Partners
Our industry-recognised events have seen remarkable growth in sponsors and exhibitors, becoming pivotal for business development.
2025
Headliner Partners
The Summit’s consistent expansion and unwavering support from partners underscore our success in nurturing valuable connections and driving innovation in the employee engagement sphere.
This growth reflects our commitment to delivering unparalleled networking opportunities.
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Founded in 2017, Workvivo has seen momentous growth, which led to its acquisition by Zoom in 2023. Workvivo regularly tops software review sites, including Gartner Digital, with a #1 spot on G2 for internal communications, intranet and engagement tool categories. For more information, visit www.workvivo.com.
Interact supplies over 1,500 organisations with an award-winning employee experience platform that boosts productivity and drives engagement.
Through enterprise-grade intranet software, Interact helps Fortune 500, FTSE 250, and global brands like Levi’s, Domino’s, and Subway connect their greatest asset: their people.
Starting your intranet journey? Visit our Resources Page for free eBooks, guides, and webinars to support your project. For tailored support, contact our in-house specialists. Whatever your challenges, we can help!
Platinum partners
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Poppulo is the leading communications and workplace experience software company. The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through omnichannel employee communications, digital signage, and workplace management. Poppulo's 6,000+ customer base is representative of the world's most successful companies, including 47 of the Fortune 100. Follow Poppulo on LinkedIn and on X.
It scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering CX and EX service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America.
Gate One is the global business and digital transformation consultancy dedicated to helping clients thrive.
We work closely with executive leaders and teams across FTSE companies, private businesses and major government departments, including many global retail and consumer business, to conceive and deliver the big ideas that will transform their organisations.
As an integral part of Havas, one of the world's largest global communications groups, creativity is embedded in our DNA and at the heart of everything we do.
But whatever the idea is, we enable our clients to shape and own their future, nurturing change that transforms to make a meaningful difference.
Simple tools for any professional, team, and organization to create, manage and share high quality videos.
Vimeo is much more than a viewing destination. It's a start-to-finish video platform giving creative professionals, businesses and organizations everything they need to make and market amazing, impactful videos.
Three million people use Wagestream to manage budgeting, get paid when they choose, build savings, chat to money coaches, save on their bills, and more - all in one app.
Wagestream is a B Corporation, built with the Fair By Design financial inclusion campaign.
Gold partners
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Our neuroscience based platform helps organisations measure the key employee engagement AND happiness drivers to power their people strategy.
Want to know how we can help guide your organisation to better retention, cultural alignment and performance?
Internal communications email software that integrates seamlessly with Outlook & Gmail
We believe there is a better way to use technology to engage employees, cut through the noise, and inspire action that puts people at the heart of organisations.
Oak Engage is the essential go-to for your employees. Connect and engage with your people wherever they are, whilst giving them the tools to make their jobs easier. From accessing the latest company news and updates, to finding important documents and resources, everything is in one place. It’s customisable and intuitive, plus it integrates with all of your favourite third party tools.
The world’s biggest brands trust us for a reason. With around-the-clock, 24/7 support and a global network of customers, it’s a place that delivers outcomes that matter for Internal Comms, HR and IT teams.
Sociabble is the leading Internal communications & Employee engagement platform designed to meet large companies’ needs. With more than 10 years of experience in large-scale deployments, Sociabble has helped world-renowned companies like AXA, Primark, and Coca-Cola Europacific Partners to achieve their goals.
Firstup is led by a team of enterprise software veterans from two legacies, SocialChorus and Dynamic Signal, who believe in the promise of new technology and the power of people-driven business transformation. Using our powerful orchestration engine, we bring personalised information and systems access to every employee where they are—on any endpoint or device, in any language, anywhere in the world. Whether they’re wired, mobile, frontline, distributed or essential, FirstUp gives employees what they need to do their jobs efficiently, and companies what they need to achieve agility. That’s how we help enterprise customers like Amazon, ABInBev, Ford and GSK continue to transform their businesses.
We provide the UK’s benchmark for workplace engagement and specialise in measuring, improving, and recognising how employees feel, helping organisations become better places to work. Our accreditation programme sets a standard, honouring companies and leaders who strive to deliver a workplace built on value and respect for their people.
Beyond the workplace, we are committed to making a broader positive impact; driving corporate social responsibility and building a global community committed to creating a world of work where a healthy culture is a catalyst for outstanding performance and sustainable growth.
We inspire and enable organisations around the globe to become Top Employers using our certification and insights as the trusted foundation
Remote empowers companies of all sizes to pay and manage full-time and contract workers around the world. We take care of international payroll, benefits, taxes, stock options, and compliance in dozens of countries. Our people are on the ground on every continent, building culturally aware employment packages that help you build trust with your global team. Our ironclad intellectual property protections and industry-leading security guarantee give you peace of mind across the globe. Best of all, Remote never charges percentages or fees: one low flat rate helps you control your budget so you can focus on growing your business.
Silver partners
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Introducing Deliveroo for Work – the simple food solution for your business.
Deliveroo for Work helps businesses provide food perks, simplify team lunches, and support late-night workers with flexible allowances and access to thousands of restaurants.
And the best part? No more juggling receipts and expenses. With one simple monthly bill, you can focus on what really matters—keeping your team satisfied and motivated.
Explore the ultimate workplace perk to support employee retention, engagement and recognition by visiting us at our stand.
Kennedys specialist employment law, labour relations and business immigration team has considerable experience in dealing with the full range of employment-related litigation, as well as day to day HR issues and strategy.
Our expertise includes dealing with employment and industrial disputes including defending employment tribunal and civil court claims brought against employers and pursuing injunction proceedings to prevent unlawful industrial action or unfair competition from former employees. The team is well versed in assisting clients with day-to-day HR issues and workforce strategy, such as discipline and grievance matters, advising upon redundancies, reorganisations and TUPE as well as drafting contracts, policies and procedures. The team also advise businesses on all aspects of business immigration law.
With over 23 years in the UK employee benefit sector, we have built the largest health & fitness network nationwide, with over 5,400 facilities.
Our discounted gym membership schemes GymFlex and MyGymDiscounts encourage employees to stay fitter, healthier, and happier for less. With over 4,000 fitness facilities in the UK and Ireland, employees can choose from major chains like Nuffield Health, David Lloyd, Third Space, and Virgin Active; low-cost options like PureGym and The Gym Group; and leisure centres like Better, Everyone Active, and Places Leisure. The Epassi UK network also includes many independent clubs offering yoga, Pilates, CrossFit, and more.
Additionally, those who prefer on-the-go fitness can access discounts on digital fitness memberships such as Fiit, Les Mills, Peloton, and more.
Our discounted health assessment schemes HealthiFlex and MyHealthDiscounts allow employees to take control of all areas of their health in a proactive way. With over 1,400 facilities nationwide and clinics no more than 40 minutes from any UK location, employees and their partners can save up to 40% on in-clinic and at-home health assessments from leading providers such as Bupa, Nuffield Health, Bluecrest, HCA Healthcare UK, YorkTest, and more. Options include food intolerance and allergy testing, cancer risk assessments, total health checks, menopause checks, and more.
MyActiveDiscounts is a unique retail discount platform that encourages employees to pursue a more active lifestyle with savings of up to 70% on various lifestyle products and services. The platform brings together deals on over 100 top brands like Nike, Garmin, and Myprotein, with discounts on digital fitness, clothing, outdoor gear, food, spa treatments, travel packages, short breaks, and leisure activities.
Feel rewarded with Each Person—the secret to saving your people money whilst saving the planet.
If you're interested in exploring ways to help your team's financial and mental wellbeing, we have a solution for you.
We power an unparalleled employee savings program with our fully functional, market-leading employee recognition platform and eco-points.
This is totally unique in the market and includes:
The highest cashback levels available
6% interest on Epoints balance with payroll linked savings
Effortlessly support eco-projects
Ecards, nominations, automated long service and much more
10% reward budget increase
Each Person enables your people to create healthy financial habits to help with unexpected costs. What's more, we help employers tackle climate change through our partnership with Carbon Footprint and our Eco-points. We even increase your reward budget by 10% every time.
Save your people money whilst saving the planet.
To find out more, visit us at www.eachperson.com or contact j.turton@eachperson.com.
Each person wants to make choices to achieve a net zero future. People are limited by information, access, price and complexity - this is slowing down progress globally. The pace of achieving net-zero is a huge problem because each tonne of carbon emissions contributes to climate change for centuries.
At The Electric Car Scheme, our goal is to make net zero the obvious choice.
Digital Consulting
We co-create thriving digital environments that empower, inspire, and connect employees—wherever and however they work. Our customised consulting and strategy services align technology with business goals, driving meaningful workplace transformation.
Platform Licensing
Beyond implementation, we also license and resell the world’s top digital employee experience platforms. Through our industry partnerships, we help organisations secure the best deals while optimising time and resources.
Connect by Cocentric
Connect is our own product that bridges the gap between HR systems and employee experience platforms, helping organisations automate key workforce processes and reduce manual admin work. Organisations using Connect have achieved over 90% activation rates and saved hundreds of admin hours, driving a more efficient and connected employee experience.
Microsoft Modern Work
As experts in Microsoft 365, SharePoint intranets, and digital workplace integrations, we help organisations harness the power of Microsoft’s ecosystem to enhance productivity, efficiency, and collaboration.
Data integration saves time and money. Flexspring offers fully managed services for data integration and a next-generation integration platform called Flexspring iPaaS, which makes custom and turnkey integration faster and easier to scale.
Flexspring is the go-to integration partner for ADP, BambooHR, Greenhouse, Oracle, Paychex, Paylocity, Salesforce, UKG, Workday, and more.
Flexspring has won numerous awards for excellent service and support and achieved a five-star rating on G2 from customers. With Flexspring, everything connects.
We partner with HR teams to support their employees' financial wellbeing - giving people the tools, confidence and guidance to take control of their money, no matter their starting point.
Our experienced coaches offer one-to-one support tailored to each individual, helping them make informed financial decisions and build lasting habits. With a blend of expert guidance and practical resources, we’re here to help your people thrive - at work and beyond.
Whether you're recognising everyday contributions, rewarding standout performance, or checking in on how people feel—V.A.L.U makes it easy to show your people they matter.
✨ What we offer
Recognition – Celebrate moments that matter with peer-to-peer appreciation and value-driven shoutouts.
Reward – Send instant rewards from a wide range of digital gift cards and tokens.
Wellbeing – Anonymous mood tracking and check-ins to support employee mental health.
Surveys – Quick, insightful pulse surveys to gather feedback and track engagement.
Announcements – Broadcast updates, wins, and recognition from leadership teams.
Engagement Analytics – Our unique Rec/Reward/Wellbeing P&L model tracks usage, sentiment, and impact—turning culture into measurable business value.
Client Support & Onboarding – From day one, our team is here to guide you. Simple setup. Seamless launch. Ongoing expert support.
💡 Why V.A.L.U Recognition & Reward?
More than just a reward platform, V.A.L.U delivers benefits that drive real results—belonging, appreciation, purpose, and trust. These are the things that keep people connected, motivated, and performing at their best.
Built for teams and designed to scale, V.A.L.U is ideal for businesses, colleges, public sector teams, and values-led organisations that put people first.
Bronze partners
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With our service, your employees save on every cinema trip, any day, time, or film—with savings extended to friends and family. Popular in Reward & Recognition schemes, employers benefit from volume discounts on tickets, food & drink vouchers, and annual passes.
Employees register online, buy voucher codes, and receive them instantly for use online or at the box office. Over 1,000 organisations include us in their benefits, with cinema savings ranking in the top 3 most-used perks.
Sign-up fees start at just £250. Visit Stand F16 to discover how we can bring savings to your team!
WorkFlex is an all-in-one software solution designed to help companies efficiently manage and streamline global mobility compliance. From A1 certificates and visa management to PWDs (Posted Worker Declarations), taxes, and other compliance requirements for business travel, assignments, and work-from-anywhere trips, WorkFlex takes the complexity out of managing international mobility.
Staffbase is a leading employee communications platform that helps organisations connect, engage, and inspire their workforce by delivering the right message to the right employees at the right time. Built for companies navigating rapid change, Staffbase ensures that employees, especially frontline and dispersed teams, stay informed, aligned, and empowered to drive business success.
With a unified, multichannel approach, including a mobile app, intranet, email, and digital signage. Staffbase simplifies internal communication while seamlessly integrating into existing enterprise ecosystems like Microsoft 365 (Teams, SharePoint, Outlook, Viva, Power Platform), Google Workspace, Slack, SAP, and ServiceNow.
Staffbase unifies employee communication across all channels by combining best-in-class channel experiences, automated user management, and strategic storytelling tools, Staffbase transforms internal communications into a powerful driver of engagement, alignment, and measurable business outcomes.
Unlike traditional platforms, we combine cutting-edge technology with expert-led consultancy, ensuring organisations can engage employees, deliver on CSR commitments, and track meaningful progress—anywhere in the world.
With localised, pre-planned campaigns, a fully managed group volunteering service, and a global marketplace of impact opportunities, we make it effortless for businesses to take action.
Our dedicated CSR specialists work as an extension of your team, providing strategic guidance and seamless execution to align activities with corporate impact goals.
Backed by real-time data and impact reporting, OnHand doesn’t just help companies do good—we help them prove it.
With high engagement, professionalism, psychological expertise and scientific methods we contribute to productive, profitable and human organisations
For over 100 years, Westfield Health have provided evidence-based health and wellbeing solutions that can help create healthier staff and more resilient organisations.
Whether that’s through a health cash plan, employee assistance programme, private health insurance or mental health support, we support your organisation throughout your full wellbeing journey, working with you to achieve your wellbeing objectives.”
Inpulse is a market-leading employee engagement consultancy that partners with businesses to help them measure, manage and improve their employee experience.We offer clients an AI-powered survey platform, emotional analytics and our team’s valuable experience to offer a truly unique service.
Hussle is the UK’s leading fitness network, collaborating with thousands of venues across the UK, to provide simple, flexible access to gyms, pools and spas. We partner with organisations who value the wellbeing of their employees, enabling staff members to access fitness wherever and whenever they want, all as part of one simple employee benefit.
We believe that modern, inclusive fitness benefits are an essential part of any effective corporate wellbeing strategy. However, employees will only engage with a fitness provision that meets their needs in terms of brand, location, facilities, flexibility of contract and affordability. Hussle will give you a happier, healthier workforce by solving these challenges.
As one of the most popular wellbeing initiatives available on the market, Hussle has uptake rates as high as 25% within their partner organisations, enabling participating staff to be more productive, better at handling stress, and have lower sickness absence rates.
B Corp and social enterprise marketplace, Social Supermarket offers a curated selection of impact-led gifts and branded merchandise to help you make a positive difference through all of your employee engagement activities.From reward and recognition gifts to internal event giveaways and special occasions, every purchase supports a meaningful cause, helping you get closer to your sustainability goals while engaging your teams.
Through a mixture of self-serve branded webstores and gifting platforms, our technology supports more employee choice, less waste and tangible change for people and planet.
With employees expecting companies to help turn the tide on world issues, social change is the new ‘business as usual’. It's not enough to just do the right thing; we help you to share the stories with personalised impact reports post-purchase – and inspire your people.
- Essential Help - practical support that sets your people free to focus on the task at hand
- Expert Advice & Support -specialist guidance & coaching that empowers your people to get the most from work and life.
Our Voucherline Corporate platform makes it simple for businesses to purchase gift cards, with a built-in email blaster that delivers digital gift cards straight to recipients—with no management fees!
Our sister platform, Reward Panda, takes gifting to the next level with a fun, engaging, and user-friendly approach to rewards. It features:
✅ A Wellness Hub covering Mental Health, Financial Health, and Physical Health
✅ A Perks & Offers area with exclusive discounts
✅ The ability for members to purchase discounted gift cards or show full value for different projects
Designed as a low-cost rewards and benefits solution, Reward Panda is perfect for businesses exploring employee engagement or looking to reduce current costs. With no monthly membership fees, we’re proud to be one of the easiest platforms to engage with in the UK today.
Reward Panda can also be fully rebranded and is widely used for prize-giving projects, grant distribution, free school meals, and more. Its gift code feature allows recipients to join using a simple Prize Code and PIN, making rewards instantly accessible.
Whether you’re looking to motivate teams, support charitable initiatives, or enhance member benefits, Voucherline and Reward Panda provide seamless, impactful, and cost-effective gifting solutions.
Our refreshingly candid approach helps organisations move from good intentions to real, lasting impact.
Recognised experts in all aspects of organisational culture, we challenge outdated workplace norms to help companies evolve their relationships with their people and get to meaningful business outcomes.
SiSU Health was founded in 2014 with a simple mission; to help people live a healthy life.
Empowering preventative health through accessible digital solutions
SiSU Health UK provides highly accessible, self-service health checks, utilising a medical device health check machine, the SiSU Health Station. As well as the SiSU Health App, enabling people to track and improve their health over the course of their lives.
Enabling people to track and improve their health over the course of their lives.
By locating the health check machines in convenient, accessible places where people live their lives such as workplaces, supermarkets, pharmacies, leisure centres, libraries, we can make getting a health check as easy as buying a loaf of bread.
A Health Check is free for everyone and provides highly accurate health metrics.
We engage people in their health, increasing awareness, health literacy and empowering people to improve their health with tools to support lifestyle improvement.
The health check journey is personalised according to the demographic and health risks of the User and triggers pathways according to the health services available locally.
In a recent survey, 70% of people said the health check motivated them to improve their health!
We supply SiSU Health Stations to organisations that wish to encourage their customers, employees, and wider community to get involved in their health. We also offer a digital platform that provides comprehensive and personalised support to improve your health.
At SiSU Health, we are committed to making a positive impact on the health and well-being of individuals and communities.
We’re a team of talented folks ready to deliver what we promise, always.
We’re all welcoming. Open-minded. Creative. Curious.
Delighting clients is a top priority. So we constantly stretch ourselves, and each other. Push each other’s thinking. Learn together. Meaning you get our best, always.
Elevate Your People Experience
Give your people a voice, understand how they think and feel and build a healthier, higher performing work culture.
Startup Innovation Village
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Unlike traditional surveys that collect static data, Hoogly creates a continuous feedback loop, empowering HR and managers with real-time, actionable intelligence.
With early adopters like PwC and Empower New Energy, we’re helping companies build connected, people-first cultures that boost engagement and retention.
Our mission: move beyond measuring engagement to building truly connected, people-first workplaces that spark engagement and drive retention.
The EX Space is on a mission to change the world of work through better employee experiences, unlocking engagement and driving organisational success.
If you work in HR, internal comms or in any other people-focused role, this is your space – an exclusive community with instant access to CPD-certified EX Masterclasses, on-demand learning, professional tools and resources, cutting edge research and much more. Join free, pay-as-you-go or power up with a professional plan.
Sign-up today to unleash the power of human-centred design, unlock employee engagement and move the dial for your organisation.
Our platform enables every team member to create and share personalised cards and boards for birthdays, milestones, and project completions - fostering strong team bonds.
Founded by a husband-and-wife team, Thankbox serves over 7,000 businesses worldwide every month.
Our goal is to make it simple and affordable for teams to connect, show appreciation, and celebrate so that being seen and valued becomes business as usual. We work with companies that want to make employee happiness a priority.
They are your reliable partners, committed to fostering equitable workplaces and delivering measurable positive employee engagement outcomes for companies of all sizes. Believing all employees are partners in progress, they leverage their deep expertise to create effective solutions. Partner with this experienced, mission-driven team to reliably boost morale, connect your workforce, and make a tangible community impact, together.
To ensure support is given to individuals searching for harmful content online, Alice set up R;pple, a digital crisis intervention tool that presents a visual prompt when a person searches for keywords or phrases related to self-harm or suicide. With millions of downloads worldwide, R;pple intercepts thousands of harmful searches, continually saving lives from suicide.
Our mission is to empower organizations with the resources to identify barriers, implement meaningful change, and measure progress over time. Using a thoughtful three-step approach- diagnose, equip, and impact-we help create equitable workplaces where every employee feels valued and supported.
While our core tools focus on driving inclusion, we also help organizations stay compliant.
Our tools support globally compliant, security-first self-ID campaigns, making it easy to meet evolving legislation like the EU Pay Transparency Directive, the UK Parker Review, and ethnicity and disability pay gap reporting.
Designed for modern, flexible teams, Workup brings HR, resourcing, scheduling and collaboration together in one intuitive platform. Whether managing employees, freelancers or remote teams, it gives clear visibility of capacity, engagement and workload. With built-in task management, leave tracking and real-time dashboards, Workup helps you surface gaps early, reduce admin, and improve team wellbeing. Quick to set up and simple to use, it’s ideal for organisations who want to support high-performing, people-first teams without adding complexity.
A thriving culture doesn’t just happen, and it is so much more than values on the wall or annual engagement surveys. We demystify culture, breaking it down into straightforward steps to equip you with the knowledge and skill to intentionally shape cultures where people and businesses grow.
Drawing on psychological models, research, leadership and culture expertise, our solutions include live workshops & tailored development programs, online learning courses, on-demand tools and resources, and expert advice to optimise your culture journey.
Build your culture skills and shape thriving workplaces.
At Step It Up HR, we’re on a mission to help bosses of all levels unlock their full potential with our exciting new and rebellious approach to management development. Our game-changing products - like our one-of-a-kind 180-Degree Feedback Tool and our engaging, results-driven ‘Step Up Your Greatness’ Workshops - are designed to transform leadership from the inside out. We help bosses dig deep, uncover the root causes of not-so-great behaviours, understand the impact, own it, and then make real, meaningful change. Ready to step up? We’d love to chat and explore how we can help you make it happen!
Co-founded by Simone Fenton-Jarvis and Louisa Clarke, we share a vision to make work better, more human, for everyone. Drawing on global experience across diverse industries, we craft tailored solutions that alignwith your organisation’s unique needs. From workplace strategy to leadership training, change management, and coaching, we bring fresh perspectives to help people and businesses excel.
Let’s make work better, more human, together.
In 2024, 75% of UK employees used AI tools daily, with over 80% reporting greater role enjoyment. At BY@W, we put humanity at AI's core. Our AI Agent, 'Sounds Like Me' from iAM, empowers every individual to express themselves authentically, alongside personalised AI coaching that enhances workplace engagement. No predefined models or categories - just genuine self-expression on employees’ terms.
A Microsoft Partner and featured in Management Today and HR News, join us in the StartUp Village to experience firsthand how human-centred AI can transform your employee engagement strategy.
Through a thoughtfully crafted book, hand-picked inspirational videos, and conversations with their own AI Coach, employees explore what truly matters to them at work, building clarity, confidence, and renewed purpose that benefits both them and your organisation.
That’s why PersonalityWise exists.
Powered by AI and advanced data science, our application helps employees build mutual understanding, communicate more effectively, and work better together - anytime and anywhere.
We remove the high costs and scalability issues of a traditional practitioner-led approach —instead, we’re an ever-present coach where people actually work together.
At the same time, leaders gain powerful insights into the unique Personality DNA of their organisation, enabling them to shape more aligned, engaged, and high-performing teams.
By revealing how teams are really feeling, it helps leaders take focused, meaningful action that boosts engagement, reduces burnout, and strengthens culture.
No guesswork. No wasted budget. Just clear insights to invest in what matters most.
Quick to roll out and simple to scale, Reverl empowers you to support your people in a way that’s genuine, strategic, and impactful.
Most companies invest in strategy, tech, and talent — but overlook the human systems powering it all.
At Coaches for Change, we help ambitious organisations unlock resilience, smash silos, and enhance performance from the inside out.
Our 6-module Human Power course activates the six essential pillars every team needs to thrive: Energy, Purpose, Focus, Connection, Confidence, and Recovery.
It’s not an app. It’s real coaching — built for real life. Scalable, practical, and starting from just £150 per employee.
Because when your people feel better, think clearer, and work smarter… your business doesn’t just grow. It transforms.
Bronze partners
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Verint is “The Customer Engagement Company.” We help organisations simplify and modernise the way they engage customers through their contact centre, branch, back office and marketing departments. Our market-leading broad portfolio of cloud and hybrid solutions is designed with the latest artificial intelligence and advanced analytics technologies to deliver greater automation and shared intelligence that drives real business impact. Verint is your partner to make customer engagement a strategic advantage and a strong competitive differentiator for your organisation.
Founded in 2005, Inbenta has been at the forefront of helping companies optimize customer experience using Conversational AI. Inbenta’s Conversational AI platform improves customer experience by resolving user questions and tasks automatically, in a way that feels personal. Using a proprietary set of Conversational AI tools, Inbenta’s services excel at understanding language and the true intent and meaning behind user inquiries and responding accurately. Importantly, Inbenta’s Conversational AI platform prioritizes safety and compliance as a key measure of its success. Today, Inbenta offers Chat, Search, Knowledge, Assist and Learn services that are used by over 1,000 companies globally in over 100 languages.
CallMiner is the global leader in conversation intelligence to drive business performance improvement. CallMiner delivers the industry’s most comprehensive platform to analyse omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI technology and machine learning. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organisations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality. To learn more, visit CallMiner.com.
Our innovative solutions are rooted in global customer data and tested to ensure our partners' continued success. From advanced APIs to next-gen payment technology, BHN empowers brands to reimagine consumer interactions as positive engagements.
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.
The Foundation is an award-winning independent consultancy. For over 25 years we have helped brands and businesses get closer to their customers and understand how they can pioneer on their behalf to build the foundations of sustained success.
We give organisations the vision, ideas, system, and behaviours to create compelling experiences that earn more customer decisions in their favour.
• Strategy • Innovation • Capability
Designed with total flexibility and enhanced with AI, Deskpro intuitively adapts to your business’s unique needs. Deskpro's flexibility extends to hosting options, allowing you to choose between our Cloud, your Cloud, or an On-Premise solution.
Our business is people-driven – we continue to use their feedback to develop our culture and shape the future for them, our customers, and the wider planet. Our culture drives meaningful change by giving employees a voice and building a robust and accountable approach to how we engage with them.
At its core, our fundamental purpose is to build customer loyalty for some of the world’s biggest brands and UK public sector organisations. We work with our clients to redesign the customer experience they deliver, to achieve better outcomes for their business, and ours.
By integrating diverse data sources and leveraging both in-house and third-party large language models (LLMs), Caplena uncovers key themes, sentiment, and behavioral trends. Our interactive dashboards provide clear, real-time visualizations, enabling you to make data-driven decisions with ease.
With Caplena, you can enhance operational efficiency, refine your product-market fit, and optimize your business strategy by combining structured and unstructured data. Trusted by over 200 companies globally, including DHL, Lufthansa, and Euromonitor, we're here to help you unlock the insights that matter most.
We supercharge our agents with our tech to reduce your costs and increase customer satisfaction through a very flexible and scalable approach. The service is available 24/7, supports all channels (chat, email, phone and social media) and is 100% flexible both in terms of coverage and tickets typology. We cover all European languages.
For more information visit: www.onepilot.co
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.
At Columbus, we can help you strategically create the ideal experiences. One that can anticipate and exceed customer expectations. One that remains consistent throughout their customer journey. One that they’ll remember. We’ve been helping companies of different sizes and industries revamp their CX and boost engagement for over 30 years. And we’re ready to help yours.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it all up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life. To learn more, visit www.front.com.
Take your CX to new heights with Fullview. Halve support times and optimize customer interactions by guiding users live in your product with screen control. Our cutting-edge cobrowsing and screen-sharing technology is designed for effortless integration and ease of use, embedding directly into your product with just a few clicks. Fullview also seamlessly synchronizes with leading support platforms like Intercom and Zendesk, making it simple to initiate cobrowsing sessions from the systems you already use to engage with customers.
Privately held and profitable with over 15k employees, Zoho is headquartered in Chennai, India with European offices in The Netherlands, UK, France, Germany, Spain, and many others worldwide.
Zoho strictly respects user privacy and has no ad-revenue model. Over 100 million users globally use Zoho to run their businesses, including Zoho.
We pride ourselves on offering a secure, user-friendly platform. SmartSurvey is ISO27001 and Cyber Essentials Plus accredited, ensuring that all data is safely stored and compliant with GDPR regulations. Unlike many competitors, we offer transparent, predictable pricing with no additional costs based on response volumes—whether you receive 1,000 or 1,000,000 responses, your cost remains the same.
Trusted by global brands, SmartSurvey’s award-winning platform delivers the tools and insights you need to optimise customer experience and build lasting relationships.
With state-of-the-art AI-driven segmentation, insightful behavioural analysis, and real-time data tracking, D•engage elevates customer experiences, boosts conversions, and forges unwavering loyalty. Get ready to supercharge your marketing strategies and captivate like never before!
“This was one of the best events I have been to. There were so many great speakers and I have taken away so much that I can feed into our processes. I would definitely recommend the event and will certainly be going again. Thank you to everyone who made this possible”HR Manager, Vodafone Group
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