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Thought leadership

Some interesting research in this week’s newsletter which highlights that the pandemic has put employee wellbeing at the forefront of the business agenda. Four in five organisations agree that home-working during the pandemic has been challenging for employees. Connectivity and workspace issues such as bandwidth, a feeling of isolation and a lack of dedicated workspace have all contributed to their concerns. Organisations have to look at every aspect of workplace strategy to optimise employee experience, these include culture, technology and location says the research.

The NTT report ‘Shaping Employee Experiences for a World Transformed which surveyed 1,350 participants across 19 markets the vast majority believe employee needs will be at the heart of the future workplace design. The findings also show that three-quarters of organisations  agree employees would prefer to have the choice and flexibility to work in an office when it is safe to do so, and 88.9% agreed that face-to-face meeting time is essential to build a sense of teamwork and/or when meeting clients.

Until now however less than a third of all businesses have changed their IT policy to help employees work within a new operating model and well under half have deployed new communication and productivity tools. In many cases employees have been left to use their personal devices and applications which has rapidly increased the risk of security vulnerabilities. In fact less than half have increased their IT security capabilities to keep their organization and employees secure.

Marilyn Chaplin, Chief Human Resources Officer, NTT Ltd. comments, “The connected employee – their wellness and employee experience – must be at the heart of the future workplace strategy. Helping people stay connected and keeping their data secure is key to looking after the workforce and maintaining productivity and effectiveness. Yet this must be underpinned by a long-term strategy for digital transformation, with the roll out of new technologies, policies and of course training so employees feel comfortable with new platforms.”

The issues and challenges thrown up by this research will be examined in detail at our upcoming virtual Employee Engagement Summit next month. Delegates will learn from the employee engagement strategies of organisations as diverse as Unilever, the NHS,  Lloyds Banking Group, BrewDog, London Business School, Bacardi, Dixons Carphone, Home Office, Tottenham Hotspur FC, Booking.com, Pepsico, The European Commission and many more. There’s still time to register FREE for this MUST ATTEND Summit. Look forward to welcoming you there.

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