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John Patterson (JP) is the Director of Customer Experience at Sage, responsible for CX Strategy across all 23 countries in which Sage operates.

JP has over 10 years of Senior Leadership experience in Contact Centre & Customer Experience, having successfully spent time at Orange, Everything Everywhere, Virgin Media & Liberty Global. Voice of the Customer Programmes are close to JP’s heart, having delivered several internal and external solutions – and winning Customer Experience awards along the way.

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News

John Patterson

You may also like...

The Future of the Workforce: Linking Retention, Learning...

Employee Wellbeing – Where are your Blind Spots?...

Employees Don’t Want Meditation Apps - They Want a...

Talent Acquisition Futurism - The Loreal Group, Leonel...

How remote working has brought us together - River...

Contact Centre Retention Analysis - Bupa, Graeme Poules...

Performance 2 0 - How to fix your Performance Management...

A guide to Diversity, Equity and Inclusion Surveys...

Cherish the Links: How to Sustain Caring Leadership in a...

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