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Ian Williams joined Confirmit’s VoC Specialists team in 2015, however has been working since 2009 as a Customer Experience consultant on strategic, transformation and optimisation projects with brands such as E.ON, TalkTalk, Ooredoo, Prudential and Mercedes Benz Financial Services. Prior to this, he worked for 16 years in Marketing and Channel Management in the Insurance, Financial Services, Telecommunications and Healthcare sectors for organisations such as AMEX, Santander, Canada Life and Smith & Nephew.

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News

Ian Williams

You may also like...

The Future of the Workforce: Linking Retention, Learning...

Employee Wellbeing – Where are your Blind Spots?...

Employees Don’t Want Meditation Apps - They Want a...

Talent Acquisition Futurism - The Loreal Group, Leonel...

How remote working has brought us together - River...

Contact Centre Retention Analysis - Bupa, Graeme Poules...

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