Engage Employee is an essential resource for leading edge thinking on the issues, challenges and opportunities relating to employee engagement and its impact on customer engagement, performance and profitability. There is an irrefutable body of evidence which proves that organisations with engaged employees have more engaged customers and as a result gain long-term competitive advantage. The cultural and commercial benefits of organisations taking an holistic view of their employee and customer engagement strategies are proven.
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Win-Win WFM: Best Practices to Make Life Easy for...
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Twitter – Leveraging the world’s largest focus group...
Joe Rice, Twitter
CO-OP: How to position the contact centre as a strategic...
Adrian Morley - Co-Op Group
Unilever – Improving customer experience through...
Charlie Clinton, Unilever
Engagement in the Always-on Era: How humans and...
19 June 2019
The Enterprise Guide to Customer Experience...
07 June 2019
Engage Employee Industry Report - Free Download
Missed the conference? … Don’t worry download the latest industry report, these case study led Digital Industry Reports proudly publish the most popular case study presentations from the latest live event, taking the content out of the conference and onto the desks of the industry!
Inside this issue:
- – Why basic kindness is a leader’s greatest asset: Be At One explain why a simplistic approach is effective
- – Better technological progression: Why including employees in their technological advancements is beneficial
- – Structured career progression boosts morale: Internal promotions has transformed employee engagement
- – Building a Digital Culture: Senior Vice President of Global Talent and Inclusion at Bayer explains
Presentation Case Studies
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