A passionate evangelist in the pursuit of exceptional Customer Experiences, Neil brings over 18 years of experience in the Contact Centre, Shared Services and Customer Experience environment to Genesys. As the Account Director for UK & Ireland, Neil is responsible driving revenue through all channels for Genesys across the three core solutions; PureCloud, PureConnect and PureEngage. Neil is passionate about creating great customer experiences and works very closely with clients to ensure they put our solutions to the best use to transform their own customer experiences and differentiate. Neil is uniquely placed having worked for both Interactive Intelligence and Genesys over the last 10 years.

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