Rupert has 12 years’ experience of working in knowledge management (KM) across many sectors. He has a military background, serving for 10 years as a British Army officer before moving into banking.
He returned to the military in 2008 to go to Afghanistan and then worked for 3 years as a lessons analyst in the British Army’s Lessons Exploitation Centre (LXC). In this role he enhanced the LXC’s analytical capabilities through the introduction of taxonomies, keyword, thematic and trend analysis. He was also the Senior Land User for the enhancement project of the Defence Lessons Management System (DLIMS).
From the LXC, he was recruited into Knoco, a boutique firm of KM consultants, where he broadened his KM exposure to include capability assessments, KM strategy and framework development, implementation planning, lessons capture and quality control, Retention & Transfer and design/delivery of KM training.
Rupert joined the Dubai Electricity & Water Authority (DEWA) in May 2018 as a KM Specialist, where he introduced or enhanced KM training, KM toolkits, KM pilot projects, lessons management, knowledge mapping and risk management, knowledge assets and Retention & Transfer, as well as providing KM advice to any initiatives as requested.
Rupert joined PwC Middle East in March 2020, and has designed, and is leading, the KM function for the Consulting Line of Service. This includes the creation of a KM policy, KPIs, KM tools, portal development and online KM training modules.