Over 300 leading global brands trust the Cyara CX Assurance Platform to improve the experience they provide their customers. We help organizations achieve flawless customer experiences through automated testing and monitoring that simulate real world customer interactions across IVR, voice and digital channels. If your CX needs to be the best, it needs to be tested by Cyara.
In the Beginning – In 2006, Alok Kulkarni was a solutions architect at Genesys working on a state-of-the art speech recognition system for a major government agency in Australia. He knew he needed to test this new system to make sure it could withstand an onslaught of incoming calls. But there was no solution that could reliably replicate high volumes of customer interactions.
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