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Nicole Dempster started her career as a professional musician, before moving into the world of internal communication. She has set up or led the internal communications functions at three major media organisations: Channel 4 Television, Guardian News & Media and ITV, which she joined in 2013. She has also led the internal communications team for Europe, Middle East and Africa at the InterContinental Hotels Group.

Nicole’s expertise includes change management, crisis communication and employee engagement. She has a keen interest in the changing role of internal communications and its role in driving cultural change and bringing the strategy and brand to life. She is passionate about developing and coaching high performing teams who play a central strategic role in driving engagement in the workplace.

She was named one of Melcrum’s top five ‘Communication Heroes’ for her work at Guardian News & Media and won an major internal team award for her role in crisis management during the Arab Spring at the InterContinental Hotels Group.

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