Currently the IT Service Management (ITSM) & Strategy Manager for Walgreens Boots Alliance, leading in process strategy.

Passionate about the people side of IT, using a wide range of tools and frameworks to get the best result for the organisation. They include but are not restricted to, cultural change management, COBIT5, ITIL, LeanIT and DevOps.

Being a strong advocate for diversity and inclusion within IT I am also a member of the InclusivIT Team within WBA.

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