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2000+ ATTENDEES
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250+ PRESENTERS
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6 TOPIC STAGES
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MAIN STAGE
www.engagecustomer.comhubfsJill Scott
Alex Snelling

Alex Snelling

McDonald's Chief People Officer

As CPO for the IOM Business Unit I work with leaders across 11 countries in Europe serving over 250 million customers across 3,000 restaurants. McDonald's teams in Austria, Belgium, Czechia, Italy, Netherlands, Poland, Portugal, Spain, Switzerland & Ukraine make up a diverse, innovative and growth focused Business Unit driving success in partnership with our Franchisees across Europe. Leading the People agenda I partner with each market CPO to support their success, share and steal best practice and build success for our business and people. Based in London UK I regularly have the privilege to engage with teams across Europe both online and in person. Together, we're transforming McDonald's in Europe for our corporate teams, restaurant leadership, crew and customers.

Before this role I lead the people agenda for McDonald’s Canada, one of McDonald’s big five markets worldwide. Working across the whole people agenda I shape our strategy as a market to deliver growth, develop people and feed & foster communities all across Canada.

Dr Marcelle Moncrieffe

Dr Marcelle Moncrieffe

City St George’s, University of London Chief People Officer

I am a results driven C-Suite leader who uses ethical and inclusive leadership to deliver high impact transformational change.

I have over 20 years of experience in HR leadership, spanning various industries including broadcasting, higher education, local government and private sector.

My core attributes include developing people culture and inclusion strategies, leading change and transformation, and enhancing employee engagement and performance. I am passionate about creating diverse, inclusive, and empowering environments where people can thrive and grow.

Helen Webb OBE

Helen Webb OBE

WH Smith Chief People Officer
Helen is the Chief People Officer at WHSmith plc. She has 30+ years’ experience in retailing and financial services holding senior positions at Morrisons, ASDA, Aviva, Marks & Spencer, Sainsbury’s and The Co-op. She is a CIPD qualified HR professional with a passion for equality, inclusion, wellbeing and People Engagement within the workplace.
Joyce Idoniboye

Joyce Idoniboye

Oxfam Chief People Officer

Joyce Idoniboye is a seasoned HR professional with a diverse industry background in the field. She has held leadership roles in a variety of organisations including Oxfam where she is currently Chief People Officer, DDB part of the Omnicom Group, CBRE, HarperCollins Publishers, Pearson International, News UK, and Charles Russell LLP. In these roles, Joyce has been responsible for driving the people and culture agenda, employee engagement, talent management and organisational design and development.

Outside of work Joyce enjoys time spent with friends and family, travel, keeping fit especially Spin, watching basketball and roller skating.

Malebogo Melba Mpugwa

Malebogo Melba Mpugwa

De Beers Group Chief People Officer

Malebogo is a seasoned professional with a career spanning more than two decades in the diamond industry. Her leadership journey has seen her hold influential positions at leading diamond and mining companies, namely De Beers Group and Anglo American.

At the core of her professional career is a commitment to talent development. She likens this process to the art of revealing the hidden brilliance within individuals, akin to the careful cutting and polishing of rough diamonds into their exquisite final form. Throughout her career, Malebogo has consistently demonstrated her ability to developing talent, leading organisational transformation projects, ensuring enduring success for the organizations she has served.

Malebogo’s dedication to excellence has not gone unnoticed. In 2018, she received the prestigious Top 100 Global Inspirational Women in Mining Award, a testament to her significant contributions to the industry. Malebogo, an alumni of London Business School, is a panel member who interviews and recommends for acceptance, candidates who apply for the London Business School Executive MBA programme based in London.

Beyond her immediate sector, Malebogo actively engages in regional and international forums, sharing her expertise on critical topics such as human capital development, equity, diversity and inclusion, talent management, and the future of work.

In summary, Malebogo is an experienced leader in the diamond industry, renowned for her unwavering commitment to talent management, leadership development, and her invaluable network of relationships within the industry and beyond. Her journey serves as an inspiration to fellow executives, highlighting the transformative power of nurturing both individual and organizational potential.

Malebogo is married to Mahube Mpugwa and has two children, Mahube Jr and Mbali.

Fiona Hogg

Fiona Hogg

NHS Scotland Chief People Officer

Fiona joined the Scottish Government from NHS Highland, where she had been Director of People and Culture since July 2019. Prior to joining the NHS, she worked for 20 years across a range of leadership, change and people roles in the financial services and pharmaceutical research and development sectors.

Hayley Mann

Hayley Mann

Formula E Chief People Officer

Hayley is the Chief People Officer at Formula E, with nearly 15 years of experience across Hospitality, Beauty, Retail and Sport. Hayley has grown her career in fast-moving, innovative brands, that play to her passion of creating impactful high-performance environments.

Prior to Formula E, Hayley left the world of Beauty and Retail, moving from Liz Earle Beauty Company and Walgreens Boots Alliance, entering into the Sports industry within England Rugby (RFU), returning back to a small-medium sized organisation playing a generalist role. There she built a team and enhanced their focus on culture, engagement and strategic initiatives, working closely with the Leadership Team to translate the high-performance mentality known on the pitch, into the office.

Within Formula E, Hayley navigates the People landscape in leadership, partnering, culture and engagement, recruitment, talent and L&D to support leaders in creating conditions for teams to flourish. Hayley's focus is partnering with the CEO and Executive team to ensure the People agenda runs through all strategy and decision-making, representing the employees' voice to ensure we support and enable our greatest asset, our people, to be their most effective.

Alongside being a mum to two little ones, Hayley is passionate about showing you can have a career and be present as a parent, working hard to role model authentic, inclusive leadership.

Natalie Rogers

Natalie Rogers

N Brown Group Chief People & Sustainability Officer
Natalie joined N Brown in February 2024 as Chief People Officer and became Chief People and Sustainability Officer in February 2025, overseeing N Brown’s award-winning EDI&B strategy and sustainability commitments.

Natalie Rogers is a people-focused leader with over 25 years of experience shaping business strategy, culture, and transformation. As Chief People and Sustainability Officer at N Brown plc, she delivers a people strategy focused on driving cultural change, making work meaningful, and creating a workplace where people can thrive and belong. Passionate about equality  diversity, and inclusion, she is also a Trustee for a Multi-Academy Trust in London and an Independent Member of St John Ambulance People Committee. Collaborative, down-to-earth approach she brings a mix of strategic insight and real-world experience.
Clare Fenech

Clare Fenech

Eurail Chief People Officer

Clare is an internationally experienced HR professional with a diverse background in various human resources roles. Her expertise includes leading employees through periods of change, and significantly improving engagement by focusing on personalising key touchpoints within the employee journey. Clare is skilled in developing and implementing policies that address individual needs, ensuring inclusivity and flexibility. She is committed to fostering employee development and motivation through a proactive and tailored approach.

When Clare joined Eurail in 2017, she brought an exceptional level of dedication, passion, and expertise to the company, striving to create workspaces that empower employees to reach their full potential while aligning their goals with the broader customer- centric objectives of the organisation.

Sharon Johal

Sharon Johal

Osome Chief People Officer

Sharon manages global projects related to employee engagement, fostering true inclusion, high performance driven by accountability, and onboarding. Her goal is to attract, develop, and retain top talent in order to meet the company's business goals.

Sharon is deeply committed to driving meaningful change across all dimensions of DEI. With a background in championing systemic change, she advocates for equitable opportunities for underrepresented groups in the workforce.

Kate Evans

Kate Evans

Norton Rose Fulbright Chief People Officer
Kate Evans is our EMEA Chief People Officer, based in London. She brings a wealth of experience to the EMEA People and Culture team from various senior roles in professional services organisations, such as KPMG, and other sectors. As well as leading the People and Culture team, Kate’s focus is on improving organisational performance, driving up employee engagement and creating a more inclusive, high performance, high support culture. Kate is also a coach and mentor to several talented next generation executives both inside and outside of NRF.  Outside of work, Kate loves spending time with her husband, Brendan, and her daughter, Aoife, and enjoys cooking, running and travelling. 
Laura Haskins

Laura Haskins

CitNow Group Chief People Officer
A high performing, Level 7 CIPD qualified Senior HR leader, with 15 years experience working within fast paced global SME’s. An experienced HR generalist with a proven track record of managing complex employee relations cases and the delivery of value add change programmes from end to end. A strategic business partner and commercially focused HR professional.
Lindsay Jones

Lindsay Jones

Delta Capita Chief People Officer
As Chief People Officer at Delta Capita, Lindsay is responsible for Human Resources and Talent Acquisition globally, building teams in London, Wrexham, Dublin, Amsterdam, Frankfurt, Bangalore and Tel Aviv. Following the acquisition of JDX now also responsible for teams in Singapore and New York. Reports to the CEO, member of Exco, Lead Diversity and Inclusion for the group.
Sophie Theen

Sophie Theen

Paydock Chief People Officer

An award-winning HR and Diversity & Inclusion professional, acclaimed author, and sought-after speaker, redefines talent management in conservative industries.

Emy Rumble-Mettle

Emy Rumble-Mettle

Tails.com Chief People Officer
Emy has over 20 years within the people space working for global companies such as WPP, Flutter Entertainment and Asos PLC. Currently CPO at Tails.com, she has spent her career fully committed to creating cultures that ignite and excite employees and ensuring people find joy in their jobs so that they thrive in the workplace. Ultimately, this creates commercial success, and everyone wins. We are living for longer now, and ensuring people live their best lives both in and out of the workplace is non-negotiable. 
Katy McIntyre

Katy McIntyre

Hammonds Chief People and Culture Officer

Katy McIntyre is a Board-level People Director and Chief People & Culture Officer at Hammonds Furniture, where she leads people strategy to drive business transformation. With extensive experience across tech, retail, and manufacturing, Katy specialises in organisational design, organisational effectiveness, leadership development, and culture transformation, empowering companies to scale and thrive in hyper-growth environments.

Previously, Katy was Director of People & Culture at Global Fashion Group, overseeing global programmes for 15,000 employees across 19 countries, and at THE ICONIC in Sydney, where she built high-performance cultures and led organisational strategy to drive both culture and commercial success.

A master at cultivating strong workplace cultures, Katy excels in change management, scaling organisations, and creating customer-first environments that foster operational excellence, innovation, and sustainable growth.

Outside of work, Katy is a proud mum of two boys and enjoys weekends making memories with her family.

Kaylee Darkins

Kaylee Darkins

AXA XL Chief Human Resources Officer, UK & Lloyds

An accomplished HR leader with a proven track record in driving business results through people strategies.  Has gained extensive experience in multiple sectors and large global, matrix organisations. With a proven ability to align HR initiatives with business objectives to drive growth, enhance employee engagement, and foster a high-performance culture in complex and fast-paced environments. Adept at leading transformative organisational changes and developing global talent strategies.

Has a deep understanding of HR practices, including; talent management, organisational design and effectiveness, HR technology integration, leadership development, business and cultural transformation. Known for driving diversity, equity, and inclusion (DEI) initiatives while championing employee wellness and career development across diverse geographies.

A trusted advisor to the CEO, Leadership team and the Board. A member of the global HR Leadership team, and multiple executive committees, including the UK executive committee and the governance committee.

A results orientated, strategic thinker, with the ability to flex into operational focus.  Has strong interpersonal skills, high self-awareness, and the ability to motivate and influence teams.  Adaptable to the ever-changing business landscape, ensuring the organisation's human resources are positioned to drive success.

Jane Garnsey

Jane Garnsey

Skipton Building Society People Chief Operating Officer

With a career spanning more than 20 years and centred entirely on people, I’m as energetic and passionate now as I was on day one. Achieving my first HR Director role in 2014 for a 800- employee business unit gave me experience of truly partnering with the senior leadership team at a strategic level, taking time to understand the commercial objectives of the business and the people strategy associated to deliver these.

Since then, I have adopted roles that have a Group focus (2000 employees), partnering with the CEO and Executive team to troubleshoot strategic people requirements to achieve commercial success – evidenced in multi-million-pound cost savings. I utilise my innate flair for effectively building strong personal relationships at this level to achieve these strong results.

I have significant experience and success in overseeing end-to-end change projects across all aspects of the employee lifecycle and at times of significant business change.

As a qualified coach, I adopt a coaching approach to leadership, thriving on galvanising teams and individuals to deliver commercially, whilst achieving their full potential personally.

Melissa Emmanuel

Melissa Emmanuel

Tom Ford Global People Director (Reward Specialist)

I am a commercial, innovative, and collaborative HR Director with substantial experience in leading and enhancing implementation projects, as well as developing global HR and Reward strategies.
I have extensive expertise in areas such as HR and reward strategy, talent and performance management, employee relations, and organisational design. As a collaborative communicator, I am committed to developing comprehensive HR strategies that align with both commercial and operational objectives.

I aim to foster synergy across various business lines to drive positive change through the implementation of effective HR solutions, people development initiatives, and process enhancements. My proven track record demonstrates my ability to translate and align commercial strategies into HR initiatives that deliver value and enhance overall performance.

Nick Holmes

Nick Holmes

Avalere Health Vice President, Learning & Culture

Nick Holmes is an award-winning learning and culture architect, passionate about transforming how we think, feel, and engage with work. As the Vice President of Learning and Culture at Avalere Health, Nick brings over 12 years of experience designing and delivering unforgettable learning experiences and cultures that have empowered teams and organisations across the globe.  

Marcos Eleftheriou

Marcos Eleftheriou

Ennismore VP of Culture & Corporate Communications
Marcos Eleftheriou serves as VP of Culture & Corporate Communications at Ennismore, where he shapes employee engagement strategies and champions a dynamic, inclusive workplace culture. With a track record of elevating internal communications and empowering teams through authentic feedback channels, Marcos ensures every voice is heard and aligned with the company’s vision.
Jodie Craig

Jodie Craig

L'Oréal HR Director

I offer high-impact, personalised coaching for Leaders and Teams.

Whether Leaders are joining the C Suite for the first time, taking the reins of a new team or starting in their debut leadership role, coaching offers a highly personalised and time-efficient solution for busy executives.

For the last 20 years, I’ve worked in-house alongside senior leaders to cultivate talent pipelines and equip leaders for success in sectors such as Luxury brands, Retail, Consumer goods and Hospitality.

Now I deliver 121 and team coaching that provides the strength-based and individually-paced approach required for leadership success. Discover how: https://www.jodiethecoach.co.uk/worktogether

Jennifer Ashton

Jennifer Ashton

EE HR Director, Consumer Corporate Functions
A transformative, cross-functional, high-impact Executive HR Leader. During the last 10 years I have provided Executive HR leadership expertise to the BBC, Amazon, Sainsbury's and Tesco, working in close partnership with C-suite stakeholders to drive change and deliver HR strategy in sync with organisational vision. Consistently successful in leading high-profile change projects within fast-moving, complex and large matrix organisations. My most recent HR experience has included, directly reporting to, and supporting founder owned businesses, CEOs, and Start-up companies, to build HR infrastructure and drive international business growth, usually through fundraising, mergers & acquisition and achieving IPO. 
Christos Tsaprounis

Christos Tsaprounis

AutoTrader People & Culture Director

Christos is an organisational leader with a passion for creating inclusive high performing workplace cultures. His career is his mission. And his mission is to prove how powerful it is when heads meet hearts and divisions come together to create a mosaic of skills and diverse thinking. 

He leads the People, Culture & Environment team at Auto Trader; a Top 50 Inclusive Companies and one of the most profitable companies in the FTSE 100. Auto Trader is proof that purpose and an inclusive culture are key building blocks for long term commercial success. 

Christos spent four years at the Co-operative Bank before joining Auto Trader in 2014 where together with his brilliant team he focuses on creating a colleague experience that fuels performance. Born in Athens and moved to the UK to complete his MSc in Human Resources at The University of Manchester. Prior to that he studied at the American College of Greece and the London School of Economics. 

He loves the city of Manchester and its people. It’s his home. He is actively involved in making a difference working with leading charities. He’s a Trustee of We are Survivors and Vice President of Forever Manchester. 

Valeria Winkworth

Valeria Winkworth

EY Director, People Consulting

Dr. Valeria Winkworth is a recognised change leader with a passion for driving human-centred transformation to create a working world of equitable opportunities open to all. A Doctor in Medicinal Chemistry by background, Valeria has been a STEM professional throughout her career, working closely with Executive Directors from leading global corporations across a spectrum of industries, including pharmaceuticals, infrastructure, and utilities.

Her work focuses on technology-led business transformations and workplace of the future strategies, with expertise in Change Leadership and Organisational Design.

A lead-author of multiple high-impact scientific papers and thought leadership pieces and a dynamic and passionate presenter, Dr. Winkworth has attended numerous international conferences and has been a featured guest on a variety of podcasts, where she’s shared her experience in delivering successful end-to-end large scale transformations.

Francesca Golding

Francesca Golding

Nationwide Director of Colleague Engagement
Francesca Golding, based in Shrivenham, GB, is currently a Director of Colleague Engagement at Nationwide Building Society. Francesca Golding brings experience from previous roles at Nationwide Building Society.
Sacha Harvey

Sacha Harvey

Lucky Saint People Director

With over 12 years of experience in learning, development, and people experience, I am an innovative and creative professional who is passionate about the wellbeing, performance, and growth of people and businesses. As the People Director at Lucky Saint, a B Corp certified company that produces alcohol-free beer, I lead and implement people strategies that align with the company's values, vision, and goals.

My core competencies include L&D strategy, career development, inductions, employee training, management training, people management, team management, employee wellbeing, engagement and retention, data analysis, quality assurance, performance management, reporting, and budget management. I have a proven track record of building and owning strategies, and rolling out to exceed targets and expectations. I collaborate effectively across departments and at all levels, including CEO and senior management, and forge successful business relationships with third party training providers. I have a master's degree in applied positive psychology and coaching psychology, and I am a certified Strengthscope practitioner. I believe in evolving a culture of learning and a growth mindset to offer engaging opportunities for employees and benefit the company. I am big on innovation and using people analytics to create and implement people strategies that enable flourishing in the workplace.

Kate Aldridge

Kate Aldridge

England & Wales Cricket Board EDI Director
Kate is currently the EDI Director at England & Wales Cricket Board .
Joe Salmon

Joe Salmon

Iron Mountain Director of Corporate Communications

Joe is a seasoned communications leader with a proven track record of driving organisational success. With over two decades of communication expertise, spanning agency, consultancy, and in-house roles at companies including Vodafone, BT, Hill + Knowlton Strategies, and Spotify. He excels at providing strategic leadership communication and coaching to enhance visibility, reputation and trust, while crafting employee campaigns delivered through compelling storytelling to help organisations to grow from the inside out.

His expertise spans leadership communication, employee engagement, and navigating organisational change. Joe is a passionate advocate for the internal communication profession, his influence extends beyond the day job. He's an elected Board Director and Fellow at the Institute of Internal Communication, a champion for inclusion and belonging through the UK Black Comms Network, a recognised event host, speaker, mentor, and awards judge. And PRovoke Media Innovator 25 honouree, with a Post Graduate Diploma in Internal Communication Management.

Sonia Gupta

Sonia Gupta

Save the Children International Talent and Learning Director

Global Talent, Leadership & Culture Transformation Expert

Sonia Gupta is a visionary leader in talent, leadership, and culture transformation, with extensive experience driving large-scale change across FTSE 100 companies and global organizations. Passionate about the future of leadership, she specializes in enabling businesses to build inclusive, agile, and high-performing cultures that unlock the full potential of their people.

With a career spanning Save the Children, Diageo, BP, HSBC, and Coca-Cola, Sonia has led transformational programs that have reshaped leadership capabilities, embedded purpose-driven cultures, and redefined talent strategies for the future. As Global Director of Talent and Learning at Save the Children, she spearheaded a leadership and culture shift across 18,000 employees, aligning leadership behaviors with the evolving demands of the sector. At Diageo, she designed award-winning leadership development programs that increased engagement, accelerated talent pipelines, and strengthened organizational resilience in a rapidly changing business landscape.

A thought leader in leadership innovation, Sonia brings a data-driven, commercially astute, and human-centered approach to future-focused leadership development. She has deep expertise in behavioral experimentation, psychological safety, and digital learning transformation, helping organizations adapt to new ways of working, embrace inclusion, and build leaders who thrive in uncertainty.

An accredited executive and team coach and expert in psychometric tools, Sonia is a passionate advocate for mentoring, neurodiversity, and future-ready leadership. She regularly advises boards and senior leaders on reimagining leadership for a fast-changing world—ensuring businesses remain adaptive, purpose-led, and people-centric.

Vidhi Thakker

Vidhi Thakker

VML Global Senior Manager, Talent & Organisational Development

Vidhi is a talent development leader, with over a decade of experiences working in employee experience design, change management, performance management, and leadership development. She has held roles at Deloitte, KNOLSKAPE, and AIESEC working on data-powered people-related business transformation projects. She has worked across industries, including BFSI, Marketing, Aviation, & Hospitality in India, New Zealand, US, UK and countries across Asia Pacific. As a graduate of the Social-Organizational Psychology program from Columbia University, and the product of a large Indian joint family, she is very passionate about the learning and insights that emerge in team and group settings. At VML, Vidhi had designed, launched, and manages VML’s career development process, is engaged in group coaching work with VML managers and early career talent, and is a co-lead of the organization’s UK employee resource group for the LGBTQIA+ community.

Lorna Leeson

Lorna Leeson

Woodreed Director
Driven by our ambition to make workplaces better places to be, we demystify culture and identify and solve culture challenges – the big, the small, and everything in between. 
Mili Handa

Mili Handa

JLL Global Head of Total Rewards, Work Dynamics & EMEA Head of Total Rewards
Experienced Total Rewards leader with a strong global background in managing teams across Financial Services, FinTech, and PropTech. Expertise includes Incentive Design, Executive Compensation, Reward Strategy, Mergers & Acquisitions, Benefits & Well-being, Global Mobility, and managing transitions. Skilled at aligning reward strategies with business objectives to drive impactful results.
Rob Peacock

Rob Peacock

Merlin Entertainments Global Director of Learning and Leadership

Rob is the Director of Leadership and Development at Merlin Entertainments, owners of a large variety of theme parks and attractions all around the world including Legoland parks, Madam Tussauds, Sealife, Alton Towers, Gardaland and the London Eye.

Rob leads a global team responsible for ensuring the 30,000 plus Merlin colleagues have the skills, capabilities and behaviours they need to do their jobs brilliantly, grow their careers and make Merlin Entertainments the greatest place to work and play.

He recently founded the career coaching and mentoring business, Unlock Your Legend, where he uses his expertise and passion to help people find meaning and purpose in their careers.

Rob started his Human Resources career at Tesco's Hertfordshire Headquarters, where he worked in a variety of generalist and specialist roles. He then moved to Virgin Media, where he led their Personal and Professional Development Academy before expanding his global experience by joining Samsung as Head of Talent and Development for the UK and Europe.  He has recently joined Merlin after spending three years at online retailer Very.

Jon Randall

Jon Randall

Swissport Global Culture & Engagement Specialist

For two decades, Jon has been helping companies uncover who they are, so they can achieve more. His specialism is in uniting brand and culture with a clear, powerful story that unlocks a more meaningful experience for both colleagues and customers. A Cambridge graduate, exec coach, psychotherapist and change consultant, Jon’s multi-award-winning approach is practical and emotionally connected. He has spent the last 10 years agency-side, working with icons like British Airways, Red Bull and Bank of America. He recently moved in-house to global aviation giant, Swissport, to transform the culture for 65,000 people by shaping the company’s collective mindset.

Rachel Dale

Rachel Dale

MSCI Inc. Global Head of Talent Development

Rachel has led Talent, Development, Culture, Leadership and Performance teams in Sky, Nationwide, PA Consulting and at now at MSCI. She started her career in commercial and marketing roles, retraining as a business psychologist 20 years ago. Her work always starts with specifying the investments in people that will deliver the business strategy, and she uses evidence-based approaches to deliver. She has a strong interest in joining up activity across the employee lifecycle to create a coherent picture for employees and accelerate delivery as well as applying customer focused innovation methods to her work. In her current role she leads Talent Development, Performance and Progression for MSCI and is putting in place the talent engine that will drive the organisation’s huge growth ambitions. 

Luke Mason

Luke Mason

Bolt Global Head of Executive Talent Acquisition
An early career working with FTSE 100 clients focusing on executive recruitment, organisation design and executive TA strategy. He moved to Silicon Valley to focus on late stage startup executive recruitment before coming back to the UK to help build exec search for both Technicolor and Bolt ahead of an IPO.
Gillian Green

Gillian Green

SSP Group plc Global Senior Manager People Experience & Culture
Gillian Green has worked in the People Experience and Culture space since 2018. During her time at Sainsbury's and now, more recently, at SSP, she has always pushed to use colleague listening to make data-driven decisions when enhancing the People Experience. She inspires leaders to shift mindsets and behaviours, creating more inclusive and energising cultures that lead to a business' increased high-performance. Prior to People Experience and Culture, Gillian spent the first half of her career advocating for industry in trade associations.
Emily Hawkins-Longley

Emily Hawkins-Longley

HELLO! Magazine People Director
Emily has a strong media background and joined HELLO! Magazine in June 2024.
Ceri Connolly

Ceri Connolly

Lloyds Banking Group People Director Insurance, Pensions & Investments

Ceri joined LBG in 2017 and since 2019 she has been the People Director for Insurance, Pensions & Investments. In addition to her day job, Ceri stepped in for 6 months in 2023 to also hold the role of Group DE&I Director and more recently was appointed as the Group’s Workplace Community Leader for Leeds. Ceri’s career began at Aviva, where she joined as an HR graduate: spending 18 years in various people-focused roles and culminating as the HR & Internal Communications Director for the UK Life and Pensions business. After Aviva, she worked as an HR Change consultant, primarily with Hastings Direct on their growth strategy and launch of a new operations centre. Ceri's expertise lies in major people transformation and change roles, including significant leadership of complex M&A programmes. She’s passionate about embedding best-in-class people and customer centric ways of working and is a judge for the Business Culture Awards and Personnel Today.

Stella Gavinho

Stella Gavinho

Entain Group Head of Wellbeing
Stella has a decade of experience designing and implementing well-being strategies and training programmes for large, complex, global enterprises.  She is passionate about helping organisations unlock the full potential of their workforce through holistic well-being approaches, ensuring healthier, happier, and more
productive employees. She believes that prioritizing employee wellbeing directly contributes to business success.
Dawn Moore

Dawn Moore

Murphy Group Group People and Communications Director

Dawn is Group Director of People and Communications for Murphy, overseeing the People and Communications strategy and activities for all of Murphy operations across the UK, Ireland and North America.   Dawn has 30 years of professional experience and is also an experienced non-executive director, having held roles in the public, private and third sectors.  

Dawn has received numerous awards over the last 5 years for her work on culture change, people strategy, learning and development and diversity and inclusion – work which has made a tangible difference to the organisations she has worked for and which others have learned from.     In 2024, Murphy won numerous awards for its People strategy, including the CIPD’s Best Equality, Diversity and Inclusion Initiative and the Investors in People Award for Learning and Development.

Outside of work Dawn enjoys time with her two young daughters and mentoring aspiring executives from a variety of backgrounds to help them achieve their potential.

Ciprian Arhire

Ciprian Arhire

Entain Global Head of People Programmes and Analytics

Ciprian is a globally recognised HR leader with 20+ years of experience driving workforce transformation, HR innovation, and business-driven people strategies across multinational organisations. As Global Head of People Programmes & Analytics at Entain Group (FTSE 100), he leads enterprise-wide HR transformation, AI-powered workforce solutions, and HR operating model redesign for a workforce of 30,000+ employees across 40+ countries.

At the intersection of HR strategy, digital transformation, and organisational leadership, Ciprian is focused on aligning HR with business growth, talent strategy, and operational excellence. He has designed and executed HR transformation programs that leverage cutting-edge technology to enhance employee experience, improve workforce agility, and drive data-driven decision-making. His leadership ensures that HR becomes a key enabler of business success, delivering measurable impact through strategic workforce planning, leadership development, and DEI initiatives.

Nick Tsimogiannis

Nick Tsimogiannis

G4S Head of Reward - International
Nick joined G4S in August 2022 as Head of Reward - International.
Sharlene John

Sharlene John

Selfridges Head Of DEI, Recruitment & Onboarding

An award-winning, commercially driven leader who excels in enabling business outcomes through the design and implementation of Recruitment and DEI strategies.

My areas of expertise include designing and implementing Recruitment and DEI strategies.

I am also experienced in designing recruitment operating models, talent attraction, assessment, and selection, I'm also highly skilled in employer branding, recruitment marketing and driving performance through key metrics and KPIs.

Beyond my professional achievements, I am actively involved in supporting the community, partnering with charities and Local Authorities in London to provide coaching and mentoring to young people, helping them secure work placements or full-time employment. I have a strong passion for social responsibility and strive to improve the outcomes of those less fortunate.

As a woman of colour in business, I understand the importance of representation at all levels and have used my lived experience to educate and shape inclusive hiring strategies, emphasizing candidate and colleague experience.

My dedication to fostering diversity and creating inclusive environments drives my work and interactions with candidates, colleagues, and stakeholders.

Vicky Sutcliffe

Vicky Sutcliffe

Nestlé UK&I Head of Internal Communications
Results driven communications professional, with a reputation for pragmatism, strong stakeholder management and high levels of emotional intelligence. My focus is to support businesses in the delivery of authentic and engaging communications that support business transformation, motivate employees to deliver business critical objectives, at the same time as inspiring them in an organisations' vision.
Lea Hawkins-Gaboc

Lea Hawkins-Gaboc

Virgin Head of Employee Communications and Engagement
Lea currently heads the Employee Communications and Engagement at Virgin Group, based in London. In her role, she oversees strategies on digital and in-person engagement, revenue generation, and leadership communication. Lea's strategic initiatives, including the management of a global digital platform for 70,000 global employees, have increased user engagement and generated substantial revenue. Her expertise encompasses strategic thinking for employee experience, CEO and executive communications, event planning, and data-driven performance analysis.
Sara Bartlett

Sara Bartlett

Ocado Technology Head of People Shared Services

As the Head of People Shared Services at Ocado Technology, I oversee key HR functions, drive efficiencies, enhance employee experiences, and ensure seamless people operations across the organisation.

I am deeply passionate about psychological safety in the workplace, recognising that when employees feel heard, respected, and empowered, they are more engaged, innovative, and productive. Having worked across diverse industries, I am committed to fostering cultures where individuals can bring their whole selves to work and thrive both personally and professionally.

As a certified #IamRemarkable facilitator, I lead transformative workshops that encourage individuals to celebrate their achievements and challenge societal norms around self-promotion. This initiative aligns with my dedication to inclusivity, helping to build a workplace culture that champions diversity, confidence, and career growth.

With a background as a professional operatic soprano, I also use music to strengthen team connections, boost morale, and cultivate a sense of belonging through workplace choirs and wellbeing initiatives. Additionally, I am an active committee member of our Parents and Carers network, advocating for greater support, flexibility, and resources to help employees balance their work and personal responsibilities.

Lila Warren

Lila Warren

Five Guys Europe Head of Learning and Development & Internal Communications

I am an accomplished Global Head of Learning & Development with almost two decades of experience and a track record of driving optimal leadership performance, employee engagement and organisational culture via spearheading the delivery of innovative and impactful strategies.

I bring proven skills in strategic talent management, executive coaching, needs assessment, strategic planning, change management, digital innovation, business partnering and stakeholder engagement.

I am adept in managing complex development programs from end-to-end, designing and implementing robust leadership frameworks and aligning learning strategies with business objectives.

I am a dedicated, adaptable, and personable leader with a proactive, analytical, and results-driven approach.

I am known for rapidly building positive and productive relationships with key stakeholders, translating leadership vision into actionable strategies and facilitating rapid global expansion by empowering regional partners with scalable training strategies.

Danielle James

Danielle James

The Revel Collective Head of Reward

Danielle is a dynamic People leader with over 15 years of experience in payroll, reward, and shared services. In her recent role as Head of Reward at The Revel Collective plc, she successfully engineered innovative total strategic reward. Danielle is an advocate for change and support for team wellness and wellbeing and is embarking on her next professional chapter as she leaves TRC plc.

Nick Soulsby

Nick Soulsby

Cooper Parry Head of Internal Communications

Nick is an award-winning Communications Director with over 15 years of experience in connecting people, sparking engagement, and driving meaningful conversations within global businesses such as IBM, Barclaycard, Experian, Jaguar Land Rover, and Dentsu Aegis Network.

As the Head of Internal Communications & Engagement at Cooper Parry, Nick is dedicated to delivering clear, creative, human-centric communication strategies and connecting CPers across the UK through an exciting and innovative Engagement programme.

At the Institute of Internal Communication (IoIC) Awards in 2024, Nick was named Internal Communication Manager of the Year for establishing and leading effective internal communication strategies during a transformative period for Cooper Parry. 

Christian Masters

Christian Masters

Starling Bank Head of Internal Communications
Communications background, predominantly based around Executive Internal Communications, People Engagement and Corporate strategy/change.
Dr Patrick Ismond

Dr Patrick Ismond

RSPCA Head of Equity, Diversity and Inclusion
A people and culture change leader with extensive experience of driving and shaping organisational cultures, across a range of public, private and third sector industries. By developing trusting, productive relationships with diverse stakeholder groups, I am able to influence and effect large behaviour shifts, and also challenge appropriately. My can-do approach has resulted in creative, collaborative solutions that enable authentic and meaningful cultural change, and I have a proven track record of running large-scale programs, delivering people strategies, influencing at the most senior levels, and role-modelling inclusivity. I am a passionate advocate for fairness and transparency, underpinned by a commitment to robust measurement and reporting. I have adopted creative approaches to embedding change management into numerous processes, including talent management, and leadership development, and have used my research and communications skills to develop learning interventions, and provide advice to a wide range of staff and senior leaders.
Brian Ranson

Brian Ranson

Cuckoo Head of Internal Communications and Engagement

Brian Ranson is a highly experienced communications professional, currently serving as Head of Internal Communications and Engagement at Cuckoo. With an Internal Communications career spanning leadership roles at Jurassic Fibre, Virgin Media O2 and Zurich Insurance, he specialises in crafting human led, targeted internal communication campaigns that deliver emotional outcomes and drive positive engagement. 

Brian’s recent achievements include securing market leading eNPS scores at Cuckoo by developing and launching a series of values based content and platforms resulting in being highly commended by the judges at the 2024 Engage Awards.  

Rachael Payne

Rachael Payne

JLR Head of Jaguar Training
Having spent the majority of my career in retail leading global training teams primarily in luxury cosmetics brands from La Mer to Charlotte Tilbury to Clinique, I transitioned to automotive two years ago to work in the team at Jaguar. My reason for being is really to inspire people through immersive learning experiences. I adore what I do and learn every day through the people I get to work with. 
Jennifer Lynch

Jennifer Lynch

Skyscanner Head of Learning & Leadership

Jen Lynch is a dynamic global Learning Leader with a sharp focus on helping leaders, managers, and teams cut through complexity, ask the right questions, and turn ideas into action. With a career spanning high-growth environments, leadership consulting, and large-scale change, she knows what it takes to build capability in fast-moving, unpredictable landscapes.

At Skyscanner, she has spent over seven years shaping a learning culture that fuels excellence, innovation and business growth. Her work as part of the People Team has helped leaders and teams be resilient in the face of relentless challenges and be successful. Before Skyscanner, Jen spent many years in a boutique leadership and management consultancy, working with companies all across Scotland and the UK to elevate the impact of their leadership and
talent. She brings a wealth of experience, practical insights, and an engaging, no-nonsense approach to learning.

Shalini Gupta

Shalini Gupta

Arup Head of Internal Communications

As an accomplished internal communications professional with cross-cultural expertise, I bring a unique skill set to the organisations I support.

Over the past 20 years I have gained substantial experience by working within large global organisations during periods of business change and transformation. As a creative and confident communication professional who isn’t afraid to challenge, my passion is to empower, engage and connect people to the organisational vision, so they understand how to create impact and make a difference.

As a professional who located to the UK 18 years ago cultivating an inclusive culture where everyone’s voice can be heard and where people feel proud of their work is something I care about deeply.

Continuing Professional Development has been critical for my growth as a communications expert. I learn best practices from my industry peers sharing my experience and knowledge and can often be found speaking at industry panels, or sometimes even writing articles for industry publications.

Life is too short to do something you don't love. I take pride in what I do and wake up every morning eager to do it again.

Sam Bleazard

Sam Bleazard

Fortnum & Mason Head of Employer Brand

Sam Bleazard has over 25 years of experience working in communications and marketing: with luxury brand Fortnum & Mason; global engineering and construction firm Laing O’ Rourke; media business Dow Jones; retailer John Lewis; central Government department The Cabinet Office; Royal Mail Group plc, and; FMCG firm Unilever.

In the last decade he has worked with leadership teams and C-Suite leaders to help develop their communications approach - on business strategy, crisis, and employee engagement.

During the pandemic he launched two podcast shows – interviewing fellow professionals on Comms from the Shed (as a human response to Covid-19), and How Can U Just Leave Me Standing? In Search of Prince (inspired by experiences as a freelance music journalist).

He is currently employed at Fortnum & Mason – a 318-year-old business, which is a unique mix of luxury retail and hospitality - helping to establish and develop their Employer Brand. 

Fortnum’s has a unique story whose origins pre-date the industrial revolution, and with an underlying purpose to ‘make joy’, it continues to surprise and delight customers in the UK and internationally.

Chris Parkinson

Chris Parkinson

Bupa Global Head Organisational Development

I am a leadership, organisational development and talent expert, with blue-chip industry, consulting and public sector experience. My passion is to ensure that the solutions I develop truly integrate with the business strategy and have a positive impact on individuals.

I am an experienced project and operational leader who has undertaken roles globally, managing extensive teams with multi-million pound budgets. This has been focused in the areas of leadership development, organisational effectiveness and talent management.

I have really excelled when I have been presented with business issues and asked to develop solutions for them. I am able to gain cross-organisational support and momentum to ensure that people-related projects ‘stick’ and add value to the organisation. I strive to involve others in the solution to ensure better results and greater traction.

Raj Gill

Raj Gill

BT Head of Talent Acquisition - Service
An experienced Resourcing Manager with excellent managerial, recruitment experience, both operational and strategic, having experience of working in an agency, RPO and in-house function. A conscientious, supportive and flexible person who enjoys a challenge of learning new skills & developing in a new role. Able to work under pressure to meet tight deadlines and using own initiative, always putting customer, colleagues and company first.
Excellent rapport building skills, able to build long lasting relationships with all levels of both internal and external stakeholders. Experience of working through problematic situations, staying motivated and focused to meet a productive output.
Sarah Tegerdine

Sarah Tegerdine

Channel 4 Head of People Partnering

A qualified commercially driven strategic Head of HR and Development with a depth of experience mainly in the media sector.

With extensive experience in both strategic and operational human resource management and people development, I am a senior generalist practitioner who is able to communicate effectively at all levels.

My Head of HR specialist skills include: organisational design; employee relations; talent acquisition and talent mapping; TUPE; payroll, benefits and HR system management; employee engagement; workforce planning; coaching; design and delivery of learning and development programmes; a practitioner of Insights; a mental health accredited practitioner; facilitator of team development sessions; change management; building resilience workshops; wellbeing strategy; diversity and inclusion.

I also have the privilege of supporting schools and the military prepare their people for the next chapter of their lives.

Ali Rees

Ali Rees

Specsavers Head of People - Audiology

As the Head of People for Audiology at Specsavers, I oversee the UK and Ireland region, driving the people agenda across our local businesses and Head Office teams. My role is pivotal in shaping the future of audiology services, ensuring we attract, develop, and retain top talent. I am also a proud member of the Audiology Board, where I contribute to strategic decisions that impact our business.

Before joining Specsavers, I have worked within a number of different industries including the Prison Service, Financial Services, a tech start-up and then the fashion retail sector.

With this experience, I bring a unique perspective to my current role, always striving to create a best place to work culture.

Outside of work, I cherish time with my family. My husband and I are parents of two boys so balancing a fulfilling career with family life is a rewarding challenge!

Jonathan Elliott

Jonathan Elliott

Sky Head of Internal Communications, Leadership & Business Partnering

An impact-focussed, data-led senior communications practitioner. Jonathan has more than 15 years' experience from roles across marketing, CSR, external communications and - primarily - internal communications.

He has worked in a breadth of industries, as well as local, national, and global organisations, and in both the commercial and public sectors.

Having worked in finance from 2008-2014 and in media since 2016, he is well-versed in crisis and reputation management communications.

Samantha Francis

Samantha Francis

Haleon Head of Benefits - EMEA & APAC
Samantha joined in November 2024 as Head of Benefits at Haleon.
Kevin Basmadji

Kevin Basmadji

KPMG Head of Talent Acquisition, Talent Deployment and Strategic Workforce Planning
Experienced Head Of Resourcing and Talent Managment with a demonstrated history of working in the financial services industry. Strong human resources professional skilled in Leadership, Talent Management, Transformation, Business Development, and Succession Planning.
Simon Gibson

Simon Gibson

Center Parcs UK & Ireland Head of Talent
Simon has a fresh and modern look on the world of work as an experienced Executive level People Leader. He carries a real passion to deliver meaningful commercial Change/Transformation via appropriate Learning/Organisational Development/Talent initiatives. He has a varied history and experience of working in different sectors and economic climates. From start-up to large multi-national Corporate including fields such as Finance (b2b and b2c), I.T., Sales, SaS, Solar Energy, Distribution, Media & Digital, Retail and Hospitality.
Tolu Osho

Tolu Osho

Diageo Head of Rewards- Continental Europe & MENA

A highly experienced HR and Reward professional with experience at various leading consulting and financial organisations. Tolu has held various specialist and generalist HR roles and possesses broad knowledge and experience of various facets within HR.

Tolu is accustomed to working in fast paced organisations and has a track record of working under pressure to deliver innovative results and meet deadlines.

Tolu is able to work at a tactical and strategic level and has experience of engaging with senior level stakeholders and other key decision makers to develop and implement policies and strategies.

Louise May

Louise May

Surrey Police Head of Equality, Diversity and Inclusion
Louise is currently the Head of Equality, Diversity and Inclusion at Surrey Police and has held this position since the summer of 2023.
Keeley Watts

Keeley Watts

The Alchemist Head of HR

Passionate about creating a vibrant and inclusive workplace culture within the hospitality industry, I bring over 8 years of experience as a Human Resources leader to my role as the Head of HR at The Alchemist Bar and Restaurant.

With a deep-rooted belief in the power of people to drive business success, I am dedicated to implementing strategic HR initiatives that align with the company's goals and values, whilst ensuring HR are accessible to all in the business.

Truly putting the ‘human’ in Human Resources, with a splash of colour and creativity, letting our teams be their authentic selves and supporting in a unique way to meet the strategic commercial vision for the business.

An Award Winning, Senior HR Professional with an MSc in HR Management and a Chartered Fellow of the CIPD, I was thrilled to be awarded the Staff Wellbeing Award in 2022 with my HR Team.

I proudly sit on the Employment Advisory Board for HMP Hindley, supporting men leaving the prison with employment skills and also work with CIPD Trust within HMP Styal to support women leaving with CV and interview techniques. 

Si Cox

Si Cox

Greene King Head of Learning Experience
Si is a dynamic leader specialising in employee engagement and learning innovation, with over a decade of experience in the hospitality industry. As Head of Learning Experience at Greene King Pub Company, Si oversees the design and delivery of impactful learning strategies for over 40,000 team members, helping to foster a culture of growth and excellence. 

Drawing on expertise across operations, talent development, and organisational change, Si has successfully implemented transformative initiatives, including the launch of cutting-edge digital learning platforms and tailored career pathways. 

These programs have not only enhanced employee engagement but have also improved retention and performance across Greene King’s extensive pub network. Passionate about creating meaningful development opportunities, Si believes in putting people at the heart of organisational success. By blending innovative technology with human-centered design, they ensure that employees feel supported, empowered, and equipped to excel in their roles.
Nick Searing

Nick Searing

Butlin's Head of Internal Communications

I’ve got over a decade of Internal Comms experience working across the healthcare, telecommunications, hospitality and now holiday and leisure industry working with brands including Virgin, Prezzo and Butlin’s.

I’m a firm believer that comms and company culture go hand in hand so when you’ve got a company value of ‘We Create Smiles’ – there’s lots of fun to be had in what you do with comms.

Since joining Butlin’s I’ve supported the business with the launch of new values, overseen the communication strategy through a sale process and grown the team to take on responsibility for our I&D strategy, charity partnership, values programme and wellbeing activity. 

Sean Tolram

Sean Tolram

HSBC Head of Mindfulness

Sean is a mindfulness teacher with a difference. He combines his corporate experience with principles of mindfulness and neuroscience to help people succeed in the modern workplace. He is currently the Head of Mindfulness at HSBC and the Founder of My Trained Mind. He is also a certified mindfulness teacher and has an ICF accreditation in brain-based coaching. Sean’s mission is to change the way we think about work. He believes that by understanding more about our brains, we can create the conditions where we can be at our best, and more effectively achieve our goals and ambitions.

Matt Cooper

Matt Cooper

King's College Hospital NHS Foundation Trust Head of Digital Communications
Experienced communications professional who has been working in NHS provider communications for a number of years.

With a press office background, I am a communications all-rounder and enjoy delivering external, corporate and internal communications projects, especially leading on change management projects. 

I have recently launched a new intranet at King's College Hospital NHS FT.

I am digital-savvy and have a keen interest in videography and developing websites/intranets. 

I have completed CIPR's Professional Diploma in Public Relations with the Cambridge Marketing College.
Lee Irving

Lee Irving

Avanti West Coast Head of Internal Communications
Lee is currently the head of internal communications at Avanti West Coast. Prior to this, he spent 7.5 years at Thames Water, initially starting in the press office and producing the company's monthly magazine, before moving over to internal communications, and eventually promoted to head of internal communications and engagement at the start of 2023. Before Thames Water, Lee was a journalist working for local newspapers in Dorset and Somerset, as well as being a freelance sportswriter for national titles. 
Maureen Chambers

Maureen Chambers

Resillion Head of Internal Communications and Engagement

With almost 25 years of experience in internal communications, Maureen is an expert in delivering strategic and impactful communications that engage and inform diverse audiences across different sectors and industries.

She has led and supported multiple large-scale change and transformation programmes, including mergers and acquisitions and organisational restructures.

She has a proven track record of building solid relationships with senior stakeholders, providing professional and trusted communications advice, and leading teams both directly and virtually.

Following a successful career at BT, and several years at William Hill, Maureen decided to return to contract work. She spent some time working at Imperial Brands and The Crown Estate before joining Resillion late last year. She is now their Head of Internal Communications and Engagement, a new role at the company.

Resillion provides global quality engineering, testing, conformance, interoperability  and assurance services from initiation to launch across software .

Marina Bhonsle

Marina Bhonsle

Linklaters Head of Internal Communications

I’m a creative and commercially focussed global communications and marketing professional. With over 20 years work experience in financial services and advertising, I have worked in India, the UAE and am currently based in London.

I have led employee comms for transformational change, complex mergers and acquisitions and launched enterprise wide initiatives at Barclays. Currently i work at Linklaters where I head up internal communications globally. I have proven ability to influence at Senior Executive level and I thrive in fast paced, demanding environments.

In 2021, I was named as the Top 20 Global Indians in PR and Communications by Reputation Today - https://reputationtoday.in/20-global-indians/

I started my career in advertising and have developed high impact B2B and B2C advertising strategies for HSBC, Pepsi, Force Motors, Mother’s Recipe to name a few.

As an experienced people leader, I have built and shaped a number of teams who have a great reputation of delivering results for the business.

I’m passionate about raising awareness and understanding about how different cultures communicate and I regularly speak about this at industry forums and events.

In my spare time, I also teach Corporate Communications to post graduate students at the Pune University in India. My focus is to bring real life organisational examples and challenges to the classroom to spark their thinking and instigate a robust debate.

Nagina Kayani

Nagina Kayani

WWF Head of Diversity,Equity & Inclusion
Experienced Diversity, Equality & Inclusion practitioner with a demonstrated history of working across public sector and charity sector. Skilled in developing and delivering DEI interventions, Programme & Project management,Community Engagement, Leadership, Contract Management, Positive Action initiatives,Policy development and review Team Leadership, and Employee Engagement. 
Dan Selinger

Dan Selinger

University of Oxford Head of Communications and Engagement - Professional Service
Dan Selinger has more than 15 years’ experience working in communications roles in the education sector. He is currently Head of Communications and Engagement – Professional Services at the University of Oxford, where he is responsible for a wide range of internal and external communications activities. He previously worked at Oxford University Press where he held a variety of corporate communication roles – covering the UK, Africa and Australia. 
Amy Ellis

Amy Ellis

phs Group Head of Internal Communications and Engagement
I lead the Internal Communications function at phs Group, with responsibility for all communications and engagement for our 3,000 employees. My role is to lead the function and ensure we're providing technical expertise and guidance for communications around the business and to execute communications for the group and for leadership. I own all communications channels and ensure we're using the right channels, at the right time, for the right audiences so our people are fully informed and engaged with our activities.
Hannah Rolph

Hannah Rolph

Knight Frank Head of Talent Acquisition
Hannah Rolph is a leading figure in talent acquisition, renowned for her innovative approach and ethical decision-making. Starting her career in early careers recruitment, Hannah quickly established herself as a champion for diversity and inclusion. With a wealth of experience across multiple sectors, she has consistently demonstrated a commitment to fostering inclusive environments and unlocking the potential of young talent, regardless of background. Hannah is passionate about technology, innovation and fostering high performance teams - her latest role at Knight Frank see's her redesign their talent acquisition strategy for 2025 and beyond. 
Odette Hamilton

Odette Hamilton

MUFG EMEA Head of Employee Experience and Engagement

With extensive experience as a HR professional across a number of industries, I am currently in a role which allows me to play out my passion which lies in shaping workplace culture, driving employee engagement, champion DEI, and elevate the voice of employees so that they feel safe, heard, connected.

Officially, as Head of Employee Engagement and Experience, my role is to empower the Culture strategy for EMEA by fostering an environment where employees are highly engaged with a sense of belonging and empowerment, enabling an enhanced employee experience.

I am therefore currently responsible for the creation, delivery and reporting of employee engagement initiatives, and driving ownership and accountability of leaders, managers and employees to strengthen our organisational culture.

Working with teams across various stakeholder groups both within region and globally in a complex matrix structure to support a programme of continuous organisational enhancement which helps us to achieve our vision.

Luna Frank-Riley

Luna Frank-Riley

Department for Business, Energy and Industrial Strategy (BEIS) Head of Diversity and Inclusion
Luna was the Recruitment Lead for Diversity and Inclusion for the Ministry of Justice for 16 years before emabarking on her role in 2001 as Head of Diversity and Inclusion - Science and Innovation at Department for Business, Energy and Industrial Strategy (BEIS).
Askin Yasar

Askin Yasar

PepsiCo Head of Total Rewards
Aşkin Yaşar, based in United Kingdom, is currently a Head of Total Rewards, United Kingdom and Ireland at PepsiCo.
Rebecca Moran

Rebecca Moran

Chatham House Head of HR
Rebecca Moran, based in London, Greater London, United Kingdom, is currently a Head of Human Resources at Chatham House. Rebecca Moran brings experience from previous roles at Chatham House, Mander Portman Woodward Limited, Crown Aspinalls London and Naija Fine Wine Club. Rebecca Moran holds a 2004 - 2008 Master of Arts in Business, Business Studies @ University of Edinburgh. 
Kelly Newman

Kelly Newman

Ampa Group Head of Internal Communication & Engagement

Kelly Newman is a strategic internal communications and engagement leader with over a decade of experience in the public and private sectors. Passionate about connecting people with purpose, she specialises in high-impact communications that drive engagement, alignment, and cultural change.

As head of internal communication and engagement at Ampa, Kelly has led innovate strategies that unite employees across multiple brands and locations. A champion of smart, scalable communication, Kelly is experienced in coaching leaders, embedding organisational values, and making complex change feel simple. She has been recognised for her work in digital transformation, employee advocacy, and brand engagement.

At the Employee Engagement Summit, Kelly will share how a shift to employee-led engagement can elevate internal communications, strengthen workplace culture, and free up teams to focus on what really matters.

Alex Rylance

Alex Rylance

Netcompany Head of Human Resources

Alex Rylance (he/him) is a transformation and change focused human resources leader with over 20 years of industry experience. He is an inclusive professional, advocating for social value, minimising digital skill gaps, and implementing changes based on employee voice and industry knowledge.

Alex is well equipped with the skills to continue growing a more sustainable, people-oriented business. Actively working alongside executive leadership teams, he trusts that fast-paced growth in technology will help to create more fulfilling jobs within Netcompany, as well as the industries it works with.

Alex is a firm believer that the workplace is an environment to develop your skills, grow professionally and personally, and ultimately enjoy yourself.

Rachel Lees

Rachel Lees

Money Plus Head of People
Following a Graduate Leadership Programme with a Global Corporate firm, I developed a passion for all things people. My early career in HR was in the retail and technology sectors in Learning & Development roles and I ultimately moved to MoneyPlus in the financial services sector, as Learning & Development Manager. Over the last few years, I’ve expanded my remit, firstly taking on talent acquisition and engagement, studied a Level 7 CIPD HR apprenticeship, and recently been promoted to Head of People. I love my role and the connections I get to build every day with the people around me. My primary focus is fostering an environment where people feel supported and enabled to do their best work and be their best selves, feeling fulfilled and engaged with the company. I have a super team and we strive every day to make it a little better than the last! 
Gerrard Hartland

Gerrard Hartland

NHS Blood and Transplant Deputy Head of Internal Communications
Experienced internal communications senior leader with a proven record managing multiple employee engagement campaigns, technology adoption developing internal channels and creating content to encourage staff advocacy. Adept at working with a wide variety of stakeholders across a corporate communications function, handling crisis communication planning and business continuity messaging.
Natasha Liedl-McDowall

Natasha Liedl-McDowall

LSEG (London Stock Exchange Group) Senior Manager Internal Communications

Customers will only love a company when their employees love it first.

I believe in a corporate world where employees feel inspired at work. My career is about using the vehicle of internal communication to help people feel fulfilled in the work that they do and safe to speak up. In doing so, internal communication plays a vital role in protecting and elevating a company’s reputation. It starts from the inside.

Originally trained as a television journalist in live breakfast TV and owning a wellness business myself, I've worked across a variety of large organisations from technology at arm, and data & analytics in the London Stock Exchange, to energy at Veolia and the civil service through Covid and Brexit.

I’ve worked with global audiences across 190 countries and those in the disparate UK frontline with our refuse collectors and retail branches and observed how technology that’s developed in the Chief Operating Office impacts the reality of our frontline.

Most of my career has involved filling brand new internal communications roles for companies, building teams from the ground up and starting with a new challenge, bringing new ideas to the table to create a function that’s not just ‘taking orders’ but a valuable, trusted advisor to the organisation it serves.

David Taylor

David Taylor

Tesco Senior People Communications Partner

Award-winning content specialist and communications professional, with a strong focus on great storytelling across all media. 

* Specialist in content strategy and development - from concept to delivery in print, online, video and live events
* Global experience in large businesses, driving cultural change and embedding purpose through brilliant storytelling
* Copywriting - highly experienced in writing pay, HR, change, results and divestment communications for internal and external audiences
* Magazine features, editorial - award-winning tenure on employee magazine reaching around 36,000 people every issue
* Channel strategy - developing and analysing communications channels and products that work across geographical and business boundaries
* Blogging, scriptwriting, agency management, narrative development, design, illustration, photo editing, melodic meanderings and talking.

Dev Mistry

Dev Mistry

Dojo Internal Communications Specialist
With over 10 years of experience within PR and Communications, Dev is a stakeholder relations and management specialist, who aims to bring people together through fun, creative and impactful communications. Currently at Feeld, leading the Internal Communication function, Dev’s career spans a number of industries from Automotive, Telecommunication and Tech. Throughout his career, Dev has always been a firm advocate for inclusive practices within communications and in business. Whilst at Virgin Media, Dev lead the BIPOC community group, as well as the DEI communications taskforce, to proactively embed inclusive communications into all areas of the business. Through recent roles, Dev has championed intersectionality, leading LGBTQ+ activities and community groups, highlighting the shared experiences that shape people throughout their career. Outside of his professional accomplishments, dev is an international cabaret performer and host, with a focus on highlighting queer and BIPOC talent through his shows. 
Jonathan Stuart

Jonathan Stuart

Mind Workplace Partnerships Lead
Working closely with Mind’s Policy and Influencing team, Jonathan collaborates with employers and policymakers to drive positive change in workplace mental health. Jonathan also acts as Secretariat for the Mental Health at Work Leadership Council, advocating for the Mental Health at Work Commitment as 'the' framework of best practice. To date, the Commitment has been signed by over 3,700 organisations employing almost 6 million people. Previously, Jonathan worked in programme delivery, including the Blue Light Programme, supporting emergency responders during the Covid19 pandemic. In these roles, he led initiatives to reduce mental health stigma, design sustainable mental health resources, and influence senior leaders to embed workplace mental health as a strategic priority. His expertise lies in building cross-sector relationships and creating lasting impact, supporting Mind’s vision of mentally healthy work for all.
Laura Pickering

Laura Pickering

Cancer Research UK Internal Comms Lead
Laura joined Cancer Research UK in 2022 as Internal Communications Lead.
Nadine Anderson

Nadine Anderson

Westminster City Council People, Culture and Engagement Strategic Lead

For more than 15 years my journey has been about shaping organisational cultures and empowering leaders. My recent focus has been on employee culture and engagement to drive innovation and service excellence.

Leveraging skills in workshop facilitation and volunteer engagement, my approach is to foster collaborative environments that enable quality improvement and effective change. The goal is to build resilient organisations and communities, where people feel valued, engaged, and ready to meet the challenges of today's dynamic landscape.

Craig Taylor

Craig Taylor

Nationwide Senior Manager - Colleague Engagment
My responsible and varied career path has given me the opportunity to develop the following skills:

• Comprehensive communication skills
• Stakeholder management
• Effective and efficient problem solving
• Ability to prioritise my workload 
• I use my initiative, and learn both quickly and enthusiastically 
• I am always striving for self improvement 
• Consistently delivers and thrives even under severe pressure
• Strong Financial Sector working background
• Project planning and implementation
Amy Darks

Amy Darks

Nationwide Senior Colleague Engagement Manager - Communications

I’m a passionate storyteller, committed to delivering meaningful and effective communications that have colleagues at the heart. 

I have a breadth of experience in creating multi-channel communication strategies and leading company-wide campaigns and projects. Alongside this, I’ve had the pleasure of business partnering a number of senior exec leaders. 

Prior to internal communications, I was a PRINCE2 project manager - planning and delivering end to end, large scale business transformation programmes. 

Victoria Wilson

Victoria Wilson

Royal Air Force (Ministry of Defence) Employee Engagement Team Manager
Victoria is an Employee Engagement Manager within the Ministry of Defence. She has worked in various civil service roles across the MOD for 18 years.  Working in the HR profession, with a background in learning and development, she is passionate about facilitating a culture which allows people to flourish in their job roles.
Michelle Sage

Michelle Sage

Royal Air Force (Ministry of Defence) Employee Engagement Advisor
Michelle (Shell) Sage is an Employee Engagement Advisor within the Civil Service, working with the Royal Air Force since 2019. Prior to that she spent 11 years as a photographer working along side the Royal Air Force. People have always been at the heart of everything she works towards, and in her current role, with her team, in trying to make the workplace a better place for everyone.
Ross Marshall

Ross Marshall

London Borough of Havering Wellbeing, Reward and Recognition Lead

Ross Marshall is a dedicated Wellbeing Reward and Recognition Lead at the London Borough of Havering, where he plays a pivotal role in the Human Resources & Organisational Development department. With a strong background in administration, employment & training, social enterprise, and PMO, Ross brings a wealth of experience to his current role. He is a certified Mental Health First Aider, known for his exceptional communication and listening skills.

In his role, Ross is responsible for delivering a professional wellbeing service that aligns with 4 strategic pillars of wellbeing (Physical, Psychological, Social and Financial) and positively influences the employee experience. He leads the wellbeing aspects of the total reward approach, including recognition, wellbeing and health, staff forums, and engagement.

Below are some of the employee recognition events Ross leads on.
•        Special Thanks and Recognition (STAR) Awards
•        Long Service Awards
•        Choose Havering Praise.

Dr Sarah Pass

Dr Sarah Pass

Engage for Success Engage for Success Board Member and Senior Lecturer NTU

Sarah is a practice-oriented academic who concentrates on employee experience and engagement. She is a member of the Engage for Success (EFS) Advisory Board and co-leads the EFS annual survey, which benchmarks the engagement levels of the UK working population. Sarah leads EFS projects focusing on different aspects and influences of engagement in practice and is also Chair of the EFS East Midlands Area Network. Sarah is a Fellow of the RSA, an Academic Associate of the CIPD, and a member of the Involvement and Participation Association (IPA) Working Insights Group. In 2023, Sarah was ranked by HR Magazine as an Influential Thinker in HR. Sarah currently works as a Senior Lecturer at Nottingham Business School (NTU).

Spencer Walker

Spencer Walker

Deliveroo for Work Global Director
Spencer leads Deliveroo’s B2B business, partnering with thousands of clients globally to cater to all of their workplace food needs. Since joining in 2017 he has played a key role in driving Deliveroo’s hypergrowth from start-up to IPO. While Regional Director for London, he signed household-name restaurant brands such as Dishoom and Wingstop, partnerships that have cemented Deliveroo’s position as the number-one choice for great food. Before Deliveroo? Twelve years in the music industry founding an independent label and touring the world as a drummer.
Jonathan Austin

Jonathan Austin

Best Companies Founder & CEO

Jonathan Austin, the Founder and CEO of Best Companies, has dedicated nearly 25 years to exploring the powerful connection between employee engagement and performance to enhance overall organisational health. His passion for creating a community of like-minded individuals who value and respect their people has driven him to make significant improvements in the world of work.

Jonathan pioneered the development of a unique, world-class methodology that has become the gold standard for measuring, improving, and recognising workplace excellence in the UK. This methodology underpins Best Companies' comprehensive suite of insight-driven products, which help organisations build future-ready workforces, redefine people management expectations, and foster organisational agility and resilience.

Darren Parker

Darren Parker

Zendesk Regional VP, Customer Success
Darren Parker is the Regional VP of EMEA Customer Success at Zendesk, leading teams that help businesses get the most value from the platform. With a background in customer success and leadership across the tech industry, he focuses on driving adoption, engagement, and long-term growth. Darren works closely with customers to optimize their customer experience strategies, ensuring they can deliver great service.
Peter Durkin

Peter Durkin

Blink VP of Sales

Peter is the VP of Sales at Blink and has held the position for nearly 3 years.

Elliott Galloway

Elliott Galloway

Prezee UK Sales Lead
With 10+ years of experience in employee and audience engagement, Elliott is an evangelist for the transformational effects a well-thought-through reward and recognition programme. As one of the first members of the Prezzee UK team he has helped build market share through engaging with both people teams and benefits tech partners to deliver best in class choice and UX in rewards. Today he leads the sales function where the team continues to push the boundaries of how digital rewards can maximise the value of employee benefits and reward programmes.
Jean-Louis Bénard

Jean-Louis Bénard

Sociabble Co-Founder and CEO
Jean-Louis Benard is co-founder and CEO of Sociabble, a SaaS platform that empowers employees to become truly informed, engaged and influential within their organisation. With over 30 years of experience in digital and social media communications, he is the author of several books and publications on software development and digital transformation.
David Purcell

David Purcell

HC-One Internal Communications Manager
David recently joined HC-One as their Internal Communications Manager.
Darren Parker

Darren Parker

Zendesk Regional VP, Customer Success
Darren Parker is the Regional VP of EMEA Customer Success at Zendesk, leading teams that help businesses get the most value from the platform. With a background in customer success and leadership across the tech industry, he focuses on driving adoption, engagement, and long-term growth. Darren works closely with customers to optimize their customer experience strategies, ensuring they can deliver great service.
Katy Morga

Katy Morga

Oak Engage Customer Success Manager
Katy is Customer Success Manager at Oak Engage and has nearly seven years experience in Account Management. In her current role, Katy works with brands such as Five Guys, Halfords Autocentres and ITV, providing support, guidance and insights that help them achieve their internal communication objectives.
Andrew J Troup

Andrew J Troup

Blackbaud Head of Giving & Engagement
Andrew J. Troup is the Head of Giving & Engagement at Blackbaud. In this role, Andrew collaborates with organisations as they work to develop a comprehensive corporate giving & community engagement strategy. Andrew is also currently leading efforts toward building a network of key industry, thought leadership, and business partners across the sector to help jointly drive meaningful engagement and impact. Finally, in this role, Andrew also works as an extension and ambassador for the CSR team and programs at Blackbaud.
Christina Lewis

Christina Lewis

Bolt Head of Global Operations and Engagement
Chrissie leads Global Operations at Bolt and has a decade of experience leading teams in fast-growth start-ups, including as an early-stage team member at Deliveroo. Passionate about Gender Equity and people-orientated leadership, Chrissie previously led the Gender Equity ERG at Deliveroo, spearheading the first woman-focused mentoring scheme, as well as introducing Accelerate, Deliveroo's programme for high-potential women. Chrissie was recently featured as a 'Women to Watch' in Tourism, Hospitality and Lesuire by WIHTL.
Cathy Brown

Cathy Brown

Handley Studios Ltd. Co-Founder

Cathy (she/her) works with people and organisations to create inclusive, healthy and more productive workplaces that work for everyone.

A renowned leader, speaker and communicator, Cathy blends curiosity and empathy with deep cross-sector experience. She prides herself on helping people move out of stressful situations to create human-focused workplace cultures where compassion and connectedness – and people – are encouraged and valued. 
Cathy has led organisations across a range of industries including Engage for Success (the UK’s movement for Employee Engagement), and has helped to transform many more through her work as Capability Brown, and most recently at Management Geek. 
Cathy carries her personal experience of neurodivergence into the solutions she co-creates with her clients, through conversations, commitment and curiosity - helping them to manage themselves and their teams in ways that work for everyone. 

Jo Moffatt

Jo Moffatt

Engage for Success Strategy Director

Jo has been a volunteer with the Engage for Success movement since its launch.  As Strategy Director she sits on the Core Team and co-hosts the weekly Engage for Success radio show. EFS radio draws guests from across the engagement world with interesting stories to share. The Engage for Success agenda is absolutely aligned with Jo’s vision ‘to make workplaces better places to be’. Jo’s ‘day job’ is MD and founder of Woodreed, a specialist ad agency who use the tools, techniques, creativity and insight of the advertising world to engage employees inside organisations. Jo is passionate about brands and their power to move people.  She is equally passionate about employee engagement and its vital role in delivering a high performing organisation. Put the two together and she becomes almost evangelical about the power a well-positioned and consistently delivered brand has as a catalyst for employee engagement and business success.

Charlotte Dahl

Charlotte Dahl

Woodreed Creative Planning Director
Charlotte is a director at specialist advertising agency Woodreed. She's an accomplished speaker, writer and facilitator, with a unique view on employee engagement and internal communications, having spent equal parts of her career in consumer, then employee communications. Having worked for clients spanning every industry sector, including Marks & Spencer, The National Lottery, Volkswagen Group, Jaguar Land Rover, Guinness World Records and the NHS, she brings the rigour of consumer marketing into internal communications. She is passionate about raising the profile, standards and effectiveness of internal communication, believing employees AND customers deserve the same reverence, effort and creativity in communication. Appearing on stages at home and abroad, she's talked for senior leadership summits and in-house teams as well as for the CIPD, Institute of Internal Communications, Engage for Success and at ABTA's travel convention in Malta. She's a regular chair for Engage Business Media's events and delivers training for the IoIC.
Jo Dodds

Jo Dodds

Engage for Success Co-Strategy Director

As co-Strategy Director of Engage for Success, Jo is focused on spreading the word about employee engagement and shining a light on good practise, inspiring people and workplaces to thrive. She also co-hosts the long running weekly Engage for Success radio podcast talking all things employee engagement with a wide range of guests from all over the world. Her corporate background is in regional and national HR and training roles within large retail and leisure organisations. She started her own business in 2005 and has since worked with people and organisations to take advantage of the digital and social media opportunities to create engagement with customers, employees and other stakeholders.

Martin Hill-Wilson

Martin Hill-Wilson

Brainfood Consulting Founder
I'm a customer engagement and digital business strategist. Also an author and international keynote speaker. Working under my own brand, Brainfood Consulting, I design masterclasses and transformational change helping clients evolve their social and digital capabilities. Current topics include omni-channel design, proactive, low effort customer experience, social customer service and customer hubs. All themed around service innovation.
Nick Brice

Nick Brice

Soul Corporations CEO

I help leaders and teams unlock their potential by transforming communication, developing soulful leadership, and driving measurable organisational success. As the CEO of Soul Corporations and White Room Theatre/Bite-Size Plays™, I create innovative, engaging programmes and coaching with my Soul Corporations' associates that inspire individuals to thrive in today’s dynamic, AI-powered world.

With a certification in Neuroscience in Business Leadership from MIT Sloan School of Management and a background in psychology, theatre, and TV production, I bring a unique blend of science, creativity, and practicality to my work. My approach combines cutting-edge insights with real-world applications, delivering lasting behavioural change for leaders and teams.

employee-testimonial-bg
“There was some really inspiring talks at the conference and I am amazed that the event was free! To have that quantity and quality is incredible.”
Recruitment and Wellness Lead, NHS nhs-logo-0 (1)
“Due to the quality of speakers and the variation in subject matters. Very insightful and makes taking a day out of the office worth it.”
Director of People Experience, Simply Better Simply Better
“Always an enjoyable experience. A great opportunity to hear about the fantastic work going on across our industry and pick up a few nuggets to use in my own work. You're always delighting with the range of speakers and the topics they cover. ”
Culture Change & Communications Lead, Currys Currys-Logo-WHITE
“Really well organised event, with an opportunity to hear from other business areas. Sharing ideas and learning from current processes, ideas and plans that help to engage the workforce. Time to connect with other businesses and potential solutions that are already in place in other areas. ”
Innovation Manager, British Airways British Airways Logo

TICKET OPTIONS

Premium TICKET

  •  Includes all items as per Single Ticket
  •  Full Recordings of Talks
  •  Access to Presentation Slides 
  • AI Summary of your event and agenda overview
  •  Registrations are subject to approval
  • Lunch available - Gourmet Street Catering
  • After-Event Drinks
  • Registrations are subject to approval

SUPPLIER TICKET

  • For Suppliers 
  • Networking and Commercial Opportunities 
  • Interviews
  • Panel Debates
  • Networking Opportunities 
  • Lunch available - Gourmet Street Catering
  • After-Event Drinks
  • Registrations are subject to approval

FAQS

How do I register for the conference?

Registration to attend the conference is free for senior individuals working in employee engagement. Free tickets provide access to the entire event.

If you want access the on-demand content after the event has taken place, there is a Premium Ticket type which means you'll receive the on-demand talks direct to your inbox.

For those who are suppliers within the industry, you can purchase a supplier ticket.

Registration links for all ticket types can be found above this box.

What should I wear to the conference?

The dress code to all of our events is smart casual. If you're presenting, we recommend wearing more formal attire. 

What should I bring to the conference?

Bring your registration confirmation email (printed or on your smartphone), a notebook, and pen. Don't forget any necessary chargers or adapters. 

We also recommend downloading the Event App before you arrive at the conference. You can do this by searching 'Engage Business Media' in your App Store.

What time does the conference open/close?

Registration opens at 8:15am and we recommend arriving early if you want to guarantee a seat in our Opening Keynotes.

We have several coffee and networking breaks throughout the day as well as a dedicated lunch break. 

The Summit agenda concludes at 5:40pm, but please do join us at the Night Summit for live music and a well-deserved drink (alcoholic and non-alcholic options are available).

Are meals provided during the conference?

There are a number of Gourmet Street Food catering vans providing a range of food. There are also Barista Coffee stands around the venue. There is a bar open from lunch, and an evening Networking Drinks party providing an assortment of alcoholic and non-alcoholic refreshments.

How do I view the agenda?

Before the event, the full agenda will be available on the website and also on our Event App (download the Engage Business Media App in your App Store). 

On the Event Day, the agenda is available to view on the Event App only. With the Event App, you can personalise your schedule and receive reminders when your chosen sessions are due to start.

We aim to be as sustainable as possible, so printed copies of the agenda are not available on the day.

How can I network effectively at the conference?

Utilise the Engage Business Media event app to schedule meetings with key decision-makers. The app is your central hub for scheduling meetings, personalising your agenda, navigating the event, and staying connected with attendees.

Can I choose which sessions to attend?

Yes, the Summit offers multiple topic stages and tracks.

You can use the Engage Business Media App to view the agenda in advance and plan which sessions you'd like to attend.

Some popular sessions may have limited capacity, so we recommend arriving early.

What if I need to cancel my registration?

If you aren't able to make it all we ask is that you let us know.

We do allow you to transfer your registration to a colleague, but they do need to fill in the registration form if this is the case.

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