A Day in the Life of Internal Communications

Nicole Dempster, Head of Internal Communication and Engagement at Financial Ombudsman Service, discussed her role in a fireside chat discussion at our Internal Communications Conference.

In this podcast, Nicole answers some of the following questions:

How did you get into internal communications?
How would you define engagement?
During your career, what do you think has changed - and why?
What do you feel hasn’t changed - what have been constants - and why?
What do you feel needs to change - and why?
What do you think are the biggest challenges internal communicators face, post-pandemic?
What elements do you feel make up a successful internal communications team?

A Day in the Life of Internal Communications

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