Building The Best Team Within Lloyds Banking Group

The vision for Lloyds Banking Group is to be the best bank for customers. The bank recognises that this will only be achieved by building the best team; where colleagues are inspired, engaged and enabled to deliver for their customers. The bank has made a step change in the way leaders respond to engagement survey data and connect with colleagues to support action planning and improvement to support Lloyds Banking Group’s vision.

In this session you will hear from Lloyds Banking Group’s initiatives to offer every colleague the opportunity to share their views and help shape the future of their business, including:

• Evolving our approach to employee engagement from transactional to transformational.
• Using information from their annual surveys to support team conversations and inform action planning and follow-up.
• Using the High Performance Engagement Model to improve colleague engagement, enablement to build the best team and achieve their vision to be the best bank for customers.