Richard Stollery has recently moved back to the UK to become Head of Customer Sales and Service Centre Transformation at Marks & Spencer. For the preceding two and a half years Richard was Global CRM Director at Adidas AG in Germany. Before that he was Director of Consumer Experiences at LEGO. Richard joined the LEGO Company in 2001 as European Consumer Services Director. He designed, developed and implemented the “Now to Wow!” strategy that brought greater focus on the consumer experience across multiple LEGO touchpoints. Earlier, Richard was General Manager, Direct Operations, Xerox Europe..

You may also like...

Keep Up To Date - Subscribe To Our Email Newsletter Today

Get the latest industry news direct to your inbox on all your devices.

We may use your information to send you details about goods and services which we feel may be of interest to you. We will process your data in accordance with our Privacy Policy as displayed on our parent website