Mashud Ahmed is an Innovation Manager, working within Puzzel’s dedicated Innovation department. He is a key member of a team dedicated to building addons and integrations that extend Puzzel’s next generation cloud contact centre platform.

Prior to entering his current role he spent many years working as a Solution Architect, building significant experience in and understanding of the UK contact centre industry. He was responsible for designing and deploying some of Puzzel’s largest UK contact centre customers.

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