Tom Lodge is a Strategic Consultant with over 12 years of experience implementing omni-channel systems and processes. He has worked for major high street retailers such as Kurt Geiger where he implemented a complete in-house approach to marketing, design, development and customer service as well as vendor side spending a year working as a Solutions Architect for the Expert Consulting Group for Magento. Most recently he has been working as eCommerce Director for Links of London including ownership of the Customer Services Team.

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