MORE THAN A QUARTER OF BRITONS ARE STRESSED OUT BY AUTOMATED CUSTOMER SERVICE
Posted 28th April 2015
Uncategorised
According to insurance company Direct Line, 26 per cent of respondents surveyed found dealing with machine-operated customer service lines to be a stressful experience.
This ranked one percent higher than those who opted for forgetting their bank cards when paying for items when out shopping.
While automated phone lines ranked in ninth place, the list was topped by not being able to sleep (46 per cent) and losing your keys (37 per cent).
Behind these were being stuck in traffic when you’re already late (35 per cent), losing an important document (33 per cent) and having nowhere to park (32 per cent)..
