Knowledge - Insights: Webinars
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Can COVID really be an accelerant to better employee experiences at work?
We’ve all experienced how COVID-19 has disrupted normal ways of working and the pandemic is still imposing radical changes on employees, leaders and HR. In the wake of the
14th October 2020
12:00
Rebecca Harrop, Webinars, Jenny Merry, Steve Hurst
Available on demand
12:00
Rebecca Harrop, Webinars, Jenny Merry, Steve Hurst
Available on demand
Hybrid Homeworking: Making it work for your contact centre
In this webinar, you will hear from you will hear from one of the UK’s leading financial service providers about how they have embraced homeworking during a 4 year journey.
10th September 2020
12:00
Mark Walton, Steve Hurst
Available on demand
12:00
Mark Walton, Steve Hurst
Available on demand
Sky Case Study: How We Became the Most Successful Entrants in the 2019 Engage Awards
Are you looking at entering the 2020 Engage Awards andwondering how to shape your answers to each of the six entry questions tomaximise your chance of success? Then join our
22nd July 2020
12:00
Adam Wickson, Margaret Kerr, Katie Donaldson
Available on demand
12:00
Adam Wickson, Margaret Kerr, Katie Donaldson
Available on demand
BUPA Case Study: Creating Long-Term Homeworking Strategies
What role can work-from-home play in your contact centre post lockdown? In this webinar, you will hear from Tom Doran, Customer Contact Remote Working Lead at BUPA, about
09th July 2020
12:00
Tom Doran, Rob Smale, Steve Hurst
Available on demand
12:00
Tom Doran, Rob Smale, Steve Hurst
Available on demand
Managing performance evaluations during a pandemic
During a time of crisis, business as usual is difficult. Amidst the uncertainty, HR faces the challenge of being pulled in different directions – from managing communications
27th April 2020
12:00
Melissa Paris, Angelique Flapper, Steve Hurst
Available on demand
12:00
Melissa Paris, Angelique Flapper, Steve Hurst
Available on demand
Raising the standard for Performance Management at Taboola
Nearly 95 percent of managers are dissatisfied with how their company approaches performance reviews. It’s time to let go of performanc emanagement that doesn’t
28th January 2020
12:00
Steven Emms, Matt Timmins, Steve Hurst
Available on demand
12:00
Steven Emms, Matt Timmins, Steve Hurst
Available on demand
Dreams Case Study: How does Organisational Culture and Leadership Climate impact employee performance and therefore experience?
With employee experience ultimately being the driverbehind customer experience, join Denision Consulting for a case-study ledwebinar that focuses on the connection between
21st January 2020
12:00
Karl-Heinz Oehler, Karen Jones, Steve Hurst
Available on demand
12:00
Karl-Heinz Oehler, Karen Jones, Steve Hurst
Available on demand
Optimising Performance Management: Take your system from loathed to loved
The traditional approach to performance management isn’t working, with as many as 95% of managers dissatisfied with their organisation's performance management system, and
03rd December 2019
Melissa Paris, Steve Hurst
Available on demand
Melissa Paris, Steve Hurst
Available on demand
Revolutionise team performance through the power of feedback
How do you encourage collaboration, grow talent and revolutionise team performance? During our webinar, we will discuss the increasing demand for more frequent measurement
10th December 2019
Luke Talbot, Audun Moen Stuland, Steve Hurst
Available on demand
Luke Talbot, Audun Moen Stuland, Steve Hurst
Available on demand
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