Richard Bandell is the Chief Executive Officer of Grass Roots Group PLC, the world’s leading provider of employee and customer engagement solutions. Grass Roots was founded in 1980 and creates value for its clients by inspiring people to deliver outstanding results. Richard’s career spans 30 years and he is recognised for his expertise in customer loyalty, employee engagement, market research, and meetings & events. Grass Roots has 1,100 people spread across 30 locations around the world and provides solutions to leading private and public sector companies in over 100 countries. Richard has lived and worked in the UK, France, Germany, the Netherlands, Russia, the Middle East, and Asia Pacific..