Future of Work

Research from a temp staff recruitment platform shows that demand for retail temp workers has gone down by more than 376% in the last four years. The research found the main reason for the decrease to be the rise of online shopping.

Staff Heroes has released research looking at the decline of temp workers in the UK, and has found that the number of Christmas temp workers has fallen by 255%, whilst the number of summer temps has more than halved in the last four years. Overall the demand for retail temp workers in the UK has fallen by 376%.

Despite an overall decline, the number of temporary bar and festival temp roles such as; wardens, information assistants, and toilet supervisors has increased by 61% in the last four years.

Staff Heroes surveyed 500 businesses across the UK and found that more than four fifths (81%) accredited the decline in temp workers to the rise of online shopping.

When talking to businesses, Staff Heroes found “tighter staff budgets” to be another reason for the lack of demand for temp roles, as companies are being told to “make do” with no additional staff during busy periods. Nearly two thirds (61%) of businesses said they no longer hire temp staff for stores at peak shopping times such as Christmas.

On a more positive note, the research also revealed that the rise in people starting their own businesses has resulted in increased demand for business administration workers, promotional staff and temporary staff within hospitality and events.

Recent reports indicate that the high street economy has been suffering in recent years, with the liquidation of major retailers such as Toys R Us and BHS. Last week House of Fraser announced the closure of 31 stores, along with high street giant Marks & Spencer’s.

Staff Heroes is an on-demand web and mobile platform designed to help businesses find temporary staff fast. They have a database of thousands of experienced, vetted staff and can deliver quality staff at short notice 24/7. The temp jobs they provide range from staff in retail, business administration, promotion, hotels and events.

Laurent Gibb, Co-Founder and CEO of Staff Heroes said, “We started noticing a decline in the need for retail temp workers a few years ago, and after a sharp drop in demand at the beginning of this year we decided to look into it properly. The fact that online shopping has been on the rise is no secret, but to see it having such an effect on temporary staff is alarming.

“Our business is built around temp workers and even though budgets might be tight, they’re vital for every large business during busy periods. However, it’s good to see the demand for festival workers, bar and waiting staff and business admin is on the rise, although retail temp workers are on the decline.”

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