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Nicola Strong is fascinated in how we are human in digital spaces. Specifically, how different technologies can support, enhance or block authentic communication in our day-to-day working lives.

As a mash-up researcher and lateral futurist she has been exploring the use of Augmented Reality (AR) in customer service, learning how gamification and serious games can help leaders improve the way they lead, debated the use of intelligent robots for expanding the human job market and, of course, how to engage the collective intelligence (hive mind) of large groups of individuals through online tools or social media.

Nicola’s consultancy, Strong Enterprises, provides a range of courses and services informed by her research. She is most often asked to identify new and respectful ways to engage networks of remote learners and employees in blended learning environments.

Nicola Strong is a member of the British Computer Society, Association for Business Psychology and a member of the IFIP 9.5 the Working Group on Virtuality and Society. She has a BSc (Hons) in Information and Computing Systems and a MSc in Change Agent Skills and Strategies (CASS) at Surrey University.

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