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Thriving at Work: Balancing Expectations, Wellness, and Productivity with Jackie Dacanay



 

In this episode, our guest host, Cathy Brown, sits down with Jackie Dacanay to explore the critical factors that influence employee wellness and efficiency in the modern workplace. They discuss how excessive workloads and unrealistic deadlines contribute to stress, burnout, and reduced productivity, while balanced expectations support employee wellness and efficiency. The conversation delves into the importance of flexible work hours, remote work, and understanding personal commitments in promoting employee well-being, contrasting these with the mental and physical strain caused by rigid schedules. 

Cathy and Jackie also highlight the impact of transparent and consistent communication regarding job roles, responsibilities, and performance metrics on employee mental health and motivation, versus the negative effects of unclear or constantly shifting expectations. They examine how regular feedback, recognition, and fair compensation can enhance job satisfaction and mental wellness, and the disengagement and emotional fatigue that can result from their absence. 

Finally, they discuss the availability of mental health resources, wellness programmes, and supportive leadership, and how these elements help employees manage stress and thrive in the workplace, compared to environments that neglect these crucial aspects. Join us for an insightful discussion filled with expert advice and practical tips to help you and your team thrive at work.

 

 

 
Jackie Dacanay

Jackie Dacanay

Fairmont Hotels & Resort Northern California Regional Director of Service Culture & Engagement

Jackie Dacanay combines innovative methodologies and neuroscience driven strategies to transform workplace cultures, fostering a sense of belonging, collective ownership, and collaboration. Her work helps teams build a more engaged and productive workforce by addressing organizational challenges through a blend of positive psychology and the "happy" and "play" at work philosophy.

Jackie has been recognized as one of Chief Navigator's Top 10 HR Executives and has received numerous accolades, including the Silicon Valley 40 under 40 award, the YWCA Silicon Valley Tribute to Women in
Leadership award, the CHLA Women in Leadership award, and inclusion in Diversity Women Magazine’s Power 100.

Over the past 20 years, Jackie has worked with various organizations, helping them reduce turnover, increase employee retention, and improve both engagement and guest satisfaction scores. Her focus on creating psychologically safe environments allows teams to thrive, ensuring sustainable success and vibrant workplace dynamics.

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