Knowledge - Insights: Webinars

2020 Hindsight – The Frontline Must Be Digital
As we now look at 2020 in the rear-view mirror, join us to discover: • The major employee engagement themes and learnings from the last 10 months. • The winning
12:00
Tim Wheeler, Steve Hurst
Available on demand

Supporting Employee Well-being and Preventing Burnout
Looking out for employee engagement and well-being during times of rapid change and uncertainty is incredibly challenging. HR Leaders and managers must address threats to
12:00
Nicola Josephs, Steve Hurst
Available on demand

Can COVID really be an accelerant to better employee experiences at work?
We’ve all experienced how COVID-19 has disrupted normal ways of working and the pandemic is still imposing radical changes on employees, leaders and HR. In the wake of the
12:00
Rebecca Harrop, Webinars, Jenny Merry, Steve Hurst
Available on demand

Hybrid Homeworking: Making it work for your contact centre
In this webinar, you will hear from you will hear from one of the UK’s leading financial service providers about how they have embraced homeworking during a 4 year journey.
12:00
Mark Walton, Steve Hurst
Available on demand

Sky Case Study: How We Became the Most Successful Entrants in the 2019 Engage Awards
Are you looking at entering the 2020 Engage Awards andwondering how to shape your answers to each of the six entry questions tomaximise your chance of success? Then join our
12:00
Adam Wickson, Margaret Kerr, Katie Donaldson
Available on demand

BUPA Case Study: Creating Long-Term Homeworking Strategies
What role can work-from-home play in your contact centre post lockdown? In this webinar, you will hear from Tom Doran, Customer Contact Remote Working Lead at BUPA, about
12:00
Tom Doran, Rob Smale, Steve Hurst
Available on demand

Managing performance evaluations during a pandemic
During a time of crisis, business as usual is difficult. Amidst the uncertainty, HR faces the challenge of being pulled in different directions – from managing communications
12:00
Melissa Paris, Angelique Flapper, Steve Hurst
Available on demand

3 out of 4 people feel stressed at work
Yep, you read that right. According to recent research 3 in every 4 people feel stressed at work. So, what are you doing to support your people and embed a culture of
12:00
Danielle Bacon, Steve Hurst
Available on demand

Raising the standard for Performance Management at Taboola
Nearly 95 percent of managers are dissatisfied with how their company approaches performance reviews. It’s time to let go of performanc emanagement that doesn’t
12:00
Steven Emms, Matt Timmins, Steve Hurst
Available on demand

Dreams Case Study: How does Organisational Culture and Leadership Climate impact employee performance and therefore experience?
With employee experience ultimately being the driverbehind customer experience, join Denision Consulting for a case-study ledwebinar that focuses on the connection between
12:00
Karl-Heinz Oehler, Karen Jones, Steve Hurst
Available on demand

Optimising Performance Management: Take your system from loathed to loved
The traditional approach to performance management isn’t working, with as many as 95% of managers dissatisfied with their organisation's performance management system, and
Melissa Paris, Steve Hurst
Available on demand

Revolutionise team performance through the power of feedback
How do you encourage collaboration, grow talent and revolutionise team performance? During our webinar, we will discuss the increasing demand for more frequent measurement
Luke Talbot, Audun Moen Stuland, Steve Hurst
Available on demand
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