15th May 2020

Employee Engagement Summit

Riverbank Park Plaza, London
Register Sponsor

Employee Engagement Summit

Europe's biggest employee engagement event

Progressing into its seventh year, the Employee Engagement Summit is firmly established as Europe’s premier event, examining all aspects of work under the overarching theme of how technology is changing the face of employee engagement.

There has never been a better time to attend the Summit, as a growing number of organisations are realising the business benefits that accrue when they forge a link between engagement of their employees and their customers.

By joining us on the day, you’ll be part of a unique experience that includes 70+ industry experts sharing their exclusive case studies, interactive workshops, as well as networking opportunities with delegates working in similar roles to yourself. 

2020 Topic Streams

Employee and Customer Engagement, Links to Performance and Profitability
Reward, Recognition and Wellbeing 

Internal Communications and Voice of the Employee
Future of Workplace/Digital Workplace
Learning and Development
Employee Engagement Strategy and Leadership
Evolution of Workforce 

Transformation and Change Management

View the Highlights

2019 Speakers

Chris Burton

Microsoft

Stuart Eames

Waitrose

Chris Lincoln

Be At One

Stephen Robertson

The Big Issue Foundation

Pablo Camba

Zara

Paul Barber

Brighton & Hove Albion FC

Sanja Licina

Globant

Antonia Dietmann

HM Courts & Tribunals Service

Emily Stanley

Her Majesty's Courts & Tribunal Service

Martin Power

KP Snacks

Tim Kensey

Nomad Foods Europe

Martin Kersey

St Andrew's Healthcare

Teresa Chandler

Zoological Society of London

Nichola Stallwood

Zoological Society of London

James Hampton

Seasalt Cornwall

Georgie Mills

Seasalt Cornwall

Chris Newstead

Wellcome

Jo Carlin

Daniel Thwaites PLC

Melissa Harper

Bayer

Joe Lees

GSK

Chelsea Jane Moore

GSK

Debbie Whittingham

Xoserve

Tony Vickers-Byrne

Chartered Institute of Personnel and Development

Denise Sanderson-Estcourt

Royal College of Physicians

Paul Neville

Trinity Laban

Ramkumar Chandrasekaran

Tata Consultancy Services

Martha McKenzie-Minifie

ING

Katherine FitzGerald

Spektrix

Victoria Silverman

Refinitiv

Daniel Mills

University of Lincoln

Debbie Bennett-Jackson

Citi

Natasha Harris

Ofwat

Paul Bennun

DAZN

Vikki Matthews

Torbay & South Devon NHS Foundation Trust

Richard Saundry

Plymouth University

Dace Kalnina

European Commission

Olga Muravjova

European Commissions

Samantha Rope

Wilson James

Grainne Kelly

Securitas UK

Adrienne Glad

CDC Group

Gabrielle de Wardener

CDC Group

Nicholas Henley

The Difference

Megan Butler

Leeds University

Michelle Carvill

Carvill Creative

Michael Dean

Peakon

David Bowman

Content and Code

Adam Wilcock

Office Depot

Scott Hitchins

Interact

Paul Devoy

Investors in People

Padmanaban S P

Zoho Cliq

Greg Holt

IBM Watson Media

Peter Clark

Qlearsite

Hedley Hamilton

any-3

Andrew Cocks

Questback

Dominic Shillingford

Lumapps

Carsten Madsen

Transform-IT

Wendy Williams

BT

Stuart Hearn

Clear Review

Jessica Brook

Culture Amp
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Chris Burton

EMEA Location Manager

A senior leader in IT, Chris has been at MS for the last 6 years. She currently leads a team in Microsoft Customer Services and Support that focuses on employee experience and two key pillars; culture and environment. The team are at the forefront of transformation in support; leveraging employee engagement, work health balance and workplace design for customer success.

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Stuart Eames

Operational Improvement Manager

Stuart is a passionate and enthusiastic leader in Innovation, process improvement and lean methodology, working within Waitrose and Partners, a tier one British Grocer.

Having spent 16 years running supermarkets and understanding first hand how inefficiency and poor processes lead to employee frustration, Stuart is now leading Retail innovation for Waitrose having delivered £8m savings to date.

Stuart specialises in idea management, having launched the Waitrose Partner Ideas scheme, designed to give a voice to the employee and take ideas from grassroots through to delivery. Stuart knows first hand that harnessing the power of the workforce to solve business problems and using a tried and tested methodology delivers fantastic results.

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Chris Lincoln

Head of Learning and Development

Starting in hospitality 18 years ago, I have worked towards designing and implementing a variety of L&D functions for various businesses. From setting up an international training school in Ireland to creating welfare to work programmes in London for major events such as the Wimbledon Championships and the Olympics I have experience in all aspects of L&D. I have worked for major companies such as Compass Group and currently Be At One, building various training and development initiatives from front line to director level. I have a speciality in setting up L&D departments with both vocational and in house abilities, utilising digital and face to face learning throughout.

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Stephen Robertson

CEO

Stephen has been CEO at the Big Issue Foundation since July 2007. His previous role was Director of Commercial Operations at Shelter, where he had responsibility for a chain of 100 charity Stores, a mail-order business and a Training business primarily focusing on Housing professionals. Stephen was a member of the Senior Management Team with cross organisational responsibility for the strategic management of the Charity. Stephen was at Shelter for 13 years.

Stephen helped found and ultimately chaired the professional body that represents the majority of Charity Retailers in the UK, ‘The Association of Charity Shops’. Stephen is a Trustee of the homeless health care charity, London Pathway, a Trustee of TRAID, a charity committed to protecting the environment and reducing world poverty by recycling and campaigning at home and Chair of the Board of Trustees of Shoreditch Town Hall Trust.

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Pablo Camba

Regional HR Manager North of UK

Pablo Camba has been working as a HR Professional during the last 7 years. Within that time, he has had the opportunity to run different roles HR related within different countries of Europe, having always as main priority the employee’s wellbeing.

Currently, he holds the Head of Services position within in Inditex UK what means working along 6 different brands and over 100 stores and 4000 employees.  Pablo and his team of HRBP provide support to different lines of the business and create the strategy that drives the business to deliver exceptional HR service to their internal customer.

His personal and professional style could be very well defined quoting Gary Ryan Blair, motivational business speaker and author, who once said: “What is the distance between someone who achieves their goals consistently and those who spend their lives and careers merely following? The extra mile.”

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Paul Barber

Chief Executive and Deputy Chairman

Paul Barber joined the board of Brighton & Hove Albion FC as the club’s Chief Executive in June 2012 and was promoted to become the club’s Deputy Chairman in November 2018.

In Paul’s seven seasons with the club, Brighton & Hove Albion has reached three play-off semi-finals, finished 3rd in the EFL Championship in 2015/16, and secured automatic promotion to the Premier League in the 2016/17 season. The club finished 15th in its first ever Premier League season.

Paul joined Brighton & Hove Albion from Vancouver Whitecaps FC where he became the first British football executive to lead a club in to Major League Soccer in 2011.

Previously, Paul was Executive Director of Tottenham Hotspur FC, where he enjoyed EFL Cup Final success with Spurs at Wembley in 2008, against Chelsea, and suffered disappointment in the same competition just a year later when Spurs lost to Manchester United in the 2009 Cup Final.

Prior to this, Paul was The Football Association’s first ever Director of Marketing, with responsibility for The FA’s commercial division, marketing and communications. He was also general manager for the England team at the UEFA European Championships in 2000 and at the FIFA World Cup in 2002.

Paul currently serves as a member of The FA Council as one of the Premier League’s elected representatives, and also represents the Premier League as a member of the Professional Game Board which, with representatives from all the major footballing bodies, oversees professional football in England.

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Sanja Licina

Future of Organisations

Sanja Licina, Ph.D., is a leader of Globant’s Future of Organizations studio, where, by leveraging technology and AI, she crates platforms that help organizations transform their culture. She is a huge believer that technology can enhance humanity, and that we have a tremendous opportunity to build a better space inside of organizations to help employees become the best versions of themselves. Prior to joining Globant in 2017 she led several different business units at CareerBuilder. Sanja has managed international teams while living in Chicago, London, and currently from Buenos Aires. Sanja graduated with a doctorate in Industrial and Organizational Psychology from DePaul University and later obtained an executive MBA from Kellogg School of Management. She has spoken at numerous conferences and some of her research has been featured in publications such as TIME, The Wall Street Journal, Fast Company and Forbes.

 

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Antonia Dietmann

Organisation Capability HMCTS

Antonia Dietmann is a senior HR leader at HM Courts & Tribunals Service (part of the Ministry of Justice). She has previously been Deputy Director of Organisation Capability and Head of Employee Engagement supporting employees through the largest reform of the justice system in history. Early experiences researching workplace bullying amongst teachers and sexual harassment in the Armed Forces impressed upon her the negative impact of working relationships gone wrong. As such, she is passionate about the fundamental need for meaningful work relationships as a key driver of successful business outcomes. To enable this, Antonia brings psychological evidence and creativity together to deliver sustainable interventions at a large scale. These draw on nearly 15 years’ experience as an Occupational Psychologist with expertise in research/ evaluation, organisation & leadership development, inclusion and wellbeing. During this time Antonia has also been Chair of the UK’s Division of Occupational Psychology (part of the British Psychological Society). In recognition of her high-quality work on inclusion at the Department for Work & Pensions, Antonia was awarded the UK’s Occupational Psychology 2017 Practitioner of the Year. She has also won the Association of Business Psychology’s Excellence in Employee Engagement award for developing HMCTS’ people proposition. Antonia has worked in three of the ‘big five’ government Departments, all of which were undergoing major organisational transformation, after starting her career at the University of Sheffield and Rolls-Royce. She is currently pursuing a doctorate focusing on high-quality working relationships in organisations.

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Emily Stanley

Organisation Capability Consultant

Emily Stanley is an Employee Engagement Consultant at HM Courts & Tribunals Service (part of the Ministry of Justice). Emily is passionate about creating the sort of working environment in which we can all thrive, fulfil our potential and support each other. She draws on 13 years’ experience designing learning and development solutions and is a lean practitioner in her role.

Now, Emily is supporting employees through the largest reform of the justice system in history by designing and delivering engagement consultancy and interventions. As part of this role she leads a network of Lead Engagement Champions comprising senior leaders across the business. Emily’s motivation is to create an engagement confident organisation where leaders at all levels understand what true employee engagement is and how they can contribute to achieving it. She also strives to support them to make best use of their engagement insight gained through employee surveys and other sources.

Emily also leads on embedding organisational values in HMCTS and delivered a highly innovative communications campaign to raise awareness of our values and encourage colleagues to live them every day, particularly as we move through change. The scale of the campaign, creativity, and opportunities to show our organisation at its best in our ‘year of values’ campaign had not been tried before. Emily was shortlisted for a HM Courts & Tribunals Service award in recognition of this.

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Martin Power

Employee Health and Wellbeing Manager

I have had a wide variety of roles from an initial apprenticeship as a decorator to a charge nurse in one of the busiest accident and emergency departments in Europe. I specialised in Occupational Health and have worked in this area for almost 25 years. I have worked with a large number of businesses from manufacturing, car makers, food production, police and fire services, local government and a dog food manufacturer. Mental health and the impact on business, employees and wider families has grown exponentially. I have worked for KP Snacks for almost 3 years in which we have seen massive changes in our culture of how we support colleagues and the business. The strategy we have implemented feels like it reflects the business and our values and behaviours in which we place valuing our people at the top of our agenda to keep colleagues energised and engaged.

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Tim Kensey

HR Director, Corporate

Tim started his career with Price Waterhouse then moved into Human Resources starting with Reward and Policy roles before taking on more Generalist activities.

He is currently the HR Director, Corporate for Nomad Foods, whose brands include Birds Eye, Aunt Bessies, Goodfella’s, Findus and Iglo, covering markets from Portugal through to Finland. He has a passion for Employer Branding and Engagement and is currently developing the employee value proposition for Nomad Foods – a new Company with a great heritage. This builds on previous interventions at Nomad Foods, including a common set of values, “our way”, and one HR voice, “Iglo&Me”. These follow previous initiatives such as “My Benefits” at Shell and “MyCar” at BOC.

Broad HR expertise includes Strategy, M&A, Employer Branding & Engagement, Reward & Policy Development, Business Partnering, Change Management, Talent Management, Recruitment, HR Systems and HR Services.

He has worked in complex international, multi-business matrix-delivery environments including Nestlé, Shell, L’Oreal (The Body Shop) and Nomad Foods.

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Martin Kersey

Executive HR Director

A commercial UK and International Human Resources Director with a track record of delivering Sales, Project growth and employee engagement at Global, European and National level.

Powerful combination of successful strategic and operational leadership in both large and small organisations.

Martin has worked for Hertz, Burger King, Rentokil Initial, Private Equity backed Mayborn Group, Interpublic Group and St Andrew’s Healthcare a top 20 UK Charity.

At Burger King he was opening one new restaurant every working day across 37 countries in Europe. At Rentokil he was responsible for over 30,000 employees and at Mayborn opening new markets across Asia, Eastern Europe and North America.

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Teresa Chandler

Senior HR & Training Business Partner

I love people and I am passionate about employee engagement and development. I am a practical and commercial OD and HR professional with a track record of international strategic and operational roles.

Over the years I have gained experience across a broad spectrum of HR disciplines including learning and development, business partnering, talent management, employee engagement, employment relations, change management, HR setup and management, resourcing, remuneration, global mobility and business expansion/restructuring. I have advised corporate and management teams, managed cross cultural/remote teams and have a proven record of achievement and delivery of complex and regional HR projects. I have also been a coach to external clients in fee earning roles across various sectors.

Strengths include strategic business partnering, project delivery within tight timescales and consistently exceeding demanding service standards, resilience to work in a demanding environment with the ability to manage and drive forward change, exceptional interpersonal and communication skills both verbal and written.

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Nichola Stallwood

Head of Training & Organisation Development

Nichola has over 20 years experience in the OD arena.

Before joining ZSL, Nichola worked as a Management Consultant providing high level facilitation to complex programmes and as a senior manager in the Big Lottery Fund. More recently Nichola worked at the Natural History Museum and at Catalyst Housing Group leading culture change, employee engagement and development, achieving IiP accreditation and a coveted place on the Times Top 100 Best Companies. Nichola with her team at ZSL is responsible for the development of people, employee engagement, leadership development and performance management.  Nichola is a qualified coach with the University of Edinburgh Business School, a fellow of the Chartered Institute of Personnel and Development (CIPD) and has an MSc in organisational psychology.

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James Hampton

Head of Learning and Development

James’ varied and extensive experiences in the Military, Further Education and most recently private sector Retail at Seasalt have enabled him to take a unique view on people development and employee engagement.  Since joining Seasalt in 2017, James has redesigned the learning strategy from a traditional order taker to modern business aligned provision, focussing on Leadership capability and performance.

Seeing Leadership as the key enabler to employee engagement has seen James gain recognition from the Learning and Performance Institute for Seasalt’s Leading people programme that focusses Seasalt Leaders on Emotional Intelligence, Coaching and High performance teams.

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Georgie Mills

Head of HR – Retail

Starting her career working with charities, social enterprises, public sector and most recently joining Seasalt in 2017,  Georgie is deeply passionate about great people based HR practices that add value and most importantly make a positive impact.  Georgie has established business partnering at Seasalt, acting as a true partner driving the people agenda whilst maintaining a commercial focus.  Seasalt’s success is driven by our fantastic people, Georgie sees employee engagement as the key to unlocking potential for our people and the business.

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Chris Newstead

Head of Internal Communications

Chris Newstead MCIPR has been Head of Internal Communications at Wellcome for the past 8 years. For the 15 years before he was in marketing and PR working in telecoms & broadcast.

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Jo Carlin

Director of People & Development

Jo Carlin is the Director of People and Development at Daniel Thwaites PLC, a hospitality company established over 200 years ago that now owns circa 250 pubs, characterful inns and hotels.  Having joined in 2016 she is transforming the way the business approaches the management, development and engagement of its 1600 workforce, who are spread the length and breadth of the country.

Having previously worked for Pirelli as UK HR Director; Danone as Head of HR within their Medical Division; and John West as HR Director Europe, Jo has experience of both national and international companies.

She thrives on getting to the heart of the issue and delivering solutions that enable businesses to move forward in a positive way.  Regardless of the size of the business, she is passionate about developing people and creating environments which engage and inspire.

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Melissa Harper

Senior Vice President of Talent and Inclusion

In this leadership role, Melissa is responsible for developing, transforming and executing global talent strategies that drive a high-performance culture of innovation and inclusion at Bayer.

Melissa brings her nearly 10 years’ experience at Monsanto, acquired by Bayer, to lead enterprise wide talent transformation. Through best in class operational capabilities and analytics, Melissa developed a global function at Monsanto responsible for attracting talent, development, ensuring an inclusive environment, shaping a digital culture, and delivering talent needs that align to strategic business goals and preparedness for the future workforce.

She has been recognized as a Diverse Business Leader and as a Top Executive in Corporate Diversity. Melissa began her career at Spencer Stuart Executive Search and later served as Senior Vice President of Talent Acquisition at Whirlpool Corporation and Wachovia.

Melissa is from Chicago, IL, and received her BA in Psychology from Roosevelt University, and her MBA from the Keller Graduate School of Management. She is on the Boards of the St. Louis YMCA, Diversity Awareness Partnership, and St. Louis Mosaic Project

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Joe Lees

Manager of Internal Digital Channels

A digital manager with a pragmatic approach. Experienced in B2B and B2C communications, from concept to delivery and beyond. Specialties: Management, Team Leadership, Digital Production, Media Production, Print Production.

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Chelsea Jane Moore

Editor in Chief, Your GSK News

I’m a digital communications expert with more than seven years of experience working in corporate communications across change and transformation projects and content and channel management. A journalist by trade, and with an MA in documentary film, I help drive business outcomes and embed organisational change through highly visual, eye-grabbing communications and great narratives that engage, inspire, enable and inform.

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Debbie Whittingham

Head of People Engagement and Communications

Debbie has 20 years of experience in communication roles and is currently Head of People Engagement and Communications for Xoserve

Key strengths and abilities are:-

  • Translating organisational objectives into creative corporate communications and Employee Engagement strategies and programmes
  • Leading organisations in all areas of communications and exercising strong judgement in the development and delivery of engaging, consistent and accurate key messages to defined audiences
  • Leading a team of communications specialists to devise, develop and implement internal and external communications programmes
  • Proposing and managing ideas, themes and timescales for communications projects and campaigns

Debbie has a passion for Employee Communication and culture and making the workplace an engaging exciting place to be

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Tony Vickers-Byrne

Chief Adviser for HR Practice

Tony has over 25 years’ experience at HR director level, primarily in the NHS. This included roles at The Health Protection Agency, The Royal Brompton & Harefield NHS Trust and The Royal Surrey Hospitals NHS Trust, where he also led on facilities and communications. Tony was HR Director at Public Health England and its Chief Adviser for Diversity and Inclusion and Staff Wellbeing prior to taking up his latest role in October 2018.

Tony is working with CIPD colleagues on a range of national initiatives across diversity and inclusion, employee wellbeing and employee engagement.

Tony is also a member of Professor Sir Cary Cooper’s National Forum for Health and Wellbeing at Work, a Trustee at the Royal Society for Public Health and is a regular presenter at national employment events.

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Denise Sanderson-Estcourt

Learning and Organisational Development Business Partner

Denise has worked in a range of sectors and roles in her 20 year plus career which started in the hospitality industry. She has been in her current role for 4 years and had lead a number of corporate projects in that time. Denise has held a number of Organisational Development roles, in the NFP sector, since 2003. Denise is a HR professional with a strong Internal Communications focus, has trained as an OD Practitioner and a holds a certificate in Change Management. She has also been on a Board of Trustees for 9 years as the HR specialist. Outside of the field of HR, Denise is a trained image consultant and applies her skills in this area to work with both adults and in schools. She is described as positive, energetic, engaging, supportive and professional.

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Paul Neville

Organisational Design and Development Lead

Paul is passionate about sustainable performance improvement gained through transformational change – both within organisations and in sectors in which they operate.

He helped transform the Housing Ombudsman Service to be more strategic and outcomes-focused using a range of contemporary approaches, including strengths-based and appreciative inquiry.

Paul increased employee engagement to 80 per cent on a 94 per cent response rate.  He was also instrumental in developing and delivering a sector development strategy supporting mindset and behaviour change within the rented social housing sector, shifting the focus from complaint handling to effective dispute resolution.

Currently working with Trinity Laban Conservatoire of Music and Dance, he is advising on leadership development, modernising the HR operating model and piloting strengths and employee driven workplace innovation approaches.

Paul is a leadership development and OD professional with over 24 years’ experience.  He is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD), a Fellow of the RSA and a member of the leadership team of the RSA fellow-led Reinventing Work Network.  He has recently been invited to contribute thoughts to the newly formed Engage for Success movement’s Meaning in Work Thought and Action Group.

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Ramkumar Chandrasekaran

HR Director
  • HR Director, Tata Consultancy Services (TCS) – UK& Ireland; TCS UK is one of the largest IT services Company in UK with more than 18,000 employees and £2 Billion+ in revenue
  • Global experience of 20 years spanning different countries (United Sates, India and UK)
  • Previous roles include Head of HR of Retail Business Unit in TCS, and Head  Staffing – TCS North America (based in New Jersey, Unite States) and several other leadership roles
  • Recognized in TCS for key initiatives in HR Transformation, Mergers and Acquisitions, Leadership Development, Employee Health and Safety and deployment of HR practices at scale across the organization
  • Certified Compensation Professional, Bachelor of Law (B.A, L.L.B), M.B.A (HR), Gold Medalist in Indian Constitutional Law.
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Martha McKenzie-Minifie

Head of Corporate Communications

Martha is Head of Communications and Brand Experience, Wholesale Banking EMEA for global bank ING. She is passionate about storytelling, strategy, diversity and social media and manages the team responsible for external and internal communications, and UK marketing such as marketing communications, events and sponsorships. Her experience in marketing and communications includes almost 10 years as a journalist on daily, weekly and Sunday newspapers and magazines before joining ING in 2009. Martha was previously a spokesperson on consumer economics and appeared on BBC News, Sky News and CNBC during that time. ING UK piloted Dynamic Signal in 2017 to increase employee advocacy and continues to use the platform. As chair of the Diversity and Inclusion Forum UK, she was part of the programme to increase adoption of flex working in 2018/19 – a topic she will speak on at the Engage Summit.

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Katherine FitzGerald

People Director

Katherine is the People Director at Spektrix, the UK’s leading ticketing platform for Arts businesses. She’s responsible for recruiting and retaining the Spektrix team in the UK and North America and is particularly focused on building a diverse talent pipeline and fostering a company culture that enables its people to thrive at work. Having started her career in project finance, Katherine has held a number of strategic and commercial roles in start-ups and established businesses in different countries and has a proven track record in delivering high quality organisational change projects.

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Victoria Silverman

Director of Innovation Enablement

Victoria Silverman is a global engagement specialist who gets results by creating the content and strategy to inspire collaborative behaviours and create the right culture for a business to succeed. Her background is in journalism, teaching and corporate storytelling. Victoria leads global employee engagement for Innovation at Thomson Reuters, now Refinitiv, delivering record breaking, award-winning campaigns.

Victoria has worked for Deloitte, ITV and the Government in editorial, corporate comms and change management roles. In her spare time, she is director of The Missing Manual Ltd, founder of the parenting online community BeTeenUs.com, and a communications lead for the charity Urban Synergy.

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Daniel Mills

Professor of Veterinary Behavioural Medicine and Co-Director of Animal Behaviour Clinic

Daniel Mills is a leading academic authority on companion animal behaviour. He was the country’s first specialist in veterinary behavioural medicine, to be recognised by the Royal College of Veterinary Surgeons and received his Fellowship from the RCVS in recognition of his contributions to the field.

Professor Mills has published more than 100 full scientific research papers and more than 50 books and chapters for both professionals, (e.g. academics, animal trainers and those working in AAI) and the wider public. His work focuses primarily on the processes underlying individual differences in animals and effects of the human-animal bond. In recent years, he has increasingly focused on the benefits that animals can bring to individuals and wider society.

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Debbie Bennett-Jackson

Marketing Consultant

Debbie is a Chartered Marketer with 20 years’ experience in marketing, engagement and change communications.

Skilled in the design, development and delivery of award winning strategies to support sustainable growth and transformation within highly competitive markets.  Debbie’s passion lies in supporting organisations to embrace change and recruit, retain and develop their people.

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Natasha Harris

HR Director

Natasha currently works as the HR Director at Ofwat (Water Services Regulation Authority) – a non-ministerial Government Department. Natasha has worked as a HR professional for more than 16 years, starting her early HR career working in the Private sector for retailers such as Next and Marks & Spencer, before joining the Civil Service in 2007. During her time in the Civil Service Natasha has worked at the Highways Agency in various HR Business Partner role, at HMRC with her latter role being as the Senior HR Business Partner responsible for Talent and Capability for Enforcement and Compliance (a workforce of circa. 25,000). Alongside her work at Ofwat and family life, Natasha volunteers as a school governor to a local special school for children with autism.

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Paul Bennun

VP Internal Communications and Involvement

For any company to be successful, they need engaged, motivated employees. Paul specialises in using effective internal communications to drive culture change and improve business performance.

As DAZN has grown, Paul’s central team have played a key role in improving engagement and enablement across the business through a blend of global and local initiatives. One of Paul’s current key focuses is redefining DAZN’s employer brand and employee value proposition as they continue their exciting story of growth.

Paul has over 12 years of experience in communications and change management. He is a certified member of the Institute of Internal Communications, holds a PgDip in Internal Communications from Kingston University, and also an MA in Modern History from Reading University.

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Vikki Matthews

Non Executive Director

Vikki is an HR executive and practitioner with experience of leading HR functions in the public and private sectors, nationally and internationally. For many years she led HR teams in Nike Europe and globally, and more recently she was the Chief Talent Officer for Plymouth University before setting up Matthews & More, her consulting business in 2016. Vikki continues to work with Plymouth University as an Associate lecturer in HR supporting their MBA, CIPD and leadership programmes.

Vikki Chairs a Multi Academy Trust and is on the Board of Torbay and South Devon’s NHS Foundation Trust as the Non-Executive Director, responsible for culture and employee engagement.  She is also the Company Secretary for a small education charity which uses the self-managed learning approach to increase outcomes for young people who are not in mainstream education.

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Richard Saundry

Associate Professor (Reader) in Human Resource and Leadership Studies

Richard is Professor of HRM and Employment Relations at Plymouth University. He is one of the UKs leading experts in the management of workplace conflict. Richard started his working life at the National Union of Mineworkers where he was Head of Industrial Relations, and subsequently worked at the Universities of Leeds and Central Lancashire. He is an author of ‘Managing Employment Relations’ the core CIPD text for Employee Relations and a co-editor of a book ‘Reframing Resolution’ published in 2016 by Palgrave Macmillan. His work has been published in a wide range of leading international academic journals including the British Journal of Industrial Relations, Human Relations, Human Resource Management Journal and Work Employment and Society. He is currently working on a major project funded by the Economic and Social Research Council (ESRC) investigating the link between conflict competence, employee engagement and productivity.

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Dace Kalnina

Internal Communication Professional

A civil servant in the European Commission. With a solid background in learning and development and expertise in internal communication, I have been working with staff engagement and cultural change questions since 2013.

My role has been to connect the dots between the strategy and implementation, to create opportunities for real conversations to happen, to hear what has not been said and read what has not been written.

I’m always curious to learn what makes the people to go an extra (s)mile.

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Olga Muravjova

Organisational Development and Staff Engagement Consultant

As an in-house consultant at the European Commission over the last 7 years my work includes a variety of strategic consulting services such as supporting clients with consulting in different areas linked to organisational development; identification and analysis of customer and stakeholder needs, designing and hosting engagement processes in all Commission services and with managers and staff at all levels: senior leadership development seminars, large-scale strategic conversations, stakeholder consultations, expert meetings, policy-making workshops, long-term change projects; supporting the development of the participatory leadership community of practice. I am confident that the participatory leadership practice helps deepen individual and collective learning and creates shared responsibility for action.

After I left my home-city Vilnius 14 years ago, my road has been that one of a Lithuanian discovering how it feels to be European. I hold a graduate degree in Organisational Development and Management Consulting from the University of Lund.

I love spending time with my family and friends, being challenged, travelling the world and discovering the wonders of gastronomy (a bit of a foodie :)).

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Samantha Rope

Group HR Director

Sam is accountable for the group wide People Strategy which incorporates the Security, Construction Logistics and Aviation divisions within the Wilson James Group.

Prior to Wilson James, Sam held several HRD roles across the public and private sector.  Her experience has seen her lead significant people and technology transformations including deployment of cloud based people solutions, using technology to enable mobile and flexible working and supporting integrated learning for complex partnerships.

Prior to working in HR, Sam had a 15 year career in recruitment, working at board level in both the UK and Australia.  Here she delivered a range of solutions including RPO for large blue chip organisations where technology transformation enabled improved service delivery and organisational efficiency.

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Grainne Kelly

Human Resources and Securitas Operations Centre Director

Grainne Kelly, Human Resources Director and Security Operations Centre Director, started her career on the Safeway Graduate Management programme. Following four successful years Grainne joined the security industry as a contract manager.

With over 24 years’ successful experience in the sector, Grainne held several senior management and director level positions with both Reliance Security and Securitas UK.

In her current role Grainne combines both her commercial and operational excellence expertise, with her passion for people and employee engagement.

In a traditionally tough sector, Grainne has been at the forefront of driving the Securitas employee engagement strategy to redefine every touchpoint of the employee life cycle.

With a particular interest in promoting fair pay, gender diversity and health and wellbeing, Grainne has been instrumental in Securitas UK being certified as a Top Employer UK 2019 and recognised as a service provider working with the Living Wage foundation.

Grainne won the Woman in Security Award 2015 for her contribution to the Security Industry and is an alumnus of the prestigious University of Stirling.

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Adrienne Glad

Head of Internal Engagement/Head of Network

Adrienne is the Head of Internal Engagement/Head of Network at CDC Group where she has built a new internal communications function at the organisation over the last two and a half years, while defining and shaping its culture as it grows and expands globally. Prior to that, she spent 9 years at Pearson where she held global roles focused on strategic internal messaging, engagement and relationship-building. Adrienne has lived in the USA, Japan, China and UK each for several years and holds a Master’s of Education in Applied Linguistics, a Master’s of Research in Intercultural Communication and is currently doing her doctoral research on organisational culture, business management and anthropology approaches to corporate values and internal culture.

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Gabrielle de Wardener

Head of HR Business Partnering Team

Gabrielle has spent over twenty years in HR working within technology, marketing and media businesses and now leads CDC’s HR generalist team and its Learning & Development function. Prior to joining CDC in 2017 Gabrielle spent twelve years at Aimia, the global marketing and loyalty analytics company behind the UK’s Nectar card. Here she moved from a pure HR role to focus on building a strong corporate culture – embedding a social purpose into all aspects of the employee experience, building a more diverse workforce and introducing measures to increase the proportion of women in senior positions.

Gabrielle has a degree in English from the University of Oxford and an MA in South Asian Studies from SOAS, University of London. Her early career was spent in the arts – in publishing, documentary film making and cultural tourism. Along the way she has travelled extensively and lived for two years in the United States.

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Nicholas Henley

Head of Talent

I enable customer and employee engagement through behaviour change.

In my career, I have helped FTSE and global companies produce change, enhance employee and customer engagement, and grow tomorrow’s leaders. I do so by connecting financial and strategic factors to organisational and behavioural change.

Capabilities include leadership development, change, team development, L&D strategy, employee engagement and enhancement of organisational culture, and coaching of senior leaders. I have also helped companies navigate change and implement change programmes with buy-in at all levels.

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Megan Butler

PhD Candidate

Megan is a PhD candidate at Leeds University Business School (LUBS) and the in-house HR specialist at CogntionX, an AI specialist research house. Her work is looking at the AI market for HR. Her interests include the practical application of AI in HR and its impact on the future of work. Bringing together more than 10 years of professional work in business and HR with an extensive academic background, Megan’s goal is to bridge the theoretical/practical gap with her research. In addition, providing HR professionals and business leaders with insights and actionable advice around the use of AI.

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Michelle Carvill

Founder and Director

Michelle Carvill is a strategic marketer, digital agency founder and three times published author in the digital marketing and social media space. Her latest book, published by Kogan Page, May 2018 – ‘#GetSocial – Social Media Strategy and Tactics for Leaders’, helps leaders and game changers understand social media from a strategic perspective and gain confidence with the social technologies and digital transformation. Proud to be Shortlisted for The Business Book Awards 2019 – Leadership Category.

Social and digital technologies continue to pervade our lives and social media is fast becoming a leadership core competence. Ignoring social technologies is no longer an option.

Michelle’s mission is two-fold; 1) Educating leaders, leadership teams and game changers (whether technophobes or tech-savvy) about the digital and social landscape and the competitive advantage social media and digital transformation can bring and 2) Equipping leaders and game changers with enough strategic insight and practical tactics so that they can build effective digital footprints both personally and for their organisations and communicate confidently.

For over 10 years Michelle has championed social media, educating, implementing, managing, coaching and consulting literally thousands of people across a range of events and organisations, including the BBC, PWC, LinkedIn, ACC, Air Products, Norbord Europe, Tottenham Hotspur Foundation, Oxford Farming Conference, PR Week, ICAEW, CIM, IDM, to name but a few. Her insights, models, frameworks and know-how are based on years of applied experience, learning, testing, adapting, tuning in and understanding what really works.

Michelle is known as a genuine thought-leader, something that many CEOs, leaders and game-changers are striving for daily. She is a regular contributor to BBC Radio, the Institute of Directors, CIM and numerous magazines and trade journals as an expert in the field of social media and digital.

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Michael Dean

Director of Employee Experience

Michael is director of employee experience at Peakon, the employee engagement platform. As one of the organisation’s first employees he joined the fledgling business in 2015.

Prior to his current role, he was instrumental in formulating the methodology that unpins Peakon as the director of organisational development science. He also supported enterprises in their adoption of real-time employee feedback and agile HR processes, working closely with Capgemini, easyJet, and Reach plc.

Today, Michael ensures that the day-to-day experience of working at Peakon aligns with the organisation’s values and enables everyone to reach their full potential.

Originally from the UK, he has spend the last eight years living in Copenhagen. He now shares his time between Peakon’s offices in the Danish capital, London, New York, Berlin and Auckland.

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David Bowman

Intranet and Digital Workplace Consultant

David heads up Content and Code’s products team and leads clients strategies for implementation of intranets and digital workplaces on Office 365.  David has worked with Microsoft for over 15 years and delivered 100’s of intranet projects both in a technical and a leadership capacity.  David now splits his time between managing Fresh – Content and Code’s intranet platform – and helping clients get employees engaged with all that the Microsoft cloud platform has to offer.

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Adam Wilcock

Design & Multimedia Manager

Adam leads the European Communications department for Office Depot Europe regarding digital projects, user adoption and change communications where technology and design are the primary focus. Having a background in video production, design, project management and communication writing, Adam’s focus on people bridges the gap between technology implementation and effective communication.

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Scott Hitchins

SVP

Scott is SVP of global growth and partner at Interact. Working with customers like ASOS and the European Central Bank, Scott is responsible for driving growth across all sectors.

 

He has a passion for technology and gin. Occasionally the order is reversed.

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Paul Devoy

Chief Executive Officer

Paul is the Chief Executive of Investors in People (IIP). In 2016, Paul led the buyout of IIP from the UK Government and the organisation is now a Community Interest Company. IIP’s purpose is to enable organisations to succeed by realising the potential of their people. IIP works with over 10,000 IIP accredited organisations, providing digital diagnostic tools, advice, support and assessment against the internationally recognised IIP Standard. Our network of 350 skilled and experienced Practitioners work with organisations across 70 countries, but predominantly in the UK.

Prior to leading IIP, Paul was a Director at the UK Commission for Employment and Skills, an executive non-departmental body that offers guidance on skills and employment issues in the UK. He led the development and implementation of strategic programmes to create sustainable skills solutions with joint investment from industry and government.

He previously worked in the Scottish Prison Service for 4 years leading on change management programmes. His early career was in the Civil Service. Paul studied Human Resource Management, graduating in 1994. He is a Chartered Fellow of Chartered Institute of Personnel and Development and a Companion of the Chartered Management Institute.

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Padmanaban S P

Lead - Marketing

Padmanaban believes that communication and collaboration are the keys to unleashing the full power of workplace talent. He is currently driving the marketing initiatives for Zoho Cliq – an internal communication tool and also a guest faculty member at the Triumphant Institute of Management Education.

Before joining Zoho, Padmanaban oversaw Uber’s Chennai campaign. He built strategic brand partnerships and identified factors that helped the brand gain traction and improved consideration.

In his spare time, Padmanaban enjoys hosting corporate shows for brands and in the past he had hosted promotional activities for brands including Shell, Honda, Volkswagen, Maruthi Suzuki, Scope International and more

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Greg Holt

IBM Global Markets - Cognitive Solutions Unit Industry Platforms

Greg has worked in the Enterprise Video arena for over a decade, bringing the technology that launched the BBC iPlayer, Sky Player and 4oD to Enterprises enabling them to adopt Live & On Demand Video Strategies.  Having assisted in deploying solutions to over 2 million Enterprise Desktops across both public and private sector, he has seen the market evolve and is now assisting customers deliver end-to-end video strategies from content creation to the delivery of personalized video feeds and cognitive search.

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Peter Clark

Co-Founder

A consultant for most of his career (Accenture, BCG, Marakon), Peter has worked with management teams in some of the world’s largest and most successful companies.

Using this experience and expertise, Peter co-founded Qlearsite: – a workforce analytics company that helps organisations improve business performance through happier, better motivated and engaged people.

Recently Qlearsite has pioneered new software to help us better understand and measure employee engagement.

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Hedley Hamilton

CEO

Hedley enjoys bringing fresh understanding to people and businesses, focussing on what is important and providing approaches to  improve them.  Within business this also involves creating the right approach and making processes work seamlessly, removing the hard work while still providing the right level of insight / decision support needed by different roles and levels

Switching from psychology to business, Hedley became a chartered accountant, designed and delivered finance and HR systems, and was a finance director for a mobile phone company before moving into strategy and acquisition, becoming an investment banker and finally taking the plunge as founder / CEO of 2 successful companies.

Outside work Hedley is proud to have chaired and developed a national UK charity over many years, and is currently vice president of the global umbrella charity leveraging best practice across the national charities.

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Andrew Cocks

Occupational Psychologist

Andrew Cocks  is an assessment psychologist specialising in organisational culture and employee engagement. He has specialised in employee research for 20 years and has been Group Head of Engagement and Employer Brand at HSBC and European Head of Employee Engagement for Watson Wyatt. He currently provides consultancy services as an affiliate of Questback. Andrew designed the award-winning CultureQuest Parity, an assessment for organisations to help them understand the cultural root-causes of inequality and the gender pay gap and develop targeted interventions to help close it.

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Dominic Shillingford

Strategic Account Manager

Dominic is a Strategic Account Lead in the UK. He works with LumApps’ large enterprise customers across the EMEA region. LumApps’ customers include The Economist, Veolia, JustEat, G4S, The Economist, Department of Digital, Culture, Media and Sport to name a few.

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Carsten Madsen

Owner, IT Project and Change Manager

Carsten Madsen is a Lumapps partner and an experienced senior IT project- and change manager, focusing on Digital transformations & organizational change management.
In 2018 Carsten was project lead on two Digital projects at a leading European media house (Berlingske Media), one being a Lumapps implementation.

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Wendy Williams

Engagement and Culture Specialist

Wendy has always been passionate about employee engagement, development and overall employee experience at work. Leading and focusing on a people first approach has time and time again re enforced Wendy’s belief that if you prioritise the way you communicate and involve your people they will be motivated to stay with you.

Starting her career in print and online advertising as a sales manager and then director, saw the change over to HR in 2007 when I realising the passion for people development. Having now worked for innovative technology companies such as LivingSocial, EE and now BT has much experience from large global organisation to much smaller scale start-ups. Looking after the creation of large scale people interventions involving key areas of engagement, leadership, performance, talent that really look to always produce actionable outcomes that make a difference

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Stuart Hearn

Founder & CEO

Stuart is a speaker, performance management specialist and the CEO & Founder of performance-tech company Clear Review.

With 20 years’ HR experience, both as an HR Director and consultant, he has spent the last 10 years working with organisations such as Next, Clydesdale & Yorkshire Banking Group, Ricoh and The Valuation Office Agency – helping them move from annual appraisals to a modernised performance development model underpinned by digital tools.

Prior to this, Stuart held in-house HR roles for organisations including BP, United Biscuits and Sony where he was International HR Director.

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Jessica Brook

People Scientist and D&I Lead

I spend my days as a People Scientist at Culture Amp bringing psychology, science and my experience together to develop content, research and test the latest in industry thinking and support Culture Amp’s customers to turn their employee feedback results into action.

As the D&I Lead for EMEA, I support customers to incorporate data into their inclusion strategy and as a People Scientist, provide guidance on how factors such as perceptions of diversity and belonging impact organisational engagement and contribute to industry discussion via speaking appearances on Culture Amp’s latest intersectionality research and at occasions such as International Women’s Day.

View the 2019 Employee Engagement Summit Photo Gallery HERE

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Location

Website-location

15 May 2020

Riverbank PARK PLAZA, LONDON

18 Albert Embankment
London
SE1 7TJ
United Kingdom

DIRECTIONS:

Park Plaza London Riverbank, a Central London hotel located on the south side of the River Thames. The hotel sits near many of London’s most legendary tourist attractions.

From King’s Cross & St. Pancras National Railway Station (approx 35 mins)*

  • Travel on the London Underground southbound on the Victoria line towards Brixton
  • Depart at Vauxhall via exit number 3
  • Walk east along Albert Embankment
  • Park Plaza London Riverbank will be on your right

From London Waterloo National Railway Station (approx 10 mins)*

  • Take bus 77 from Waterloo Station Towards Tooting Station
  • The bus will continue heading Southbound Towards St. Thomas Hospital, with the River Thames on it’s right hand side
  • From St. Thomas Hospital, the bus will contiue straight towards Vauxhall, taking you to Lambeth Bridge and at the Lambeth Palace roundabout, it will then take the second exit
  • After the roundabout, you will need to get off just after the bus passes the Fire Brigade station
  • The hotel is located to the left

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