Stephen Hewett is recognised as one of the world’s leading consultants, writers and practitioners in the field of Customer Centricity. He is founder of the UK strategic consultancy C3 Partners, which brings new customer-focused strategies to both public sector and private sector organisations. C3 Partners has many blue-chip clients.
Stephen has published two books about Customer Centricity: The Customer-Centric You: Making Customers the Focus of Everything You Do and Customers Are The Agenda: A Practical Guide to Customer-Centric Management. These books are published by Management Books 2000, and are available on amazon and from all good bookshops..