Knowledge - Insights: Presentation Slides
Available presentations |
||
10:30-10:55 |
Ready for the digital future of customer engagement?
Tony Smith, Head of Business Development, CCAAS, Dimension Data |
View presentation |
11:40-12:05 |
Customer Service at 100MPH: The Art of Different
Mathew Keegan, Head of Content, Kano |
View presentation |
14:30-14:55 |
Atom Bank Case Study: Beyond Experience – Intuition Steward Bromley, Director, People and Customer Experience, Atom Bank |
View presentation |
14:55-15:20 |
Transformation: From Knowing the Path to Walking the Path
Ian Williams, Customer Experience & Business Transformation Specialist, Confirmit |
View presentation |
16:25-16:50 |
BT Case Study: The Autonomous Customer 2015
Dr. Nicola Millard, Head of Customer Insight & Futures, BT |
View presentation |
