Knowledge - Insights: Webinars


Supporting Employee Well-being and Preventing Burnout

Looking out for employee engagement and well-being during times of rapid change and uncertainty is incredibly challenging. HR Leaders and managers must address threats to


Can COVID really be an accelerant to better employee experiences at work?

We’ve all experienced how COVID-19 has disrupted normal ways of working and the pandemic is still imposing radical changes on employees, leaders and HR. In the wake of the


Hybrid Homeworking: Making it work for your contact centre

In this webinar, you will hear from you will hear from one of the UK’s leading financial service providers about how they have embraced homeworking during a 4 year journey.


Sky Case Study: How We Became the Most Successful Entrants in the 2019 Engage Awards

Are you looking at entering the 2020 Engage Awards andwondering how to shape your answers to each of the six entry questions tomaximise your chance of success? Then join our


BUPA Case Study: Creating Long-Term Homeworking Strategies

What role can work-from-home play in your contact centre post lockdown? In this webinar, you will hear from Tom Doran, Customer Contact Remote Working Lead at BUPA, about


Managing performance evaluations during a pandemic

During a time of crisis, business as usual is difficult. Amidst the uncertainty, HR faces the challenge of being pulled in different directions – from managing communications


3 out of 4 people feel stressed at work

Yep, you read that right. According to recent research 3 in every 4 people feel stressed at work. So, what are you doing to support your people and embed a culture of


Raising the standard for Performance Management at Taboola

Nearly 95 percent of managers are dissatisfied with how their company approaches performance reviews. It’s time to let go of performanc emanagement that doesn’t


Dreams Case Study: How does Organisational Culture and Leadership Climate impact employee performance and therefore experience?

With employee experience ultimately being the driverbehind customer experience, join Denision Consulting for a case-study ledwebinar that focuses on the connection between


Optimising Performance Management: Take your system from loathed to loved

The traditional approach to performance management isn’t working, with as many as 95% of managers dissatisfied with their organisation's performance management system, and


Revolutionise team performance through the power of feedback

How do you encourage collaboration, grow talent and revolutionise team performance? During our webinar, we will discuss the increasing demand for more frequent measurement


Supporting carers in the workplace: The rising challenge for employers

More and more people are caring for a loved one with a critical illness. Despite playing a vital role to those they care for, it comes at the expense of the employees’ mental

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