Employee Engagement

The Co-operative Bank has warned that interest rate cuts will hold back its recovery efforts in the wake of the Brexit vote and confirmed it was set to remain loss-making until the end of 2017.

Outgoing boss Niall Booker said banks were facing “challenging” times following the UK’s vote to leave the European Union, with the Bank of England’s move to slash interest rates making it harder to drive revenues.

The group posted narrowed half-year pre-tax losses of £177 million, down from £204.2 million a year earlier, but much of the improvement was down to one-off boosts, including a £58.1 million windfall from the sale of its share in Visa Europe.

Co-op Bank said it would continue to post losses throughout this year and next as cost cutting fails to offset spending on online banking projects and its overhaul.

It added that the impact of the Brexit vote would likely mean a weaker-than-expected return to profit, although it stuck by aims to see “sustainable” earnings in its core bank by late 2017.

The core bank posted underlying earnings of £17.1 million in the first six months of 2016, against losses of £26.2 million a year earlier.

Mr Booker said: “Today’s market conditions are challenging for all retail-focused banks and the macroeconomic uncertainty following the result of the EU referendum, including the likelihood of lower for longer interest rates, may restrict our ability to grow revenue in the short term.”

He added: “We have always been clear that turning the bank around would be a significant journey of at least five years and so far the overall story remains one of progress and improvement.”

The Co-op – which nearly collapsed in 2013 after a £1.5 billion black hole was discovered in its balance sheet – said its mortgage business could be hit in the wake of the EU referendum if it slows borrowing.

But the group’s half-year results showed progress in attracting and retaining more borrowers, with net customer loans rising to £15.4 billion in the first half from £14.7 billion at the end of 2015.

It suffered a 1.5% fall in prime current accounts, although it saw an increase in net switching to the group for the first time in two years.

The group confirmed that Mr Booker will be succeeded on January 1 next year by recently appointed deputy chief executive Liam Coleman.

The group is also replacing finance chief John Baines in September in a changeover at the top, while it announced the board appointment of Alistair Asher, general counsel of the wider Co-op Group and an architect of its 2013 rescue.

The Co-op Bank had to be rescued by bondholders including US hedge funds in a move which saw the wider Co-op group’s ownership of the bank reduced to a 20% stake.

Mr Booker said the group had not ruled out the possibility of a stock market listing, although he stressed it was not “on the agenda any time soon”.

The bank said it had put by another £33.5 million for the payment protection insurance (PPI) scandal after the City watchdog recently proposed a later-than-expected deadline for claims.

It confirmed that cost-cutting efforts under its turnaround had seen jobs axed and 54 branches shut in the first half, with another five due by the end of the year.

Since Mr Booker joined the lender in 2013, the firm has sold off risky assets and slashed branches in a bid to get the business back in shape.

It failed a Bank of England stress test in December 2014 – a key measure of capital strength – which assesses the ability of major UK lenders to withstand another financial crisis.

Its latest set of results revealed it still does not have enough of a buffer to “withstand a severe stress scenario”.

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