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Karen has over 25 years marketing and communication experience predominantly in the financial services industry, working in organisations such as Zurich, RBS Insurance (Direct Line and Churchill Insurance), Abbey National, Lombard and NatWest.  During the past 15 years she has specialised in internal communications, employee engagement and change communications.

Prior to joining LV= Karen worked as a consultant on an interim contract and freelance basis for five years. Before this she headed up the Internal Communications function for RBS Insurance, the second largest general insurer in the UK, having previously managed internal communication functions for several organisations.

Her experience of operating both at board level and with people on the front line enables her to translate complex, high-level business strategy into meaningful and engaging communications for employees to drive business success.

Karen holds a BSc (Hons) from Reading University and a Diploma in Marketing from the Chartered Institute of Marketing.

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