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Rich is a trainer, speaker and coach working with Dale Carnegie offices across Europe. He is involved with diagnosing client needs and configuring appropriate solutions with companies at all levels and delivering the resulting material.

Prior to his current role, Rich worked full-time with Dale Carnegie (1992-2003 and 2007- 2011)

In the 1980s and early 1990s, he partnered in a recruitment company and pioneered the concept of online recruitment – prior to the internet as a commercial reality. (Later developed up by Monster.com and others.)

He also ran the UK business for Profiles International of the USA, gaining experience of 360-degree feedback systems and psychometric profiling and benchmarking.

He is currently also Managing Director of a fledgling healthcare company.

As an entrepreneur, he has appeared in the Times, FT and dozens of national and specialist publications as well as appearing on TV, radio and being interviewed by Michael Parkinson.

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