Richard Saundry is Professor of HRM and Employment Relations at the University of Sheffield and has previously held posts at the Universities of Leeds, Central Lancashire and Plymouth. He is the UKs leading academic authority on the management of discipline, grievance and workplace conflict. He is an author of ‘Managing Employment Relations’ the core CIPD text for Employee Relations and also edited ‘Reframing Resolution’ published in 2016 by Palgrave Macmillan, an important collection of cutting- edge conflict management research. His work has been published in a wide range of leading international academic journals including the British Journal of Industrial Relations, Human Relations, Human Resource Management Journal and Work Employment and Society. He has held a wide range of research grants and is currently working on a major project funded by the Economic and Social Research Council (ESRC) investigating the link between conflict competence, employee engagement and productivity. Richard has worked particularly closely with the Advisory, Conciliation and Arbitration Service (Acas) over the last ten years to shape policy and identify and evaluate innovative practice. This has involved a series of projects in the NHS including an influential review of the conflict management system develop by Northumbria Healthcare Trust.