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Yiannis has worked in Customer Experience for 10 years and is currently Head of Digital for Rant & Rave. Throughout his career he has worked with brands around customer experience innovation, new technology and thinking differently when it comes to engaging customers. As well as being part of the Rant & Rave team, Yiannis is also working with Google by mentoring young marketers around the importance of customer advocacy and digital strategies. Recently his has been a judge at the Digital Experience Awards and was invited to present to the Customer Management Programme at Henley Business School.

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