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Enterprise sales specialist with 15+ years’ experience in digital customer engagement. Extensive global commercial, technical, project / program management and team leadership experience.

Digital Engagement Specialist for Nuance advising and guiding large companies in adopting intelligent customer engagement across all channels to dramatically lower costs and drive revenues. Specialise in Artificial Intelligence (AI) applied to Chatbots / Virtual Assistants, Live Chat, Messaging and Social Media.

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