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Quiet Quitting on the Frontline: Unlocking Engagement and Performance

12th March from 12PM-12:45PM GMT

Register for this webinar today 

What’s holding frontline workers back from reaching their full potential? Flip’s latest report, From Unsung Heros to Quiet Quitters, reveals a surprising twist in the future of work: quiet quitting is not just a desk-based phenomenon. It’s now firmly rooted in frontline industries like manufacturing, retail, and hospitality.

Key findings reveal that one in five frontline employees openly admit to doing the bare minimum to keep their jobs, yet a striking 41% of disengaged workers plan to stay in their roles for more than three years.

Join Work Networks, Managing Director Jen Draper and Abby Guthkelch, VP Executive Advisory from Flip, to explore how businesses can address these challenges, re-engage their workforce, and unlock their full potential. Learn how poor workplace communication, lack of recognition, and outdated tools are holding back 80% of the global workforce—and how actionable strategies can turn the tide.

What You’ll Learn:

  • Breaking Barriers: Discover how poor communication, cited by 65% of frontline employees as impacting work quality, can be replaced with modern, effective systems to combat disengagement.
  • Building Bridges: Learn how addressing recognition and career growth gaps can create a culture where every worker feels valued and motivated.
  • Quiet Quitters to Top Performers: Explore how tackling burnout—experienced monthly by over half (58%) of employees— can boost productivity, morale, and retention.

This session will provide HR and business leaders with the tools and insights needed to tackle disengagement, boost productivity, and future-proof their frontline workforce.

Abby Guthkelch

Abby Guthkelch

Flip VP Executive Advisory

Abby Guthkelch, VP Executive Advisory at Flip, has almost 20 years of experience in the digital experience space. Abby is deeply passionate about the future of digital connection — the power of building community and connecting people through emerging technology. Abby is focused on deepening Flip’s understanding of and alignment with the needs of frontline workers, as well as ensuring Flip’s solutions achieve organisations’ core business objectives.

Jen Draper

Jen Draper

Work Networks Managing Director

Jen is the Managing Director of Work Networks, who provide independent consultancy and expert guidance to organisations looking to choose, implement and optimise digital platforms to engage and empower employees. 

With a background in in-house communications and a deep understanding of digital engagement strategies, Jen helps businesses create more inclusive and effective ways to strengthen communication, foster meaningful connections, and enhance collaboration.

Passionate about giving a voice to frontline workers who are so often overlooked in corporate conversations, Jen understands the need to create environments where frontline employees feel valued and motivated to contribute their best work.

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