Scandal-hit Volkswagen has posted a third-quarter loss of 3.5 billion euros (£2.5 billion). The German car maker reported the operating loss for the third quarter of the year following the diesel emissions scandal.

Chief executive Matthias Muller said: “The figures show the core strength of the Volkswagen Group on the one hand, while on the other the initial impact of the current situation is becoming clear. We will do everything in our power to win back the trust we have lost.”

Last month VW admitted installing software designed to cheat diesel emissions tests in 11 million vehicles worldwide, including almost 1.2 million in the UK.

The company has launched an investigation and appointed a new chief executive and chairman in the wake of the scandal. The figures show VW would have made a profit of 3.2 billion euros (£2.3 billion) if the “diesel issue” had not emerged.

The group has set aside 6.7 billion euros (£4.8 billion) relating to the defeat device software controversy.

VW shares were up 2.7% in early trading in response to the news. In September the firm said defeat devices were installed in vehicles with the EA 189 engine.

The sophisticated software conned US emissions testers into believing the vehicles met environmental standards.

The Environmental Protection Agency said 482,000 of the car maker’s 2009-15 models in the US were fitted with the software, which switched engines to a cleaner mode when they were undergoing official testing.

In the UK, VW is preparing to recall and “correct” almost 1.2 million vehicles. These consist of around 508,000 Volkswagen cars, 390,000 Audis, 132,000 Skodas, 80,000 VW commercial vehicles and 77,000 Seats.

Volkswagen UK managing director Paul Willis said the firm has started writing letters to those customers. Motorists have not been told when their vehicles will be recalled, although VW bosses said the process is expected to begin in the new year.

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