Learning & Development

Research from the UK Human Capital Trends 2015 report shows that learning and development is a key concern for UK businesses, with organisations ranking it the fourth most pressing challenge, up from 11th in 2014.

While 80% of UK businesses said workforce capability was an important challenge, only 4% said they were “very ready” to address it. The research suggests organisations are also missing out on the benefits of using technology to support learning, with only 8% saying they are excellent at providing mobile learning.

The HR function in particular is also missing out on learning opportunities, with no respondents feeling their organisation provides “excellent” development for HR.

Only one in 10 (10%) rated the performance of their HR as excellent and 66% said the functions are ill-equipped to manage the fast pace of change in their businesses.

The International Technology Adoption and Workforce Trends Study, which surveyed more than 1,500 IT executives, found 44% of them worry staff productivity is being negatively affected by digital skills gaps. Almost a third (30%) said insufficient skills are impacting on customer services. More than a quarter (27%) said IT skills gaps are slowing speed to market and 26% reported they are impeding innovation and new ideas.

CompTIA UK director for member communities Estelle Johannes said: “The impact of the skills gap threatens the livelihood of businesses across the country, from information security to customer service, and more needs to be done to tackle this growing problem. But building and managing talent requires a concerted effort, resources and time. There is rarely a quick fix to addressing skills gaps.”

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