How Virgin Media O2 Supercharged its Employee Engagement

In early 2022 Virgin Media O2 announced the suspension of all roaming charges for data used by travellers in the European Union. Getting their own people involved to spread awareness of the campaign internally while explaining the new roaming rules meant introducing an internal comms programme that delivered a 25 per cent uplift in employee engagement, in just 48 hours. To find out how they achieved this join Abs and Tahni as they discuss how Virgin Media O2 mobilised its workforce to bring life to a customer facing campaign.

Tahni Morrison

Firstup Customer Success Leader

London based SaaS customer success manager partnerting with global enterprise customers to drive value for Communications, HR and IT teams who are leading the digital employee experience in their organisations. Tahni has worked in the Telecommunications, Not-for-Profit, Finance and Technology sectors in organisations ranging from small boutique firms to global Fortune 500. Specialist in digital employee experience and digital communications, executive stakeholder management, strategic communications, data and analytics and internal employee engagement.

How Virgin Media O2 Supercharged its Employee Engagement

Tahni Morrison

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