Stewart, who graduated from Warwick University, has had over 28 years international blue chip corporate experience, including 6 years at first direct and HSBC. He pioneered People Experience across first direct and HSBC Direct, transforming HR and achieving record employee engagement levels underpinning unparalleled levels of customer experience.
Stewart went on to create the first Digital Centre of Excellence for HSBC Group globally, which he led for 3 years growing the Digital team to 300 FTE. He was accountable for all aspect of Digital for the HSBC Retail businesses in the UK, and for digital design & delivery for all of the HSBC brands across Europe, achieving record levels of adoption, usage, customer satisfaction and sales. Stewart serviced more active mobile customers in the UK, than the rest of HSBC Group pulled together globally.
Stewart joined Atom in May 2014, as Director of People and Customer Experience. He is accountable for the values system, and how this shapes the customer proposition, customer journey’s and digital User Experience; as well as the internal people proposition including culture, recruitment, training and all other aspects of HR. Atom aims to be the first fully fledged digital bank in the UK, with a mission to change banking for good, permanently for the better for customers..