Debut, the award-winning student and graduate careers app has launched a national petition today, as part of its #FightForFeedback campaign, which will also include a white paper being submitted to government, to request new rules whereby employers are required to share feedback with candidates after a face-to-face interview.
The campaign is already being backed by global employers, including 02, Fujitsu, Network Rail, the FDM Group and Capgemini – more best practice employers are expected to follow suit.
Research undertaken by Debut has revealed that four in five candidates who have previously attended a face-to-face interview and have not received feedback from the employer (83%).
The study has also revealed the average cost of attending a face-to-face interview for the interviewee is £41, which can include travel, new clothes, dry-cleaning, but excludes annual leave from their current employer.
To add insult to injury, 51 percent of people say they also had to take a day’s annual leave to attend a face-to-face interview, which is a further £117 loss, based on the current average daily wage.[ii]
The amount of time the candidates spend preparing for a face-to-face interview is anywhere between 30 minutes to five or more hours – with no feedback from a previous interview – the preparation for the next interview is a difficult task.
When asked how candidates would like to receive feedback, their preference was:
- Via email (42%)
- In person (24%)
- Via social media messaging (14%)
- Via phone (10%)
- Via WhatsApp (6%)
Other mediums that candidates would least prefer to receive feedback via are post, video call, and text message.
Feedback is vital, and timing is also something to consider – according to candidates, it is reasonable to expect employers to share feedback within 48 hours (41%), followed by a working week (34%) – fewer people demanded feedback within 24 hours (21%).
Melissa Amouzandeh Network Rail’s Emerging Talent Acquisition Manager shares her words of support for Debut’s Fight for Feedback campaign:
“Feedback is vital for a candidate’s progression – without it, they may struggle to secure that next opportunity.
“It’s the responsibility of the employer to share feedback, not only to help the candidate develop, but also in the interest of the UK workforce – good quality feedback reduces the time it takes for candidates to secure a position of employment, and also reduces the time it takes to find the right person for the role. This campaign is win:win for all involved.”
As Debut has fast become the recruitment method used by most of the UK’s leading graduate employers, including EY, Microsoft, Barclays, Capgemini, Rolls-Royce, L’Oréal, and General Electric – the organisation is in a great position to support the interests of candidates.
Charlie Taylor, 27-year old CEO & Founder of Debut is investing time and resources into pushing the campaign forward in the interest of tomorrow’s candidates:
“Feedback is powerful, and anyone who takes the time to attend an interview is entitled to it.
“There has been a real shift in the role played by the candidate and the employer during an interview in the last decade, with candidates moving into the ascendency and the panel grilling being replaced by the chemistry session approach. It’s now time that employers saw the holistic value in giving feedback – it will have a positive impact on the quality of candidates in the future; it will cut down the time it takes to find the right person, and eventually the UK workforce will benefit as more people will be in employment.”
- FOUR out of FIVE CANDIDATES CLAIM TO HAVE NEVER RECEIVED FEEDBACK AFTER A FACE-TO-FACE INTERVIEW (83%)
- Over half (51%) of CANDIDATEs have taken a day of annual leave (worth £117.46*)
- The average cost of attending an interview is £41 – equivilent of 8% of the typical family household weekly spend[i]
- 77% of 1000 PEOPLE AGED 18-23 in uk think IT SHOULD BE A LEGAL REQUIREMENT FOR employers TO SHARE FEEDBACK, AFTER A FACE-TO-FACE INTERVIEW