Responsible for strategy, retention and expansion of 10 separate client accounts
Ensure each customers’ success, engaging with their customers through Insight Communities run on Vision Critical’s platform
Customer consultant for Insight Community management and member engagement
Sell and act as lead contact for projects, engaging supporting teams
Demonstrate Insight Community return on investment to client’s internal stakeholders
Create engaging presentations for and lead internal/external meetings in person
Generate content for customer events and use cases
Produce product demo videos for sales pitches
Manager of best Insight Community in EMEA 2016 and 2017

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