George has been Head of Personal Banking Communications at NatWest Group since 2016. He looks after an audience of 25,000 colleagues including branches, contact centres, mortgages and customer journey teams. His team pride themselves on driving engagement through innovation and have consistently grown employee engagement over the last few years to a record high of 91% in September 2019.  George has almost 20 years experience in financial services and has previously held a number of other senior communications roles at the bank including comms partner to the CEO of Retail Banking and the MD of Branch & Private Banking.

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