With over 20 years in the Internal Communications field Laura has worked in an assortment of industries including water, oil, social housing and financial services. Laura is now European Employee Engagement Manager for Formica Group Europe which has 1000 employees based across Europe. Although a small number of employees – the challenge comes when they speak five different languages; operate across three shifts and 80% of them do not have computers or email. Moving from eight years in financial services into non-digital manufacturing world was a total culture change for Laura. Over the past two years Laura has developed an undying passion for communicating in the operational industry, especially when targeting engagement for non-wired/manufacturing employees.