Thought leadership

Regular readers of this newsletter will remember that a few weeks back I highlighted the fact that we have been undertaking across our entire community key industry research relating to the Covid-19 global pandemic, and how it is impacting on you, your organisation and the way you work.

We have had a fantastic response to the research survey, for which we are deeply grateful, and we are now delighted to be able to share with you the results through our Covid-19 Industry Survey, designed to help you understand what you and your peers in the Employee Engagement space are experiencing at this time, and also point the way forward.

We have also conducted the same Covid-19 impact research with our Customer Engagement and CX Marketing communities, and those survey reports can be found here.

We hope you get value from reading our Industry Surveys and as the pandemic ‘lockdown’ situation starts to evolve any additional views and comments from you would be most welcome. Please contact us on

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