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Transforming Customer Management and Remediation Solutions

Equiniti delivers intelligent customer management and remediation solutions to the UK’s leading customer facing organisations. We create end-to-end customer journeys that deliver seamless experiences, and unite previously separate silos within enterprise organisations worldwide.

We enable our clients to optimise their customer service functions using both technical case management and workflow solutions as well as specialist resourcing capabilities. Our solutions solve operational and customer engagement challenges for a wide variety of regulated businesses and the flexibility of our solution lends itself to multiple practical applications.

We work with our clients to help them to review, update, and unify multiple legacy processes and systems across the entire organisation to give businesses complete operational oversight of all their customer engagement touch points.

As a strategic partner, we provide the people, processes and technology to help you manage wide ranging customer contact programmes and reduce costs for our customers by up to 50%.

https://equiniti.com/uk/services/eq-digital/customer-complaints-management/

Contact: George Xenoudakis

T: 0118 951 3971
E: george.xenoudakis@equiniti.com
W: www.equiniti.com

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