Dylon Mills is the Product Marketing Director for Jacada. As such, Dylon’s main responsibilities are to strategize, create and deliver content for Jacada’s product portfolio that align with the global Go-To-Market strategy, corporate positioning, and marketing campaigns. He spends most of his days learning of new strategies and methods for improving the interactions between customers and the organizations they interact with. More specifically, Dylon is interested in how the evolution of digital resources can positively impact customer support experiences as well as the organizations bottom line. Dylon’s prior work experience includes Product Management at one of the top Fortune 500 Technology companies, Symantec Corporation. Dylon holds a BS Consumer Economics from the University of Georgia.