Partners
Our industry-recognised events have seen remarkable growth in sponsors and exhibitors, becoming pivotal for business development.
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2024 headline sponsor
The summit’s consistent expansion and unwavering support from partners underscore our success in fostering valuable connections and driving innovation in the customer engagement sphere.
This growth reflects our commitment to delivering unparalleled networking opportunities.
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Firstup is led by a team of enterprise software veterans from two legacies, SocialChorus and Dynamic Signal, who believe in the promise of new technology and the power of people-driven business transformation. Using our powerful orchestration engine, we bring personalised information and systems access to every employee where they are—on any endpoint or device, in any language, anywhere in the world. Whether they’re wired, mobile, frontline, distributed or essential, FirstUp gives employees what they need to do their jobs efficiently, and companies what they need to achieve agility. That’s how we help enterprise customers like Amazon, ABInBev, Ford and GSK continue to transform their businesses.
Achievers’ employee voice and recognition solutions bring your organisation’s values and strategy to life by activating employee participation and accelerating a culture of performance. Achievers leverages the science behind behaviour change, so your people and your organisation can experience sustainable, data-driven business results.
Poppulo is the leading communications and workplace experience software company. The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through omnichannel employee communications, digital signage, and workplace management. Poppulo's 6,000+ customer base is representative of the world's most successful companies, including 47 of the Fortune 100. Follow Poppulo on LinkedIn and on X.
Diamond partners
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We help you create communication and learning campaigns to deliver positive change.
Whatever you need employees to do, we partner with you to prompt the actions that will have the greatest impact - to shape the moments that matter.
Drawing on approaches from behavioural science and advertising, we reinvent communication formats into campaigns that support real change.
Our experienced consultants partner with you to build insight into how to achieve the impact you need. We bring the digital and creative skills to identify, design and deliver solutions from comms campaigns to music videos, workshops to animated movies, interactive digital experiences or something else altogether.
Whatever your business needs, drop us a line to chat about how we can help.
Follow us on Linkedin and Facebook.
Gate One is a leading digital and business transformation consultancy focused on designing and delivering meaningful change for some of the world’s most interesting, innovative and influential organisations.
Our customer experience specialists work closely with the C-suite and extended leadership teams across FTSE companies and private businesses to conceive and deliver the big, customer-focused ideas that will transform their organisations. This includes tackling their toughest challenges and accelerating their boldest ambitions, helping them to achieve lasting change and results.
Our deep, cross-sector experience provides us with extensive market knowledge, which we use to help inform and shape our clients’ thinking. We also share our expertise more widely through regular, published insights.
Trust us to embed meaningful and lasting change across your business and for your customers.
Interact provides enterprise-grade intranet software that transforms the way businesses communicate. Our mission is to inform and connect every organization's greatest asset: its people.
Interact serves over 1,000 customers and millions of employees. For more than 15 years, we have worked with leading organizations like Domino’s, Subway, Levi Strauss & Co. and Teva Pharmaceuticals to deliver outstanding intranet experiences.
Please come and see us in the exhibition area to discover how we can help you to create a thriving, connected workforce.
Contact: E: info@interactsoftware.com
Klaxoon is the world's first all-in-one work collaboration experience platform that turns every interaction into a concrete business win. With 10 powerful visual collaboration tools, Klaxoon is a game-changer that empowers individuals to increase engagement, drive productivity, and shape an innovative workspace. Through its world-class integrations with popular tools like Microsoft, Google, Jira and Zapier, Klaxoon brings teams together, igniting creativity and delivering concrete results. Klaxoon enables thousands of users from over 7,500 corporations, NGOs, universities, and public administrations, as well as 15% of Fortune 500 companies. Klaxoon empowers a diverse range of organizations to enhance collaboration, improve productivity, and achieve their strategic goals.
LumApps is a global Employee Experience Platform, transforming how companies engage, enable and empower their workforces. The cloud-native solution is architected to tailor each experience to the individual needs of each employee. With an industry-leading employee data layer to drive next-level personalization, LumApps can deliver truly tailored communication campaigns and orchestrated employees journeys that help attract and retain great talent. Some of the world’s biggest companies – including Capital One, LVMH, Stellantis and Publicis Sapient – rely on LumApps to build strong cultures, promote knowledge sharing, and provide a performance-boosting employee experience. Learn more at www.lumapps.com.
The leading global employee benefits and engagement partner that opens up a world of opportunities to help people enjoy more of what really matters
We believe that living life to the full means making the most of every moment and sharing experiences with the people we care about. To make these experiences meaningful, fulfilling, and personalised, we combine our 45+ years of experience with the agility and energy of a new digital brand. The result is an exciting mix of 250+ products that give employees more freedom in the choices they make every day across 31 countries – from restaurant meals to culture, incentives, and gift vouchers.
Today’s world is faster, more complex and more connected, where many old assumptions no longer apply.
But despite this ever-changing landscape, we still need to deliver business results. In order to do so, we need to engage effectively with all stakeholders - customers, employees, patients, partners, societies and more. We need to engage them in a way that drives lasting change for people, planet and business.
As the Experience Design (XD) specialist area within Inizio Engage, we believe that one powerful way to inspire lasting change is through experiences.
Part of the Inizio group, Inizio Engage is a global strategic, commercial and creative engagement partner.
Our neuroscience based platform helps organisations measure the key employee engagement AND happiness drivers to power their people strategy.
Want to know how we can help guide your organisation to better retention, cultural alignment and performance? We have the answers… Visit us on Stand 21.
Platinum partners
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Two of our solutions allow businesses to create meaningful social impact. EVERFI from Blackbaud powers social impact through education for purpose-driven organisations. YourCause from Blackbaud provides essential software for companies to connect their employees to the nonprofit community.
Together, we can make a difference.
Our innovative solutions are rooted in global customer data and tested to ensure our partners' continued success. From advanced APIs to next-gen payment technology, BHN empowers brands to reimagine consumer interactions as positive engagements.
Founded in 2015 and with offices in London, Boston and Sydney, Blink is a Leader in the G2 Grid® for Best Employee Engagement Software and named in the 2022 Deloitte Technology Fast 50.
Joinblink.com
Internal communications email software that integrates seamlessly with Outlook & Gmail
Deliveroo for Work is on a mission to boost employee wellbeing through great food. We make your life easier with a simple food-spending solution for your business, meaning freedom from the stress of expense reports and the ease of one monthly invoice.
Your employees order through Deliveroo from thousands of best-loved restaurants and grocery partners. From team lunches to meal allowances and late-night working we've got them covered, whilst giving you access to a corporate portal where you can customise your account and gain insights into employee spending.
Deliveroo for Work operates across 8 markets, including Belgium, France, Hong Kong, Italy, Ireland, Singapore, the United Arab Emirates, and the United Kingdom.
Visit our stand and book a demo.
Create exceptional internal communication and marketing campaigns that are always relevant, engaging, useful, and on-brand. We replace any internal email tool you have, and integrate with the other communication channels you use the most (including Slack, Sharepoint, Microsoft Teams, and more).
With Workshop, you can:
- Quickly build beautiful internal emails: You have all the creative resources you need to design and create great employee emails in one place with our drag-and-drop design tools and swappable templates.
- Always send to the right audience at the right time: We automatically sync up with your employee data sources (like Active Directory or your HRIS), so it’s easy to send and segment your messages.
- Measure and improve your efforts: Track opens, clicks, read time, and see exactly who is engaging with the email (so you can decrease noise and increase results).
Gold partners
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Built on Trust, Led by Experts
At Croftstone, we are more than consultants; we are an award-winning team of Cultural Architects, dedicated to addressing your unique challenges with efficiency, safety, and ingenuity. This is our mission, our craft.
Our team are architects at nurturing the sustainable growth and resilience of organisations and their people. They will help you embed new behaviours, foster vibrant, inclusive cultures, and drive long-term success through collaboration.
Whether it’s helping you define your People Strategy, navigate cultural misalignments, or address employee experience, our focus is to help your teams not only adapt to change, but thrive in it.
Learn Amp is the complete People Development Hub. Weaving together learning, community, and talent development to power performance. Enabling modern companies to balance people-led and company-led learning, and align individual progression with collective goals. Technology on its own is not a silver bullet. Get software with a service (SwaS) through our expert coaching and advisory services. Our consultative approach has led to a 96% retention rate of happy customers. Speak to us to find out more and join future-thinking organizations like Metro Bank, GAIL's Bakery and Specsavers in consolidating and replacing their tech stack with Learn Amp
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In 2013, Becton teamed up with two friends, Sean Grundy and Frank Lee, to engineer a water dispenser that brought together filtered water, flavors, and fizz. Bevi was born. The result? Thousands of people drinking healthy beverages, saving the planet, and having more fun at work.
Our vision is simple: we foster collaborative learning and collective intelligence & creativity. For this we’ve invented and continuously develop our platform CircleLytics Dialogue.
Trust: Our technology and solutions allow people to be questioned and truly listened to in an innovative way, which results in gaining collective knowledge, a sense of alertness and they will feel they’re being taken seriously.
Learning: People learn more when they can absorb knowledge and ideas from others and then form an opinion. The power of using networks: they connect knowledge.
Result: performing together provides the motivation, energy and willpower to positively deal with change. Having influence on change determines whether different behaviour really comes about.
Flexspring focuses exclusively on HR data integration. It's all we do.
Companies that want to save time and money by streamlining HR processes to avoid manual double-data entry between HR apps choose Flexspring’s solutions.
At Flexspring, we answer one question daily: “How can we make the lives of HR professionals and HR software companies easier through data integration?”
Companies have a lot to say, and their audiences expect video content.
PlayPlay is the video creation platform that empowers Marketing and Communication teams to transform any message into engaging video stories.
With our powerful and intuitive products, the best AI technologies, and our focus on enterprise storytelling, we've enabled over 3,000 companies to make video their main form of communication.
Inspiring CSR initiatives, authentic employee interviews, valuable industry insights... bring all your stories to life with video.
Simplr® offers companies a human-first, machine-enabled customer experience solution that meets the demands of the NOW Customer across all digital channels. Offering a combination of a uniquely talented, flexible, and scalable staffing pool, AI-based technology, and actionable intelligence, Simplr allows companies to immediately expand their customer service capacity and engage customers with speed, empathy, and precision. With Simplr's NOW CX solution, premium brands are eradicating customer neglect, turning browsers into buyers, and turning customers into fans. Simplr is funded by Asurion, which continues to support its growth. For more information, visit http://www.simplr.ai/
Engaging and relevant content coming from multiple sources (user-generated, third-party, internal). An easy “mobile first” experience that makes information accessible to all—including frontline workers who may not have a desktop work station or professional email address. The ability for employees to become influencers on social networks with one-click sharing features. These are some of the ingredients for effective employee communication.
Additionally, a successful approach must also involve multiple points of contact: mobile notifications, email alerts, intranet widgets, display screens, integration with the company’s social networks—all so your news app is the first thing on your employees’ minds as they reach for their mobile devices.
Bronze partners
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Verint is “The Customer Engagement Company.” We help organisations simplify and modernise the way they engage customers through their contact centre, branch, back office and marketing departments. Our market-leading broad portfolio of cloud and hybrid solutions is designed with the latest artificial intelligence and advanced analytics technologies to deliver greater automation and shared intelligence that drives real business impact. Verint is your partner to make customer engagement a strategic advantage and a strong competitive differentiator for your organisation.
Founded in 2005, Inbenta has been at the forefront of helping companies optimize customer experience using Conversational AI. Inbenta’s Conversational AI platform improves customer experience by resolving user questions and tasks automatically, in a way that feels personal. Using a proprietary set of Conversational AI tools, Inbenta’s services excel at understanding language and the true intent and meaning behind user inquiries and responding accurately. Importantly, Inbenta’s Conversational AI platform prioritizes safety and compliance as a key measure of its success. Today, Inbenta offers Chat, Search, Knowledge, Assist and Learn services that are used by over 1,000 companies globally in over 100 languages.
CallMiner is the global leader in conversation intelligence to drive business performance improvement. CallMiner delivers the industry’s most comprehensive platform to analyse omnichannel customer interactions at scale, combining deep domain expertise with cutting edge AI technology and machine learning. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organisations across all major verticals including technology, media and telecom (TMT), retail, manufacturing, financial services, healthcare, and travel and hospitality. To learn more, visit CallMiner.com.
Our innovative solutions are rooted in global customer data and tested to ensure our partners' continued success. From advanced APIs to next-gen payment technology, BHN empowers brands to reimagine consumer interactions as positive engagements.
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.
The Foundation is an award-winning independent consultancy. For over 25 years we have helped brands and businesses get closer to their customers and understand how they can pioneer on their behalf to build the foundations of sustained success.
We give organisations the vision, ideas, system, and behaviours to create compelling experiences that earn more customer decisions in their favour.
• Strategy • Innovation • Capability
Designed with total flexibility and enhanced with AI, Deskpro intuitively adapts to your business’s unique needs. Deskpro's flexibility extends to hosting options, allowing you to choose between our Cloud, your Cloud, or an On-Premise solution.
Our business is people-driven – we continue to use their feedback to develop our culture and shape the future for them, our customers, and the wider planet. Our culture drives meaningful change by giving employees a voice and building a robust and accountable approach to how we engage with them.
At its core, our fundamental purpose is to build customer loyalty for some of the world’s biggest brands and UK public sector organisations. We work with our clients to redesign the customer experience they deliver, to achieve better outcomes for their business, and ours.
Say hello to Caplena.com, your customer feedback sidekick! Using Augmented Intelligence, we turn mountains of data into valuable insights in minutes with our innovative Augmented Intelligence technology. Say goodbye to manual categorization and hello to deep, meaningful insights.
Companies like eBay, DHL, Lufthansa, and Miro trust us to help them understand their customers and drive success. And, because we believe in the power of storytelling, we make it easy for you to visualize and present your findings in a way that truly showcases the impact of your customer insights.
Join the ranks of successful companies and try Caplena today - the text analysis tool for your customer feedback..
For more information visit: www.caplena.com
We supercharge our agents with our tech to reduce your costs and increase customer satisfaction through a very flexible and scalable approach. The service is available 24/7, supports all channels (chat, email, phone and social media) and is 100% flexible both in terms of coverage and tickets typology. We cover all European languages.
For more information visit: www.onepilot.co
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.
At Columbus, we can help you strategically create the ideal experiences. One that can anticipate and exceed customer expectations. One that remains consistent throughout their customer journey. One that they’ll remember. We’ve been helping companies of different sizes and industries revamp their CX and boost engagement for over 30 years. And we’re ready to help yours.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it all up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life. To learn more, visit www.front.com.
Take your CX to new heights with Fullview. Halve support times and optimize customer interactions by guiding users live in your product with screen control. Our cutting-edge cobrowsing and screen-sharing technology is designed for effortless integration and ease of use, embedding directly into your product with just a few clicks. Fullview also seamlessly synchronizes with leading support platforms like Intercom and Zendesk, making it simple to initiate cobrowsing sessions from the systems you already use to engage with customers.
Privately held and profitable with over 15k employees, Zoho is headquartered in Chennai, India with European offices in The Netherlands, UK, France, Germany, Spain, and many others worldwide.
Zoho strictly respects user privacy and has no ad-revenue model. Over 100 million users globally use Zoho to run their businesses, including Zoho.
We pride ourselves on offering a secure, user-friendly platform. SmartSurvey is ISO27001 and Cyber Essentials Plus accredited, ensuring that all data is safely stored and compliant with GDPR regulations. Unlike many competitors, we offer transparent, predictable pricing with no additional costs based on response volumes—whether you receive 1,000 or 1,000,000 responses, your cost remains the same.
Trusted by global brands, SmartSurvey’s award-winning platform delivers the tools and insights you need to optimise customer experience and build lasting relationships.
With state-of-the-art AI-driven segmentation, insightful behavioural analysis, and real-time data tracking, D•engage elevates customer experiences, boosts conversions, and forges unwavering loyalty. Get ready to supercharge your marketing strategies and captivate like never before!
“This was one of the best events I have been to. There were so many great speakers and I have taken away so much that I can feed into our processes. I would definitely recommend the event and will certainly be going again. Thank you to everyone who made this possible”HR Manager, Vodafone Group
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See the employee award categories and find out more information.
