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Charlotte Bailey
NHS Director of People and Organisation DevelopmentCharlotte has worked in the public sector for 25 years as an operational and corporate leader. She started her career in child psychology and has worked in both Local Government and the NHS. Charlotte has a passion for engagement and inclusion and has been named as one of the top 50 leaders by the HSJ and was awarded runner up public servant of the year for her approaches to engagement. Charlotte has published multiple books and developed resources to enhance inclusive practices. She worked on numerous national working groups to support improvement, including the introduction of a new profession into Education. Charlotte’s journey in corporate service began after leading two major turnaround transformations in social care, where Charlotte realised her approach with the workforce was what made change and transformation a success. Charlotte has led workforce, communications, performance and transformation teams in large and complex organisations. The heart of her approach to a successful business has been through staff well-being, engagement, empowerment and organisational culture. Charlotte currently works at Central North West London as the Executive Director for People and OD and holds the corporate portfolio of Human Resources, Staff Well-Being, Organisational Development and Leaning and Equality, Inclusion and Diversity. She is also North West London’s Integrated Care System Lead for People.
Charlotte Dahl
Woodreed Creative Planning DirectorCharlotte is a director at specialist advertising agency Woodreed. She's an accomplished speaker, writer and facilitator, with a unique view on employee engagement and internal communications, having spent equal parts of her career in consumer, then employee communications. Having worked for clients spanning every industry sector, including Marks & Spencer, The National Lottery, Volkswagen Group, Jaguar Land Rover, Guinness World Records and the NHS, she brings the rigour of consumer marketing into internal communications. She is passionate about raising the profile, standards and effectiveness of internal communication, believing employees AND customers deserve the same reverence, effort and creativity in communication. Appearing on stages at home and abroad, she's talked for senior leadership summits and in-house teams as well as for the CIPD, Institute of Internal Communications, Engage for Success and at ABTA's travel convention in Malta. She's a regular chair for Engage Business Media's events and delivers training for the IoIC.