Surbhi Ugra is the Head of Employee Experience Excellence at Unilever. Previously, she has held a variety of roles at Unilever across HR Business Partnering, Talent Acquisition, People Experience & Operation, and a short stint in Technology Services. She now works in a multi-disciplinary team of HR, IT and Workplace Services leaders in brand new Employee Experience department at Unilever.

Since joining this department in May, Surbhi has designed a team whose purpose is to define and drive consistent, high quality experiences for all Unilever workers by partnering with colleagues across all areas of functional expertise. The crux of her team’s purpose is running various Voice of the Employee programmes which ensure that employee feedback is captured at every step of their journeys. This feedback is then used as the basis for decision making and prioritizing work at Unilever, as well as providing inputs into the design and deployment of all employee facing implementations.

Surbhi has been with Unilever for 8 years and worked out of both the US and UK based offices. She is a graduate of Rutgers University in New Jersey, USA and is currently pursuing her Master’s Degree in Human Resource Management.

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