Next event


2018 Employee Engagement Summit


The Summit is the premier event of its kind in Europe and is back and bigger than ever for 2018, being held on 4th May in Central London. We’re excited to welcome organisations who have not yet presented for us to the stage, such as Ministry of Justice, University of Bath, Ericcson, Big Issue, Wellcome, European Commission, ESCP Europe Business School, Taylor Vinters and more.

With research showing that organisations are facing a radically shifting context for the workforce, the workplace, and the world of work, the employee engagement team are faced with a number of converging issues that are driving the need to ‘rewrite the rules’ of engagement. For this reason, we’ve collated the best of the best within the industry to share their stories with you as to how they’ve successfully led their organisation through disruptive times.


3 PLENARY KEYNOTES | 45+ SPEAKERS | 600+ DELEGATES | focus group sessions

Latest posts

Ethnic women

Are you one of the UK’s happiest workers?

Older  male workers employed by micro-businesses within marketing, communications or advertising are happier at work than any other age group, according to new research. A survey of 1,024 UK workers, by workplace incentives and rewards provider, One4all Rewards, and published in The 2018 Happiness Survey, surveyed employees from different age groups, genders and industries, asking […]

60891384 - businessman and robot's handshake with holographic earth globe on background. artificial intelligence technology

Gartner predicts that one in four customer service operations will use virtual assistants by 2020

One in four customer service and support operations will integrate virtual customer assistant  (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc. Speaking at of the Gartner Customer Experience Summit in Tokyo today, Gene Alvarez, managing vice president at Gartner, said more than half of organisations have already invested […]

35437986 - johannesburg, south africa - november 28, 2014: melting pot people at kfc restaurant in tambo international airport. kentucky fried chicken is a world famous fast food restaurant chain

Have you heard the word? KFC outlets run out of their most precious commodity

KFC has closed more than half of its 900 UK outlets after delivery problems meant they ran out of chicken. Last week, the fried chicken chain switched its delivery contract to DHL, which blamed “operational issues” for the supply disruption. It was unclear when the delivery problems would be rectified, a KFC spokesperson said. Workers […]

31421396 - london - september 5th: the exterior of a william hill betting shop on september the 5th, 2014, in london, england, uk. william hill is the uk's leading bookmakers.

Bookmaker William Hill fined £6.2M by gambling commission over money laundering

Betting firm William Hill has been hit with a £6.2m penalty package for breaching anti-money-laundering and social responsibility regulations. The Gambling Commission said the company did not do enough to ensure prevention measures were effective. As a result, 10 customers were able to deposit money linked to criminal offences and William Hill gained £1.2m. The […]

64839681 - hands holding cardboard on bokeh background with text: the gig economy

Key gig economy case reaches the supreme court

A plumber’s legal battle for working rights will be closely watched by “gig economy” workers when it reaches the Supreme Court today (Tuesday) Gary Smith, who worked for Pimlico Plumbers for six years, began his fight when he wanted to reduce his hours following a heart attack. Lower courts have ruled that he is entitled […]