Simon is a skilled Customer Experience professional who works closely with leading Brands to design listening programs that help them better understand their customers, and keep employees engaged in delivering against their promises. Simon has been at InMoment since 2011 working across multiple verticals and geographies. Prior to InMoment he worked for a decade at the Nielsen company, consulting on leading FMCG companies both in the UK and Globally, including Coca Cola and P&G. Simon began his career at GFK in their Mystery Shopping Division.
Simon is passionate about optimizing customer experience, and supporting InMoment clients’ success in meeting their CX objectives.