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Isabelle Krauss has worked for the European Commission as a public servant for over 20 years, in the Trade, Competition and IT departments. She has been instrumental in the transformation of the IT department into a more modern, collaborative and open organisation through staff engagement and organisational development actions. In addition to her management role in IT governance, customer relationship  management and communication, she takes an active interest in how organisations can be transformed from the inside with the people at the centre.

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