Sri leads Medallia’s CX Strategy & Insights team spearheading engagements across all of Medallia’s customers. His focus is utilizing analytical and statistical methods to help customers tell data driven stories and drive operational changes across their organizations. Prior to Medallia, Sri worked for GE Capital- graduating from their executive leadership program and holding commercial roles throughout the organization. Additionally, Sri has worked as an economic consultant for FTI and Navigant Consulting focusing on M&A/Strategy and analytical consulting in the variety of industries including: Financial Services, Retail, Telecom, Airlines, and Oil & Gas. Sri holds a BA from the University of Chicago, an MS in Economics from Boston University, and an MBA from the University of Michigan.