Nicole is a Chartered Occupational Psychologist, and began her career within Organisational Development for the Facilities Management industry. She has also spent time working in consultancy, advising and supporting a number of organisations including FTSE 100 companies and the NHS. In 2012 Nicole worked in occupational psychology consultancy specialising in employee engagement and psychological well-being. She then joined the NHS in 2013 as Head of Staff Engagement for Wrightington Wigan and Leigh (WWL) NHS Foundation Trust, bringing with her the knowledge and experience gained from working in the engagement/well-being field. She is responsible for embedding a culture of employee engagement through the national award winning “Go Engage” Programme and works in partnership with staff and senior leaders to enable sustainable employee engagement. As a result, in 2014 and 2015 WWL achieved its best national staff survey results to date, reaching the top 10% of NHS Trusts. The organisation also gained runner up in the Health Service Journal/Nursing Times top 100 Best NHS organisations to work for and is one of the top performing hospitals in the North West.